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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
Read Lupe Technology Reviews
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
Love how functional everything is. Converting it to handheld from a push vacuum is super easy, and cleaning the filter/canister is a breeze too.
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Posted 4 years ago
I absolutly love it. It's light weight and does a brilliant job. My only real complaint is that it needs frequent uncloging of blockages.
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Posted 4 years ago
It took lots of research before I decided on the Lupe Pure. I was actually ready to spend more, and get less. I couldn't be happier with my decision, and my new Lupe vacuum. Cheers!
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Posted 4 years ago
I really like my Lupe vacuum. It’s lightweight, has powerful suction, and the battery lasts a long time between charges. I also like the thought that was put into the design.
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Posted 4 years ago
Great vacuum design! Good packaging and shipping too. It was packaged well in a cardboard box with cardboard insert so no plastic or styrofoam pieces that are so bad for the environment.
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Posted 4 years ago
The technology is very good, better than most other upright vacuums. I would like a longer hose and maybe a turbo hand tool.
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Posted 4 years ago
We have had a lot of clogging issues due to small leaves and dog hair. Also hair gets wrapped around front roller and collects there instead of getting sucked up.
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Posted 4 years ago
Hi Brandon, Thank you for your feedback. Our engineers are currently working on an anti-hair wrap feature to optimise the Pure Cordless head for hair pick-up. I have made a note of your comment and will make sure to get in touch once this is released. Best, The team at Lupe
Posted 4 years ago
After waiting ages to receive it, unfortunately for me it’s been a big letdown. I can see a lot of effort went into it and I appreciate that. Dislikes: * The nozzle struggles to stay down on carpet. The miniature hose connecting it to the vacuum seems too tight and pulls the nozzle upward * The dustbin never opens fully when the button is pressed. It sticks and needs to be pulled open with a finger to empty it (gross) * It does not get under furniture as well as the Dyson does * The on/off button sticks half the time when turning it off and requires a second push to turn it off * The tools fall off too easily from their clip * The main hose like the one at the nozzle wants to retract too easily making its use too annoying to bother. It feels too short and twice the machine has fallen over because the hose requires too much effort to keep extended
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Posted 4 years ago
Hi Alan, Thanks for your review of the Pure Cordless and we are sorry to read that it has been a letdown. With regards to the nozzle struggling to stay down on carpet, we would recommend checking if there is a blockage in the first bit of the hose coming out of the top of the head as this might cause your machine to lift up. If this isn't the case, please get in touch via the following page and one of our engineer will advise on the best steps to take to get your machine fully operational (https://lupetechnology.com/pages/contact-us). When emptying the dust bin, we would recommend using a cloth so that you don't have to use your hands. As for the rest of your feedback, we will make sure we take it into account for future iterations. Best, The team at Lupe
Posted 4 years ago
Terrible battery life. Can't get 15 mins out of it without it dying on me.
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Posted 4 years ago
Hi Sam, Thank you for reviewing your Pure Cordless. See below the battery run time on each power mode: 1. eco: power level for maximum cleaning time, up to 60 min. 2. normal: default level that is suitable for general use, up to 30 min. 3. max: enhanced power for particularly dirty areas, up to 15 min. We would recommend using the eco mode as your default setting as the suction power on eco is excellent and will still get your carpets deep cleaned. Best, The team at Lupe
Posted 4 years ago
Suction is impressive. Quality is inconsistent. Tank doesn’t click in easily or consistently, buttons are cheap, brush roll stalls out easily and seems Like it could be automatically limited by power level? Converting to a hand device is irritating and hose is not as useful as I imagined. Tank get jammed with hair and dust and is difficult to empty and clean out. Filter is easy to access and power and sound are impressive.
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Posted 4 years ago
Hi there, Thank you for your review of the Lupe Pure Cordless and sorry to hear you are having difficulty emptying it. See below the full procedure to clean your bin: - Step 1. Press the bin release button. This will release the bin from the machine. - Step 2. Remove the bin from the machine. - Step 3. Remove the cyclone from the bin by pinching the tabs and pulling. You may have to twist, pull and wriggle the cyclone to help remove it. Ensure the cyclone is fully removed from the bin. - Step 4. Press the bin base release catch and open the bin base to empty all of the debris. You may have to shake the bin to remove it all. - Step 5. Use your hand or a cloth to brush any remaining debris off the cyclone and bin. - Step 6. Insert the cyclone back into the bin. There is a shortened 3 step diagram on the back of the bin to help remind you what to do each time you empty the bin. With regards to the brush roll, you have the option to turn it on and off from the buttons at the front of the machine. Please feel free to reach out should you have any questions. Best, The team at Lupe
Posted 4 years ago
Great piece of vacuum. Superb quality. This is a well-thought product.
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Posted 4 years ago
Hi there, Thanks a lot for your review . We are glad to read you are enjoying your new machine. Best, The team at Lupe
Posted 4 years ago
The black hose that you can add the attachments to and clean other surfaces, is not well engineered. It is entirely too stiff and does no extend easily. In fact, it is so prone to pulling back and not extending, that it makes the vacuum fall over constantly. If I could, I would return it for this reason to get my money back despite the rest of the vacuum working exceptionally well. Otherwise I would have gladly given a rating of 5 out of 5. Is there a remedy to this? Please advise. Thank you.
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Posted 4 years ago
Hi Kurt, Thank you for your feedback. Our engineers plan on working on a new attachment that would make the current hose more extendable. We have made a note of your comment and will be in touch once this is available. Best, The team at Lupe
Posted 4 years ago
I This is hands down the best overall cordless vacuum cleaner. All around best value for ease of use, replaceable parts; there little left to be desired. I clearly see that lupe has become the standard; and I love how it is built to replace parts and last. Thank you lupe, for going above and beyond expectations!
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Posted 4 years ago
Hi Joseph, It is great to read your review of the Pure Cordless. We have worked hard to raise the bar and are pleased that you have been enjoying your new machine. Best, The team at Lupe
Posted 4 years ago
It is easy to see the expertise of the engineering behind this product. Superb technology in getting a super product on the market.
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Posted 4 years ago
Hi there, Thank you for reviewing the Pure Cordless. We are pleased to read that you appreciate the work that has gone into this machine. Best, The team at Lupe
Posted 4 years ago
I never had a cordless vacuum, but always knew that it's going to change the way I feel about this task – and it truly did. I love the way the lupe handles, it's light but powerful and the battery definitely last long enough for everything you're doing, if you make sure it's fully charged before you start. I especially liked the concept to make this product repairable and future proof, so time will tell but so far it impresses me. All the parts seem sturdy and long-lasting and at the same time I can open it all up, clean it, wash/change filters and never feel like it's meant to only last the warranty period. One thing I was a little shocked by was the volume the first time I used it, but I got used to it very quickly. As a musician I'm maybe especially sensitive to sound, so it seems like there are some rattles and certain frequencies seem to shake specific parts of the vacuum which leads to somewhat annoying sounds sometimes. I'm sure the next iteration of this product might have an even better sound design, but it's nothing that would put me off of using this. Definitely would pick this over a Dyson again and again.
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Posted 4 years ago
Hi Ingo, Thank you for taking the time to review your Pure Cordless. We are pleased to read it changed the way you felt about vacuuming! With regards to the sound level of the Pure Cordless, this is inevitably due to the power of the motor but we will take your feedback into account for future development. Best, The team at Lupe
Posted 4 years ago
Works amazingly well, almost too well. I have to turn down the power at time as it will try to seal to the floor sure to the extremely strong suction.
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Posted 4 years ago
A fabulous little machine with excellent suction. I am so happy to have gotten on board with this start-up.
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Posted 4 years ago
I love the manoeuvrability of the Lupe in its upright position, it will turn on a dime. I love that I only have to put my foot on the base and pull the handle back to be in my way - no pesky settings for different surfaces. And the weight of it, it feels solid and durable. Suction is excellent. Also love how easy it is to empty and remove filters for cleaning. There is one think I would change or an option I would offer for us short people. An extendable handle for when I have it in the hand held mode. Or an extension I can attach - as a very short person there is not enough length in the fixed part of the hose.
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Posted 4 years ago
LOVE it. Really. Small, powerful and versatile. IMHO it should be sold with two batteries...period. Plenty of time on one battery for basic cleaning, but "deeper" cleaning needs two batteries.
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Posted 4 years ago
The wait is over! Nicely styled vacuum with incredible suction power. Remembering to lift from the body handle is somewhat problematic. Adding a floor LED light on the power head would change my rating to excellent. I hope the flexible power head can hold up to my husbands rough treatment... he seems to be hard on equipment. -G Scherer/ Port Angeles, WA
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Posted 4 years ago
Lupe Technology is rated 4.5 based on 694 reviews