London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After booking a parking space in the short term car park (next to the terminal) on arrival was told that it was full! and was told to try the mid term car park about a mile down the road. COMPLETE LACK OF MANAGEMENT.”

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Posted 9 years ago

“STRAIGHT IN AND STRAIGHT OUT.EXCELLENT! EASY BOOKING.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“You have to wait far to long for a bus, please invest in a covered parking area so that you can walk to the terminal out of the wind and rain”

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Posted 9 years ago

“Unreasonable behaviour from the Bus Driver in the Mid Term Parking on 23/04/2015 at 7.00 pm. After a long flight I have arrived in Luton Airport and bought a coffee for 2.45 pm from Nero Cafe to drink while I was driving my car back home. Once I was onboard the driver approached me to inform that I was not allowed to carry the coffee on the bus as per the companies policy. I kindly ask him to allow me to put the coffee cup in a bag or in my suitcase. The smart driver insisted I was not allowed so as well. I had to throw the coffee away so I can reach my car and drive back home. Needless to say the Driver upset me and ruin my day because what happened was in my view unreasonable not to say stupid or else. I hope this comment reach the attention of the Car Parking management to correct such treatment for a regular customer.”

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Posted 9 years ago

“When I arrived the car park was full and filled with cars looking for spaces. I circled for about 20 minutes without success and then was forced to exit the car park to find parking in the Medium Term car park. Before exiting the car park I pressed the assist button to complain and eventually (after about another minutes wait) the attendant told me I could park in the disabled area. Overall it took me over 30 minutes to park and I think this is a disgrace and potentially could have made me miss the flight!!! Terrible service!!!”

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Posted 9 years ago

“I want to review the airport as a whole not JUST your parking. This has to be one of the worst and most customer unfriendly airports in the world. My heart sinks whenever I HAVE to fly from the place. It is nothing short of a disgrace. I really do not care about your parking. Parking is hardly a difficult thing to arrange. It is the rest of the airport that needs addressing!1”

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Posted 9 years ago

“Quick, easy to find, affordable”

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Posted 9 years ago

“Very good!!!!”

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Posted 9 years ago

“Everything was ok until I tried to leave. The system did not recognise my car registration so wanted to charge me £182.”

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Posted 9 years ago

“Short stay parking area is awfull but convienient for getting to the terminal otherwise I wouldn't use it. Spend the money and deal with the uneven surfaces and make sure that you do not drive up dea ends looking for spaces which in most cases are rather scarce.”

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Posted 9 years ago

“Well signposted, easy to access and park, no problems on entry an exit. Car Park surface a little uneven.”

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Posted 9 years ago

“pre booked - but as seems normal the plate recognition on arrival didn't work - however as long as you have booking reference just have to talk to quick and efficient person who helps via intercom on exit machine and barrier lifted. I'd actually overstayed by a couple of hours but was politely told "not a problem". That certainly made up for the slight inconvenience. will used again.”

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Posted 9 years ago

“online booking worked well, but for the mid term car park it would be quicker to walk to the terminal than waiting for a bus. Unfortunately they don't provide a pedestrian route, you would have to climb over the railings.”

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Posted 9 years ago

“Excelleny service at a fantastic price..”

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Posted 9 years ago

“Used the mid stay, reasonable price, only a short wait for bus to/from terminal.”

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Posted 9 years ago

“Easy to find, quick to find a space, quick pickup both ways, quick transfer, good price. A1. Thanks.”

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Posted 9 years ago

“Nice and easy mid term , having found Meet & Greet very expensive ..... Twice the price of Meet & Greet at Stansted”

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Posted 9 years ago

“Pleased with all the aspects from the informative emails about the traffic to arrival at the terminal 1st class Thank you”

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Posted 9 years ago

“Pleased with all the aspects from the informative emails about the traffic to arrival at the terminal 1st class Thank you”

Helpful Report

Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews