Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - parcel delivered safely and quickly. Website easy to navigate. Would buy from here again.”

Helpful Report

Posted 5 years ago

Hello, thank you so much for your review. I'm glad that your parcel arrived quickly and safely, and happy that the website is easy to navigate. Thank you again, Daisy

Posted 5 years ago

“I purchased Chai mix, coconut oil, Himalayan salt, and the oil! All are absolutely beautiful! Never disappointed with Lucy bee products 😍 I just wish the delivery wasn’t so expensive or I would buy from the website all the time :) x”

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Posted 5 years ago

Hi Sophie, thank you so much for your review, and thank you for your support! If you ever need any recipe inspiration we have lots on our website (https://www.lucybee.com/coconut-oil-recipes/) :). With regard to the postage, we are charged by the courier company for every delivery, regardless of the value of the order. With some larger value orders we can cover either all or part of that fee but for orders under £15, unfortunately, this isn’t possible. Not only is there the price of the postage but there is also a cost to us for the packing materials and the labour involved in processing an order. We have tried to be as fair as possible, but as a small family business we can't completely cover the cost of postage. Daisy :)

Posted 5 years ago

“We absolutely Love 💕 Lucy Bee’s Coconut 🥥 oil, it is so very versatile. I put it in my porridge (along with pure set honey 🍯 & blueberries). We use it on our skin, as an excellent moisturiser (you don’t need a lot either). I also make toothpaste with it, excellent stuff! I cook and bake with it too, to name just a few things Lucy Bee’s is fabulous for. I save the labels off the recyclable jars and when I have 12 labels, I send them off to Lucy Bee’s and they send me a FREE jar of Lucy Bee’s Coconut 🥥 oil 😊. I love the fact that they are so passionate about the ethical side of all their products too, ensuring that all parties are considered. Marvellous!!!! Thank heavens for ‘Lucy Bee’’ 💕✨🥥”

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Posted 5 years ago

Hi Wendy, thank you so much for such an amazing review! I love hearing all the different ways that you use our coconut oil, it is so versatile!! We always strive to be as ethical as possible and is something that we are so passionate about. Thank you so much again :) Daisy

Posted 5 years ago

“So love this stuff! I have tried other brands but Lucy Bee is by far the best in terms of taste. I spread it on bread like butter and love it!”

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Posted 5 years ago

Hi Helen, thank you so much for your review! I'm really glad to hear that you like it so much, we're proud to be Ethical Best Buy UK by Ethical Consumer, as well as being Organic and Fair Trade. We also have lots of recipes on our website as well. Daisy

Posted 5 years ago

“Great product, great company”

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Posted 5 years ago

Hi Phil, thank you so much for your review. Really happy to hear that you like the products and us as a company :) Daisy

Posted 5 years ago

“Excellent Service & products.”

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Posted 5 years ago

Thank you so much for a lovely review. It's great to hear that you had excellent service and are enjoying the products. Daisy

Posted 5 years ago

“Excellent quick delivery. Good recyclable packaging. Lovely coconut milk.”

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Posted 5 years ago

Hi Hilary, thank you for your review. Glad that your parcel arrived quickly and that you are happy with the recyclable packaging, we have tried to make it as environmentally friendly, as well as getting to you safely. Daisy

Posted 5 years ago

“Great company”

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Posted 5 years ago

Thank you for a lovely review. It's brilliant to hear that you like us! Daisy

Posted 5 years ago

“Hi for ordering the four soap, they came very quickly, at the moment I’m using the exfoliated one, love it , and other smell divine X Janet Marshall x”

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Posted 5 years ago

Hi Janet, thank you for sharing your review, and glad they arrived quickly. It's brilliant that you love the exfoliating soap, it smells amazing and is one of my favourites! They lather up really well, and use our organic coconut oil, and organic essential oils (plus organic coconut shell for the exfoliating soap). Daisy

Posted 5 years ago

“The organic coconut milk from Lucy Bee tastes really nice and it has stronger coconut taste than other leading brand such as Vita and Coco. I know what I will stick to from now on :-)”

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Posted 5 years ago

Hi Kitty, thank you for your review, and I'm glad to hear that you like the coconut milk! We are the only coconut milk on the market which uses 99.9% coconut, instead of using water, fillers and low coconut quantities, which really makes a difference to the taste :) Daisy

Posted 5 years ago

“Arrived in a few days-good service.great that packaging is all recyclable.i was stocking u on the soap as my other bar almost gone-really like it.bought the coconut oil+Epsom salts to try them out.bought the omega 3 oil again-try to hav some everyday and my current bro almost gone.”

Helpful Report

Posted 5 years ago

Thank you for sharing, Elaine. It's great to hear your order arrived promptly. We always aim to make minimal impact on the environment and minimise the use of plastic where we can. It's great to hear you are enjoying using our products. If you are ever looking for recipe ideas or tips on how to use your products then head over to our website :) Hannah

Posted 5 years ago

“I wasn’t expect this quality. Congratulations Lucy bee can’t wait to order more from you”

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Posted 5 years ago

Thank you for sharing your brilliant review, Joana. Between us all, our aim is to bring you the finest quality, natural products. I hope you enjoy your products, and if you are ever looking for recipe ideas or tips on how to use your products, then head over to our website www.lucybee.com :) Hannah

Posted 5 years ago

“My go to company for cacao and cinnamon. I've tried others but they just don't compare in quality and taste. New packaging is a step in the right direction and the service is excellent as usual.”

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Posted 5 years ago

Thank you for sharing your brilliant review. It's great to hear you love our Cacao and Cinnamon powder! Our powders are 100% natural and have no added preservatives, maintaining their natural benefits. We have completely repackaged our powders to use FSC cartons as we found our old style rubs weren't as eco-friendly as we would have liked. I hope you enjoy your products and if you are ever looking for recipe ideas then head over to our website :) Hannah

Posted 5 years ago

“Great and tasty products as well as great customer service!”

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Posted 5 years ago

Thank you for your brilliant review. It's great to hear you love our products and have received great customer service as this is something we are very passionate about at Lucy Bee :) Hannah

Posted 5 years ago

“Lovely products, prompt delivery. Nice looking, user friendly website. Will definitely order again!!!”

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Posted 5 years ago

Hi Elizabeth, thank you for your great review! It's great to hear you found the website easy to use. We always aim to ship products efficiently so it's great to hear you received your order promptly :) I hope you enjoy using your products! Hannah

Posted 5 years ago

“Firstly I NEVER write reviews, but felt compelled to leave one for the Lucy Bee soaps. They are AMAZING! They are creamy and leave my skin feeling soft and healthy. Very impressed! I will certainly be trying out the other products too!”

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Posted 5 years ago

“Excellent service as always. Great products, loving the Spearmint Exfoliating Soap.”

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Posted 5 years ago

Thank you for sharing your great review, Lisa. It's great to hear you recieved good service and love our products, I love the Spearmint Exfoliating soap too! I hope you enjoy your products :) Hannah

Posted 5 years ago

“East website to use and great selection of products Could be good for the package to remain plastic free also, but I did notice the effort had been made to keep it to a minimum”

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Posted 5 years ago

Thank you for sharing, Steven. We are very passionate about minimising the use of plastic at Lucy Bee and avoid it wherever possible. We have recently pulled apart our packaging and completely repackaged our powder range as we found the old style tubs weren't as eco-friendly as we would have liked them to be. We appreciate all feedback and I can assure you that we are always looking into alternative solutions. I hope you enjoy your products! Hannah

Posted 5 years ago

“As usual, both the service and dispatch time were excellent on my purchase of creamed coconut. I use this wonderful product in my coffee every morning in place of milk; the resulting beverege is delicious! Then I re-use the jar to store nuts or dried fruit, etc.. Bonus!”

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Posted 5 years ago

Hi Laurie, it's great to hear you were pleased with the service and your products arrived efficiently. It's also brilliant that you are reusing the jars! I hope you enjoy your products and if you are ever looking for recipe ideas or inspiration then head over to our website :) Hannah

Posted 5 years ago

“Love Lucy new products!! Amazing!”

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Posted 5 years ago

Thank you for sharing, Jasmine. It's great to hear you love our products! Enjoy :) Hannah

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews