London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good location but pre-payment system didnt work and we had to call for assistance to get the exit barrier raised”

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Posted 10 years ago

“Parking as easy to find and buses back and forth were good. The online booking in advance could have been nice to have had the parking valued for this, in stead of having to pay for my ticket at the gate. overall the luton team were very quick to refund my booked request. I had made error on the departure date, but theere was no addidtional discount for the paying at the gate, after them cancelling my booking for a refund.”

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Posted 10 years ago

“very easy to book and find parking. RELIABLE.”

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Posted 10 years ago

“Easy to locate and entry / exit procedures are straight forward. The car park could do with resurfacing. After a long time since last using the car park it hasn't changed in this regard.”

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Posted 10 years ago

“we have not even been on holiday, what is with this email ???????????????????????”

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Posted 10 years ago

“The car park was a bit of a building site, road surfaces broken and poor. On the other hand, access to the terminal is great, only two minutes walk.”

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Posted 10 years ago

“The car park was a bit of a building site, road surfaces broken and poor. On the other hand, access to the terminal is great, only two minutes walk.”

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Posted 10 years ago

“o.k.”

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Posted 10 years ago

“Cheaper would be good, as there is quite a long bus ride”

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Posted 10 years ago

“Cheaper would be good, as there is quite a long bus ride”

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Posted 10 years ago

“A bit out of the way, made worse by a coach driver who decided to drive at the slowest possible speed and was particularly miserable”

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Posted 10 years ago

“Too expensive, appaling pot holes.”

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Posted 10 years ago

“Easy booking, easy to park and quick trip to terminal - from long term opposite Novotel.”

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Posted 10 years ago

“We'll sign posted easy online booking with large savings. And a frequent bus service which is easy to use.”

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Posted 10 years ago

“Short term Carparks need resurfacing”

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Posted 10 years ago

“Always a trusted environment located in the ideal position and great value for money. I have no hesitation in recommending to any and all travellers using Luton airport.”

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Posted 10 years ago

“The number plate recognition did not work correctly. It had the wrong name and plate on the ticket”

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Posted 10 years ago

“Automatic pre-paid exit didn't work. Had to wait at the barrier after pressing the assistance button untill the person next to me could exit who also had the same problem.”

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Posted 10 years ago

“We'll sign posted easy online booking with large savings. And a frequent bus service which is easy to use.”

Helpful Report

Posted 10 years ago

“I have had to press the 'help' button when entering the Short Term car park (pre-paid) because I was given a ticket. When the person eventually answered I was informed that the camera was not working. So I had to press for a ticket and then on leaving I had to again press the 'help' button and give my reference number. All very time consuming! I also want to state what an appalling condition the surface of the Short Term car park is. Considering that this is the most expensive section to park in you could at least have all the 'pot holes' filled. Then when it is dark and raining I do not have to have totally wet feet when trying to get into my car.”

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Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews