LUSH Cosmetics Reviews

Name: LUSH Cosmetics
Rating: 2.36

2.4 Rating 316 Reviews

33 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.4

Based on 316 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Write Your review

Tell us how LUSH Cosmetics made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LUSH Cosmetics 5 star review on 21st March 2025

Noor Lailah

LUSH Cosmetics 1 star review on 11th March 2025

Anonymous

LUSH Cosmetics 1 star review on 11th December 2024

Galina

LUSH Cosmetics 5 star review on 29th May 2024

Erica Gray Tilly And Jasmine

LUSH Cosmetics 5 star review on 15th April 2024

Ms.Moxy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used to like them but I bought their skin shangrila pot, smelled a bit funny and they assured me it was fine. When I tried it at home my skin got a bacterial infection. Face got a rash and bumps like I've never seen! How is that even possible? Then I spoke to the sales person after being treated by the doc, and she quietly admitted that they swap around old pots and relabel so that the expiry date changes. She was quitting too and didn't want to deal with the shop. Sorry Lush, I thought you'd be better.”

Helpful Report

Posted 1 year ago

“Can’t rely on the safety of a company with unhealthy beliefs! Spend your money on peace and tranquillity!”

Helpful Report

Posted 1 year ago

“Too sticky and stinky.”

Helpful Report

Posted 1 year ago

“Unfortunately I bought from them once and that too was too much. bad service!”

Helpful Report

Posted 1 year ago

“Their products are dangerous and unhealthy as is their beliefs!!!! RUN DO NOT WALK AWAY FROM THIS COMPANY!!!!!”

Helpful Report

Posted 1 year ago

“Boycott Lush!”

Helpful Report

Posted 1 year ago

“🤮 lush cosmetics”

Helpful Report

Posted 1 year ago

“disgusting product and people”

Helpful Report

Posted 1 year ago

“antisemitic”

Helpful Report

Posted 1 year ago

“They’re bringing back the holocaust for the Jews putting up signs that they boycott Israel and is a total shame”

LUSH Cosmetics 1 star review on 11th October 2023

Helpful Report

Posted 1 year ago

“Antisemitic company that supports terrorist organizations! boycott Lush immediately!!”

Helpful Report

Posted 1 year ago

“I can no longer shop here.”

Helpful Report

Posted 1 year ago

“#boycottlush”

Helpful Report

Posted 1 year ago

“A sign that said “Boycott Israel” was at one of your stores and it’s not only antisemitic it’s basically doing what the n*zis had done they hang up signs like this. And also Israel is under attack and people are being m*rderd & this is what you do put up signs against a country that has innocent people being m@ssacred. Just shame on you.”

Helpful Report

Posted 1 year ago

“Bad service”

Helpful Report

Posted 1 year ago

“Ggytyyyyyyy”

Helpful Report

Posted 1 year ago

“Bad quality, disgusting service.. was asking for help and they didn’t even answer. Rude and disrespectful!!!!! I will never come back !!!!!!!!!!”

Helpful Report

Posted 1 year ago

“Support terrorism and murder of innocent civilians besides that awful costumer service Antisemitism at its finest”

Helpful Report

Posted 1 year ago

“Natzi company and a really bad service.”

Helpful Report

Posted 1 year ago

“Lush cosmetics be acting like natzis in the 30s Using a war against a terror organization as an excuse for their antisimatic World preceptions One photo from the holocaust One from their store window Can u spot the difference Cuz we can’t.”

Helpful Report

Posted 1 year ago

LUSH Cosmetics is rated 2.4 based on 316 reviews