Lumadent Reviews

Name: Lumadent
Rating: 3.99

4.0 Rating 387 Reviews

72 %

of reviewers recommend Lumadent

4.0

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

Location:

10437 Double R Blvd, Reno, NV
89521

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Anonymous

Lumadent 5 star review on 29th April 2021

SEN-HAO CHANG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just purchased my second light. Received as ordered. Great value for what you receive, specially comparing to mainstream competitor products.”

Helpful Report

Posted 3 years ago

“Very smooth and easy transaction. Product shipped quickly. The product is of high quality. I will order from Lumadent in the future and highly recommend their products”

Helpful Report

Posted 3 years ago

“Excellent customer service. I recently ordered some replacement batteries for my light. This was relatively urgent as my current battery only lasted for around 1.5 hours before needing a charge. Lumadent were very responsive to my emails (responding immediately) and shipped the batteries to me very quickly. Thanks for the great service. On the product: the lumadent light is the best of the three lights that I have used over the years. I love it.”

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Posted 3 years ago

“Great product. Amazing battery life. I have used Orascoptic, Design for visions and Univet lights and Lumadent is way better than all of these.”

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Posted 3 years ago

“You're batteries do not last. i'm replacing them now like very six months. They either stop charging or the case breaks. I ordered a new replacement set on july sixth. But the order was officially shipped today July 20th. Almost 14 days to ship!!!”

Helpful Report

Posted 3 years ago

“So, I could not work with the ergo prism. I am a spine surgeon and frequent side to side motion causes a slight shift in the viewing field which makes me seasick. Best for stable procedures with little head motion. However hey brought this to the attention of the company and they immediately swapped these for a pair of standard loops. These appear to be of high-quality and fit very nicely.”

Helpful Report

Posted 3 years ago

“On the downside: The light I purchased didn't work out of the box. The toggle on the cable is impractical for infection control. The new light is longer than the old one which makes it harder to fit under a faceshield. The battery is only supposed to be charged for 3 hours at most. This time frame makes it difficult to do. I am looking into separate timer options that may allow me to plug the battery in overnight and yet only have it charge for 3 hours. On the upside: The customer service people are very helpful and work to resolve problems. The battery pack has fewer joints and seams which makes it easier to clean and I can operate it with my elbow which means I don't have cross-contamination issues by using my gloves.”

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Posted 3 years ago

“Super fast service!”

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Posted 3 years ago

“Every thing about the light is great , but when i attached my light to my Loups its gets double vision I don’t know why , and to fix it i had to wire my loups and make them tight this trigger another problem the screw is punishing my area in between my eyebrows and make mark and it’s hurting , i had to put a putty on the mount to reduce the pain from it and still hurt after using them for while”

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Posted 3 years ago

“excellent products”

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Posted 3 years ago

“It is so refreshing to deal with a business that understands good/responsible customer service. I have been a customer of Luma Dent for no less than 5 years and everyone I have had contact with has always maintained this level of customer service. I applaud all that are involved in this company for this consistency. This is something that is on top of a very good product. I will continue to do business Luma Dent and when the occasion arises will be happy to refer others to them.”

Helpful Report

Posted 3 years ago

“Fast and easy process”

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Posted 3 years ago

“Lumadent muy bien, el problema es que no llego mi paquete”

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Posted 3 years ago

“Information and delivery was great! Thanks!”

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Posted 3 years ago

“Great product!”

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Posted 3 years ago

“I had to purchase 2 new batteries because 3/4 batteries purchased 2 years ago dont work anymore. The light is good, warranty and survival of batteries very very bad”

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Posted 3 years ago

“The cord connection to the light is poor. Usually requires grinding off the yellow tip. Has gotten worse over the last few years and the cords require multiple replacements”

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Posted 3 years ago

I've forwarded this to our Solution Team to follow up with you. Expect one of our Agents to reach out to you soon.

Posted 3 years ago

“Awesome!!!! Very light and bright. It came really fast.”

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Posted 3 years ago

“Vielen lieben Dank aus Deutschland. Spitzen Produkt , schnelle Lieferung . Ich gucke gerne nochmal bei Ihnen vorbei”

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Posted 3 years ago

“It took 2 weeks for my measurement kit to be shipped. In fact, it is not shipped yet, only the shipping label was created.”

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Posted 3 years ago

Apologies for the delay - we've had an abundance of orders recently and did not have some of the required equipment on hand. Your package will leave the building today.

Posted 3 years ago

Lumadent is rated 4.0 based on 387 reviews