London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to follow instructions about entry and exit when we pre-booked. All went smoothly as we entered but we were disappointed at the quality of the car park surface and lack of road or space markings. Having used other airport parking this was not up to the same standards. Even Inverness was better and much more remote! Yes, less used but in view of the passenger numbers and income from parking, surely drivers deserve better than a rough surface in the short term parking area. Smooth exit procedure meant a fairly speedy escape.”

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Posted 9 years ago

“Just easy, easy to find, easy to park, easy to get to departures, easy to get back on arrival, easy to get out - and easy on my pocket by pre-booking Just easy - thanks”

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Posted 9 years ago

“Tarmac surface is uneven and broken in many points. There is no clear walking path to the terminal, we had to change direction twice. Parking slots are not well marked in some areas, and where marked the slots are quite small. Many cars are parked outside the designated areas”

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Posted 9 years ago

“Good no hassle”

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Posted 9 years ago

“Had to contact parking control administration to get clearance to exit the car park owing to the machine insisting that I had over stayed my booking period. I had not overstayed and no extra parking charges were due as was confirmed by parking control .Otherwise the pre booking worked o.k regards Graham Webb”

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Posted 9 years ago

“Easy to access and brows the informative site to make desired selection”

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Posted 9 years ago

“Good service.”

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Posted 9 years ago

“Booking, arrival and leaving were all good and the number plate recognition worked well. However despite booking and arriving early it was hard to find a space and it is a very cramped car park. Also a few vehicles had taken two spaces.”

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Posted 9 years ago

“Easy to find and good bus service. At peak times a little difficult to squeeze on if you have children and a buggy. Could do with tarmacking the car park”

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Posted 9 years ago

“Waited half an hour in the que to get out of the car park to get to the gate and be told I owe 95£ (3 times what I had already paid). Problem was resolved but not a nice experience after a long flight.”

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Posted 9 years ago

“I had to wait nearly half an hour for the bus despite this not being a very busy time”

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Posted 9 years ago

“No probl at all!found the car safe and sound when i've returned!”

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Posted 9 years ago

“More than pleased, as it was only minutes from landing we were in our car and heading home.”

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Posted 9 years ago

“Carparking was good until we tried to leave and was told by the machine that we needed to pay £152.00 which was wrong because we had paid up front. Something you do not what to see when you have just had a long and tried day and just want to get home”

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Posted 9 years ago

“The service was, as ever, efficient and friendly. And, as a fairly regular solo traveller, it makes all the difference to know how easy it is to get onto the next leg of a journey.”

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Posted 9 years ago

“You tried to charge me £171 on our exit of the car park saying there was an outstanding payment even though we had a booking. Finally you found the booking!!”

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Posted 9 years ago

“The service was perfect, no worries . Very easy to park, you don't loose time and the valet is professional.”

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Posted 9 years ago

“Excellent service and will definitely pre book again”

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Posted 9 years ago

“Easy and convenient 2mins walk from terminal and car waiting on our return so no hanging around.”

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Posted 9 years ago

“Superb, easy to book, park and collect my car. Hassle free. Very, very highly recommended.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews