London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

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3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was annoyed as I pre-paid for the service but I was still issued a ticket to gain access, luckily when leaving I managed to get a member off staff to raise the gate even though the machine expected me to pay again. And I arrived and left in the alloted time. overall I was disappointed with the service but happy with the problem solving.”

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Posted 9 years ago

“The buses were very full-could do with more busses when it's busy! Also on the way out the ticket exit said we had no paid which panicked us at first but the man at the end of the call button checked and let us through”

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Posted 9 years ago

“great place to park your car booked already for next break”

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Posted 9 years ago

“Only critism is a slightly more frequent bus service would be better. Otherwise good service and ok value.”

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Posted 9 years ago

“Easy to find and easy to use”

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Posted 9 years ago

“When entering my card to exit, I was informed that I still had to pay £76 to be able to leave the car park (I had prepaid). I pressed the call button, which kept on ringing out and I had to wait 5-10 minutes at the exit barrier until someone answered to let me out. After a long flight and forthcoming drive home, this was not ideal at 10.30pm!”

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Posted 9 years ago

“Everything perfect, many thanks”

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Posted 9 years ago

“Everything perfect, many thanksgivings”

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Posted 9 years ago

“My battery died. They came arround jump started my car and chargwd nothing! Brilliant!”

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Posted 9 years ago

“Easy to park, off site car parks within close proximity and good value for money”

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Posted 9 years ago

“Generally i am very pleased with the Mid term car parking at Luton airport. I use this car park every week, when i travel home on a friday. The bus drivers are freindly and helpful. It's a shame that the spaces aren't marked. This can often lead to people parking across 2 spaces and during busy times it can be very difficult to find a space. This process took me 35 minutes once. Also, pedestrian access to the car park would be helpful”

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Posted 9 years ago

“Every thing went like clockwork. Well done.”

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Posted 9 years ago

“My comments relate to Drop Off/Pick Up Parking Costs only and whilst £2.50 may be considered excellent value IF you are on site for a maximum 15 Minutes it is a complete RIP OFF if you a simply driving in dropping off/picking up and driving straight out !!! On top of that No Change given - another RIP OFF. If Gatwick and Heathrow are perfectly able to manage this situation for no charge how can Luton fail so miserably? Its only because 1 Star was the lowest rating to award that I gave that. Sort it out.”

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Posted 9 years ago

“I used the long term car park at Luton Airport, very competitively priced and easy to book. Shuttle bus service runs from car park to terminal and vice versa. My only criticisms are that the website gives the impression that this car park is closer to the terminal than it actually is (it can add 30mins to your journey time waiting for a bus to take you there), & sometimes the bus can be quite crowded.”

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Posted 9 years ago

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Posted 9 years ago

“Perfect!”

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Posted 9 years ago

“Car park is very good and so close to the terminal. Only negative is the stoned car park, its not great with wheely cases.”

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Posted 9 years ago

“What can you say about a car park, There was a space (plenty) I left, returned and car was where I left it! handy for the airport but not cheap, but I suppose a captive market. Will use again when I fly from London City again.”

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Posted 9 years ago

“Awful. Spent half an hour driving around the car park trying to find somewhere to park. The "Free Spaces" sign led all around the car park to a dead end. The shuttle bus took significantly longer than the 10-15 mins to arrive. Will not be using again at any point in the future.”

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Posted 9 years ago

“Very convenient to walk into terminal, though area needs resurfacing”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews