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Lupe Technology Reviews

4.5 Rating 694 Reviews
87 %
of reviewers recommend Lupe Technology
Read Lupe Technology Reviews
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Phone:

07539498374

Email:

pablo.montero@lupetechnology.com

Location:

The Cabin, Folly House, Badminton Road
Old Sodbury
BS37 6LR

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Lupe Technology 5 star review on 23rd March 2021
Lisa Kaden
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 24th January 2021
Tim Van Steenoven
Lupe Technology 5 star review on 30th November 2020
Anonymous
Lupe Technology 5 star review on 3rd October 2020
Anonymous
Lupe Technology 5 star review on 2nd October 2020
Mr Grulois Thierry
Lupe Technology 5 star review on 29th September 2020
Naeem Anjam
5
Anonymous
Anonymous  // 01/01/2019
I love the power of the unit and the battery life. I haven't had the opportunity to use it in different applications (i.e. cleaning my car), but I expect it to be phenomenal in it as well. I just wish the unit was a bit more flexible around corners. It seems a bit "stiff" in turning, especially under furniture, which is usually when one is trying to hit the nooks and crannies. I am a already a fan and will be a voice for the success of Lupe! Great work!
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Posted 4 years ago
It gives a click sound when in use and I have difficulties in cleaning the cup that holds the filter.
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Posted 4 years ago
Works great Suction is 3-5x any corded vacuums I have used.
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Posted 4 years ago
It works excellently, I'm really satisfied
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Posted 4 years ago
So far I love it just for working unlike the cordless Shark I have that no matter how clean the unit and filters are, overheats and shuts off after vacuuming for ten seconds. However I have noted a design flaw that should be corrected- the hose is positioned in front right where it may come in contact with the bottom of cupboards and other things which I’m sure over time is going to cut the hose open. I’m very careful with it for now though but don’t want to have to be so careful with a vacuum! This stylish simple vacuum is working great on my polished concrete floors but it’s still not going to make me a one vacuum house, as I have to break out a giant Hoover to do my rugs and runners. in a house with a couple big dogs that track in dirt and dust from ny desert property, I LoVE to vacuum daily with this thing, but you can’t vacuum up anything the size of one stray dog kibble
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Posted 4 years ago
Very easy to maneuver. Light. NO cords or barrel to drag around. Edge cleaning not so good. Under furniture clearance not as good as the one I got. HOWEVER---OMG the cleaning !!!! My daughter's Sauber can't touch it !
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Posted 4 years ago
The vacuum works amazing on hard floors! But when it come to carpet there are some issues. If it’s shag forget about it. Most short and medium carpet it does good as long as you turn the power down to low though.
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Posted 4 years ago
I received a unit with a defective battery. I contacted the company and was told they would send me another battery. After waiting a year to get the vacuum I’m still waiting several more weeks to get a battery so I can use it. I can’t really rate the effectiveness of the unit since I can’t use it.
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Posted 4 years ago
Hi Paul, Thank you for getting in touch and sorry about the issue you have experienced with your battery. One of our engineer has messaged you to arrange the delivery of a new battery. We hope you get to enjoy your Pure Cordless very soon. Thanks again for your patience and support. Best, The team at Lupe
Posted 4 years ago
Very efficient. Great battery life. They thought of everything.
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Posted 4 years ago
I funded Lupe on Kickstarter. The campaign was plagued with delays (like most campaigns), but the communication was good throughout and the campaign was well-run. It took a long time for my Lupe to arrive, but it was worth the wait. Great unboxing experience. Very easy to assemble, everything feels very premium and well engineered. Build quality seems good, it feels like it's built to last. Feels like such a luxury to have a removable battery and be able to charge it anywhere. It's not that loud - on full power there is definitely a high pitched whine, but it's neither particularly loud nor annoying. It's about the same volume as our old Hoover vacuum (maybe a little quieter, just higher-pitched), but delivers FAR better performance. Honestly, it's not even a contest. The suction on this thing is no joke. Our previous Hoover vacuum needed multiple passes to pick stuff up and would get filled up and blocked very quickly. For the Lupe, even on eco mode, it's child's play. Picks it up straight away - Even though the suction is strong, it's still easy to use and very easy to steer around thanks to the clever handle design. It picks up dog hair, long human hair, and yarn fibre like it's nothing. The amount of dust that I've emptied out of the bin so far is insane, just from a quick pass over the living room. Honestly, it's pretty amazing to think all that dust was lurking there in the carpet. The best part is, even when the Lupe's dust bin is pretty much full, you're still getting ridiculous suction power. You save so much time because you usually only have to go over an area once. The dust bin is easy to empty, though it's a bit annoying that you have to remove the filter assembly to get rid of the dust at the top of the bin. However, it's not a major inconvenience and from the way it's designed it looks like it would have been difficult to make it any other way. This is more of a "manual isn't explicit enough about this feature" problem, rather than a design issue. Now onto the less good. The self-standing feature where you disconnect the hose and use an attachment is OK. The biggest flaw of the Lupe is that the hose is not particularly long, so you need to be careful of the Lupe falling over when using it in standing mode, but also it's hard to reach high ceilings. The battery life is OK, it's fine for us but we live in a smallish 2 bedroom house. The hose issue and the included attachments mean it's not a great option for stairs. This really seems to be the only area where I feel a little let down. However, the overall performance of the Lupe is so good that the hose and stairs issues feel very minor. Happy with my purchase, and my mother has already purchased a Lupe after I told her how good it was. She has the exact same minor complaints about the short length of the hose and its relatively poor performance on stairs, but overall she also loves it. Definitely worth the money and the wait!
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Posted 4 years ago
I have sent in a performance issue with battery and have not heard back from your company
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Posted 4 years ago
Hi Jeffrey, You have contacted us on November 4 with the above issue and a Lupe engineer emailed you back the next day with the below: "Regarding an issue with your battery continuing to flash during charge then please accept our apologies for this. Could you please try the following: - Use the battery in the machine and fully discharge until it cuts out - Then remove the battery from the machine and charge as normal Please let me know if it charges the second time or not." The email was sent on the same email you have used to contact us and to write this review. Did you not receive it? Could you please action the above and let us know if the flashing is still happening? We are keen to resolve your issue as soon as possible for you to fully enjoy your new machine. Best, The team at Lupe
Posted 4 years ago
Very happy with my new vacuum cleaner. It's easy to use (and to clean), very versatile and is really powerful (great suction). I love the concept of having an 'upgradable' and repairable electric appliance as this make the machine timeless.
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Posted 4 years ago
The 2 main reasons I picked Lupe was because 1) the pets and I shed a lot of hair, so it’s great with the carpets and corners. 2) the replaceable battery is key! I can just remove the battery and charge it while vacuuming.
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Posted 4 years ago
Great product and team.
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Posted 4 years ago
Love, Love, Love this vacuum and it has great performance and lightweight. Thank you for such a great product.
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Posted 4 years ago
So far I think the unit is great. My only critique right now is the attachments. They constantly fall off the holder while vacuuming, and I have to vacuum without them nearby.
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Posted 4 years ago
I have had Lupe vacuum for a couple of weeks and overall I really like it. Its light weight, easy to maneuver, powerfull (I nerver knew the carpets had that much extra dust & fluff). Just a couple of minor niggles. The dust bin really needs a latch at the botton so that you can apply pressure to seal it to the body. With the handle for the dust bin at the top its tricky to apply pressure all around. Also, I seem to always be twisting the tools to get the right orientation.
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Posted 4 years ago
This vacuum provides cleaning power we haven't witnessed before. A large rug in the sitting room near an open fire and effectively a day bed for the dog has changed colour since we gave it a deep clean with the Lupe on max power. Lightweight, versatile and effective.
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Posted 4 years ago
It’s heavy and difficult to maneuver. I am interested in returning this and receiving a refund. Cleans well but cannot continue using it. Very disappointed 😞
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Posted 4 years ago
Hi Tom, Thank you for reaching out and sorry to read that the Pure Cordless isn't quite right for you. The machine was designed without compromise hence why it weighs more than other models. However, one of the main benefits of an upright configuration is that it helps to put the weight of the main body towards the floor, which significantly reduces the weight in your hand compared to a stick vacuum cleaner. So even though the pure cordless is heavier than some, the weight in hand is less than the lighter stick vacs making it easier to use around the home ( you can read more on this in our latest blog post: https://lupetechnology.com/blogs/news/why-we-chose-not-to-follow-the-stick-vacuum-cleaner-trend). Please get in touch via our Return page (https://lupetechnology.com/pages/return-policy) and we can advise you on your return options. Best, The team at Lupe
Posted 4 years ago
Great machine, great company with fast shipping and good customer service. Hope this stays this way
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Posted 4 years ago
Lupe Technology is rated 4.5 based on 694 reviews