London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,408 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,408 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the my car park was apparently a 2 minute walk away from Terminal (if you walk very fast) it takes 15 minutes to find a space plus a good 10 minutes to get from level 6 to terminal.”

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Posted 9 years ago

“All OK as normal, but pre-pay didn't work. Had to press the button for assistance, answer a few questions, then barrier lifted. A bit of a pain.”

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Posted 9 years ago

“When I tried to leave the car park I was told I had to pay around £160 which was a bit of a shock. I had to ring for assistance to get that resolved. When I spoke to someone she just let me out, but I still don't know why that happened. Otherwise the experience was good. Thanks Andy”

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Posted 9 years ago

“Good location but not that easy to follow signs (it's easy to get confused with drop off zone entrance). Also car park surface and bay markings are poor.”

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Posted 9 years ago

“Nothing special here. The short term car park is in poor condition and has poorly marked bays. The barrier did not recognise the prebooked car and we were fortunate a member of the car park team was around to ask for advice. Inexpensive though and close to departures.”

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Posted 9 years ago

“We have booked the space and have yet to experience the pleasure of parking in Luton.We leave on a flight 9th.April…..will let you know.Just to add our friends booked the same venue after did and got the same deal cheaper!Are we bothered?….”

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Posted 9 years ago

“The parking area is poorly maintained with bad surface and many puddles. There should be a covered walkway to the terminal”

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Posted 9 years ago

“It is in the future........still”

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Posted 9 years ago

“All was fine, except that the exit machine wanted to charge us £100 when we had pre-booked. This is not the first time the technology hasn't worked!”

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Posted 9 years ago

“Directions to Car Park were incorrect and sent us to Holiday Inn instead. Poor information at Airport regarding position of Pick up point”

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Posted 9 years ago

“It takes 15 mins to drive to the long-term car park from the airport terminal and another 15 mins in the bus to get back. Buses seem fairly frequent though. On departure, the machine indicated we had to pay to exit at double the amount we had already paid up-front. I was about to get irate, but when I pushed the help button, the official recognised my name from the car number plate, saw we'd paid and let us through.”

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Posted 9 years ago

“The pedestrian access from the car to the terminal was terrible. The was no space to pull a suitcase through and a MAJOR detour had to be made to get to the crossing. We had children with us and marching round a carpark to try and get to the terminal was NOT AT ALL SAFE!! This desperately needs to be fixed!!”

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Posted 9 years ago

“We used the long stay parking facility. This is a long way from the airport and the parking charges should reflect this which currently is rather high as compared to other car parks.”

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Posted 9 years ago

“I have booked the car park for a journey on 23 May. I will be pleased to review on my return.”

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Posted 9 years ago

“Apart from the NPR camera failing to register my car registration number on the ticket at entry, just fine. I always have to buzz for help at checkout which is rather annoying seeing as I pay so much for the cp, so will probably go elsewhere next time”

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Posted 9 years ago

“Parking was fine. Bus was as expected. Quality of car park needs work, we were parked in mud and gravel whilst away. Also a bit of a scare at the barriers after entering pre-paid ticket and it displaying that I had a £96 charge to pay! Luckily assistance was quick.”

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Posted 9 years ago

“I haven't used your car park recently so don't know what you expect me to say. I have made a reservation for 1st June 2015 so I could leave a review after then if you like.”

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Posted 9 years ago

“Long walk in the open from a short stay car park”

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Posted 9 years ago

“Information about how long until the next shuttle bus would be useful but otherwise an adequate service.”

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Posted 9 years ago

“Parking reasonably close. Machine failed to read number plate on exit despite booking. Caused some inconvenience.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,408 reviews