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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
Read Lupe Technology Reviews
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
I was sent this as a replacement to my original powerhead which had a wheel sieze and become very difficult to push around
Helpful Report
Posted 3 years ago
The service I received was excellent, Hayley was very prompt and courteous and followed through with everything. Love. This. Company and their amazing service.
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Posted 3 years ago
My wife and I really like its ease of simplicity and effectiveness. Took less than a week to arrive here in Tennessee USA
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Posted 3 years ago
It is brilliant.light to carry around and cleans beautifully
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Posted 3 years ago
Brilliant Design and Built!
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Posted 3 years ago
Sirs, I have recently moved into an apartment and decided that an efficient cordless vacuum cleaner would best suit my requirements. I had never heard of Lupe Technology so when various searches brought your name to my attention , I decided to investigate further. I purchased direct from you within thirty minuets and I am delighted with the product. It is very obviously robust and very powerful. It is indistinguishable from a normal quality corded cleaner power wise . The versatility of the tools show that Lupe have moved up into another level of technology . Excellent product and a pleasure to review.
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Posted 3 years ago
Superb service from the team sorting out a battery problem within 5 days! Having easily interchangeable items helps enormously. I recommend a second soft micro filter to allow for drying time after rinse. A great little machine.
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Posted 3 years ago
From order to deliver was just a few days which was fantastic. It does a fantastic job on both hard wood and carpet services, charges well and is light weight compared to other cordless models we trialled
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Posted 3 years ago
I love my LUPE! "She" is my favorite appliance. Lightweight, cordless (YAY!), cleans well, and replacement parts are available and ship ridiculously fast. I love that it is not a complicated machine and I can fix it myself - that I can replace the worn out bits so easily - really appreciate that! She and I work together almost every day...and it's GREAT! Thanks Lupe Technology! (Best Kickstarter I've supported!)
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Posted 3 years ago
Excellent customer service on this warranty order.
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Posted 3 years ago
Received faulty product, arranged return with customer service to arrange it to take back for repair and left with no vacuum. Still waiting for the repaired one to arrive. There is no phone number to contact. Really do not like their approach.
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Posted 3 years ago
Hello Suganthini Thank you for your feedback. I understand our technician contacted you to confim we would be collecting your Pure Cordless yesterday. We have received your machine and are currently working to repair it. We will be intouch tomorrow at the latest to arrange a return to you. We apologise for any inconvenience. Kind regards Lupe Technology
Posted 3 years ago
We have had it for a week now and it likely will be going back. We find it heavy and awkward to use. The need to "plug it in" each time vs having a docking station for it to charge from is just a pain. It does very well for cleaning, but tying to use the accessories due to the weight and the need to hold it or it will fall over is just not great. Even emptying the hopper has issues as it does not pop open when you press the button and you need to pull open the flap thus having dirt usually hit your hand. Then the pet hair will not come out of the roller, or the hopper for that matter, without working at it. (And you need to remove the screen to clean that as it just holds dust.) Adding to this...For such a price point I would not expect the accessory parts to just "fall off" during use from the place they are suppose to be stored. (I added some electrical tape to the attachment location where each of the two accessories are stored just to add friction and tightness which helped. (Who came up with that attachment setup and how was it not caught or fixed already? Ugh!) We had high hopes for a new form of vacuum but really am not sure their will be parts or upgrades (like the roller) for it in the future based on Lupe being such a small company. Sorry Lupe...Why you get great reviews, after getting one, I really can't trust the reviews. We will give it some more time, but as of now, not the great of experience a such a cost.
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Posted 3 years ago
Hello David Thank you so much for taking the time to review our Pure Cordless. We have designed the battery to be chargeable without a docking station. This allows customers to easily store the vacuum anywhere they choose. I understand you are experiencing difficulties emptying the bin and with trapped pet hair, I will contact you directly regarding these issues. Please be assured the Pure Cordless has been designed to be easily upgradeable and our design team are working through customer comments to make these improvements. We really appreciate any feedback we receive and your feedback will be passed to our design team. Kind regards The Lupe Team
Posted 3 years ago
Very good but a bit heavy
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Posted 3 years ago
The product was shipped very quickly to the US, was intuitive to set up and we were up and running in minutes. After about a week of owning the product I can say it has exceeded my (already high) expectations, and the unit is still running off the initial full charge despite having vacuumed most of the floors in our home at least once.
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Posted 3 years ago
Fantastic suction with different options controlled digitally. I would describe it as a hybrid - cross between stick and upright cleaners. Easy to manoeuvre and separate to convert to handheld. Expensive, but comparable with latest Dyson, so worth the money.
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Posted 3 years ago
Fantastic company with great products, customer service and ethics
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Posted 3 years ago
Lupe Technology have brought out a beautifully made vacuum cleaner.
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Posted 3 years ago
Great service thanks for your help.
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Posted 3 years ago
Very happy with my purches for quality and value
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Posted 3 years ago
I was a backer in the early days, love the Lupe! The battery life delivers for sure! I just wish the vacuum head was a little larger so it didn't take quite so long to vacuum my house.
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Posted 3 years ago
Hello Michael Thank you so much for taking the time to review our Pure Cordless. We really do appreciate customer feedback. I will pass your comments about the head size back to our design team. Kind regards The Lupe Team
Posted 3 years ago
Lupe Technology is rated 4.5 based on 694 reviews