London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

Write Your review

Tell us how London Luton Airport Operations Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SO EASY AND QUICK TO USE THE WEB SITE AND BOOK. GOOD INFO ON HOW TO GET TO THE CAR PARK AND WHAT TO DO WHEN YOU GET THERE. EXCELLENT .!!!”

Helpful Report

Posted 10 years ago

“Loved it. Will use again and again.”

Helpful Report

Posted 10 years ago

“Don't know why I had to press the button to get out as £60 fee was showing when I had prepaid. perhaps as I turned up 5 mins early on Tuesday. Perhaps a half hour leeway could be built in? But not a big issue.”

Helpful Report

Posted 10 years ago

“Short term cark park close, and always has space. Good value if booked sufficiently in advanve - but number plate recognition doesn't always work which can result in a scary charge appearing which requires manual override by the service desk.”

Helpful Report

Posted 10 years ago

“SMOOTH. EASY, VERY GOOD”

Helpful Report

Posted 10 years ago

“very quick entry and exit - it could not have been easier.”

Helpful Report

Posted 10 years ago

“Second time I have used the parking. I have paid online before and this is the second time I have been unable to exit from the gate.”

Helpful Report

Posted 10 years ago

“The car park surface was uneven and broken in places. Spaces were not clearly marked. I had to seek assistance to exit as my prepayment was not accepted. Overall a disappointing experience.”

Helpful Report

Posted 10 years ago

“Very good and safe , the transport from or to airport quick enough”

Helpful Report

Posted 10 years ago

“good just expensive sometimes”

Helpful Report

Posted 10 years ago

“Mid term car park used and generally good value and a good experience (I was on a day's business trip to Belfast) I'd welcome the ability to just walk to the terminal if the new expansion plans could make this possible. It's only a few hundred meters and it could save waiting for the bus.”

Helpful Report

Posted 10 years ago

“Did not have to wait for the bus very long. Was able to park very close to the bustop. Only downside was that the machine did not recognise our pre paid ticket and asked us to pay £100 ! be of a shock for 4 days packing. But was sorted very quickly to our satisfaction.”

Helpful Report

Posted 10 years ago

“I use the Long Term parking at Luton about once every month. I am generally very pleased with the service provided and the location and ease of access. I would have given a 'Very Good' rating but for a small problem on this occasion. I always pre-book but this time the automatic number plate recognition did not read my number plate - probably on entry. I was not recognised and was given a standard ticket. On exit I was faced with an £80 bill for outstanding charges! Fortunately an alert operator on the Assistance button recognised my car registration and let me leave, but not without a few heart-stopping moments. Maybe this needs to be sorted. Otherwise - generally very good.”

Helpful Report

Posted 10 years ago

“Convenient to the airport but very expensive compared to other airport parking”

Helpful Report

Posted 10 years ago

“Quick and simple process to drop car off. Car ready to pickup on return right outside airport. Not much more to say - very good!”

Helpful Report

Posted 10 years ago

“Took 30mins to get from the terminal to the car park because of the infrequency of the buses, would have been far quicker to walk.”

Helpful Report

Posted 10 years ago

“The system didn't recognise me on arrival and therefore I had to speak to an operator when I was leaving.”

Helpful Report

Posted 10 years ago

“Nice and easy booking, clear instructions to get to car park. Entering and parking up was super quick! Cant complain with the service...will definitely book afain next time I fly out of Luton Airport :)”

Helpful Report

Posted 10 years ago

“Very good service, the ANR camera worked at the barrier as quite a few times previously is has not.”

Helpful Report

Posted 10 years ago

“It was right on the door step perfect for us”

Helpful Report

Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews