London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I have a problem to get out of the parking and I have to use the help and give my booking number.”

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Posted 9 years ago

“Took ages to find a space even though I was pre booked. only a few spaces left. and the spaces are so small if you went with anything other than a small family car its hard to get in or out of the tight spaces, Also very little room between rows to get in and out.”

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Posted 9 years ago

“excellent”

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Posted 9 years ago

“Whilst this Mid-stay car park was convenient, and the bus service prompt, the state of the roadways, directional markings, lane signs is very poor indeed, and urgently in need of significant refurbishment, considering the charges levied there.”

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Posted 9 years ago

“It was so easy way for travel”

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Posted 9 years ago

“Quick pick up from parking location. Short distance to airport and quick return. It was worth the money.”

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Posted 9 years ago

“No problem and no stress. The bus did take some time to come when coming back though.”

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Posted 9 years ago

“Great service, near airport, all clean and secure.”

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Posted 9 years ago

“I washed the car when dropped off. Car was covered in a white dust on return, and whoever drove the car was obviously smoking as the car reaked of smoke.”

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Posted 9 years ago

“Easy to book and easy to use.”

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Posted 9 years ago

“Close to terminal, easy to book and quick exit. However poor road surface and lack of signposting towards vacant spaces mean only a 3 star rating.”

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Posted 9 years ago

“It was very challenging to find any parking spaces when I arrived even though I pre-booked the parking. Wonder how many cars they let in before they realise the lot is full.”

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Posted 9 years ago

“Good location close to the main airport, could look a little tidier.”

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Posted 9 years ago

“Your website is inaccurate and/or inaccessible. i have been trying for some time to book on-line from several computers but each time the system quotes and then fails when I try to book. The latest debacle today (a) i have input dates and the system is (incorrectly) telling me that the return date is before the departure date, and (b) it has then sent me this survey when i have not yet parked at the airport!! If it were not for the fact that I want to park at the airport short stay car park for convenience.................”

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Posted 9 years ago

“Virtually impossible to find a space to park. No lines to show where to park leading to vehicles not being parked effeciently.”

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Posted 9 years ago

“I missed the bus at the first stop, ran to catch it at the second but he pulled away just as I got there. I kept running and the bus driver waited a few seconds at the third stop for me to get on the bus. I was very tight time-wise after the M1 was very slow & the road works - so really appreciated this. Thanked the driver for being considerate at the time and am happy to share this positive feedback with you too (just before 18:00 on 12 May. Medium Stay car park).”

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Posted 9 years ago

“Had to park a long way from the bus stop. Carrying luggage this is not ideal. Also I've used this service twice now at Luton and both times the automated service has tried to charge me significant extras. The resultant delay whilst communicating with the help button has been poor for both me and the queue behind.”

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Posted 9 years ago

“Easy access from M1, regular bus service to the terminal, clearly sign posted, overall perfect.”

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Posted 9 years ago

“The ticket we were given at the barrier didn't have our booking reference on it as per email instructions so we weren't sure if we were in the right car park. Moreover, when we exited the carpark, it came up with a charge of £148 so we had to call the attendant to look up our booking to let us go.”

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Posted 9 years ago

“We were very pleased . Easy to find , bus every few minutes , fair price . We'll use it again .”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews