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Lumadent Reviews

4.0 Rating 379 Reviews

73 %

of reviewers recommend Lumadent

Company Reviews

Product Reviews

4.0

Based on 379 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

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Lumadent 5 star review on 2nd June 2021

Lumadent 5 star review on 29th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent products”

Posted 2 years ago

“It is so refreshing to deal with a business that understands good/responsible customer service. I have been a customer of Luma Dent for no less than 5 years and everyone I have had contact with has always maintained this level of customer service. I applaud all that are involved in this company for this consistency. This is something that is on top of a very good product. I will continue to do business Luma Dent and when the occasion arises will be happy to refer others to them.”

Posted 2 years ago

“Fast and easy process”

Posted 2 years ago

“Lumadent muy bien, el problema es que no llego mi paquete”

Posted 3 years ago

“Information and delivery was great! Thanks!”

Posted 3 years ago

“Great product!”

Posted 3 years ago

“I had to purchase 2 new batteries because 3/4 batteries purchased 2 years ago dont work anymore. The light is good, warranty and survival of batteries very very bad”

Posted 3 years ago

“The cord connection to the light is poor. Usually requires grinding off the yellow tip. Has gotten worse over the last few years and the cords require multiple replacements”

Posted 3 years ago

I've forwarded this to our Solution Team to follow up with you. Expect one of our Agents to reach out to you soon.

Posted 3 years ago

“Awesome!!!! Very light and bright. It came really fast.”

Posted 3 years ago

“Vielen lieben Dank aus Deutschland. Spitzen Produkt , schnelle Lieferung . Ich gucke gerne nochmal bei Ihnen vorbei”

Posted 3 years ago

“It took 2 weeks for my measurement kit to be shipped. In fact, it is not shipped yet, only the shipping label was created.”

Posted 3 years ago

Apologies for the delay - we've had an abundance of orders recently and did not have some of the required equipment on hand. Your package will leave the building today.

Posted 3 years ago

“Very prompt delivery”

Posted 3 years ago

“Everything Perfect!!”

Posted 3 years ago

“I ordered a new light for my loupes in the past when I ordered something delivery was fast. I placed my order on 6/3 and called today and was told it may go out today and I would get it in 3 to 5 days. I asked if that was the soonest I could get it and was told it could be overnighted but was expensive. This was a 500.00 item not just a cord and I feel it should have been shipped that day or the next as I am working without a light. I am very disappointed.”

Posted 3 years ago

“I received my cordless light first. I loved it. Although it is not as bright as I would like. Then my ergoprisms came in. Mounting the light was a pain in the neck. No one was able to explain how to do it, so in my frustration, my husband forfeited it out. The loupes themselves are very different. A learning curve, for sure! I still have tightness between my shoulder blades when I use them. I’m hoping that subsides once my body gets use to using new muscles. I’ve had them 2 weeks now.”

Posted 3 years ago

“Quality need improvement, overall very good”

Posted 3 years ago

“Great products and great service. They sent the wrong mount for a loupe light once and after reaching out to customer service they sent out another one immediately and that product has been excellent along with their light that I have.”

Posted 3 years ago

“Prompt delivery”

Posted 3 years ago

“Exceptional customer service from several different employees, who took the time to ensure my order for a mounting bracket for my Surgitel flip up loupes was correct. They made sure my photos were completely accurate. I just received the mounts today, looking forward to mounting my new light to the 3.5x loupes tomorrow! Thank you LUMADENT!!!”

Posted 3 years ago

“The new rep that has been helping me has been super on top of it and quick with responses”

Posted 3 years ago

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Lumadent is rated 4.0 based on 379 reviews