London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

Write Your review

Tell us how London Luton Airport Operations Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient. Friendly staff. Well recommendable.”

Helpful Report

Posted 9 years ago

“Convenient and close to the airport.”

Helpful Report

Posted 9 years ago

“Very pleased with everything , very easy, not far to walk with cases to terminal, would use again.”

Helpful Report

Posted 9 years ago

“I have booked the parking for two days and my plans changed and I had to extend my trip. I have called the parking help line just to discover that they could, or did not want, to extend the reservation days. I ended up paying a lot of money due to overdue parking. I am sure I am not the first one facing this problem. If this company lives at the expense of others in difficult situations then I will at all costs avoid using it again and would not recommend to anyone. Also the pavement is damaged, something I would expect for a relatively expensive park.”

Helpful Report

Posted 9 years ago

“will use car parking again clean car park and collection points buses on time”

Helpful Report

Posted 9 years ago

“As a taxi driver I find that being the most expensive of any London airport your short term car park is in the poorest condition. It is ridden with large and deep potholes, loose stones and a very uneven surface. Positively dangerous for young, elderly, wheelchair and infirm users. For the prices charged it's a disgrace. Nul points.”

Helpful Report

Posted 9 years ago

“Finding parking space a little difficult, then saw sigh to departures made my way there only to find there was a wire fence lucky meet some people & they weaved their way through the parked cars & found the way to the departures. Do hope next time there will be some sort of a path to get one to the right place.”

Helpful Report

Posted 9 years ago

“Very good. Easy to book and uncomplicated!”

Helpful Report

Posted 9 years ago

“I found the process of booking the parking, finding the carpark and finding a parking space to be straightforward - the experience went without a glitch. I think the parking is good value for money considering the proximity to the terminal and the good, regular bus service provided from the mid-term carpark to the terminal building.”

Helpful Report

Posted 9 years ago

“You're too early not using car park till next month”

Helpful Report

Posted 9 years ago

“You're too early not using car park till next month”

Helpful Report

Posted 9 years ago

“Problem when I returned and the ticket was not accepted, too over ten minutes to get out of car park.”

Helpful Report

Posted 9 years ago

“The drop off point is a farce & just causes congestion. How can u charge to drop off also, that is ridiculous. And after that you have a huge drive around the whole short stay car park just to get out! The mid stay parking signs of where there is space are woeful, you have to drive up & down a lot just to find a space. The gravel also leaves the cars very dusty/dirty after parking there. And lastly the bus wait time wasn't very fast. I much preferred the parking situation at Luton before, and will probably use an alternative airport in future as the ease of parking was one of its main benefits vs Stansead. Not the best experience!”

Helpful Report

Posted 9 years ago

“Easy, quick and worked well.”

Helpful Report

Posted 9 years ago

“Really easy to book online. So close to the airport so very quick and easy. Would use again.”

Helpful Report

Posted 9 years ago

“I use this car park a lot and is generally very good. The last two times I have had problems that were overcome. First one the vehicle reg was not recognised and i was told to take a ticket and then when I left that time the ticket wouldn't let me out so had to talk to operator again. Frustrating. This last time the booking was made by someone else for me but I didn't get an email with the booking reference so had to phone for email again. It still didn't come but we had noted the booking reference from the phone call. It was fine at the entrance barrier on this occasion.”

Helpful Report

Posted 9 years ago

“My only complaint was the fact we had to wait half an hour for the bus to take us back to the car park.”

Helpful Report

Posted 9 years ago

“Hi , I recently had a flight cancellation due to strike action in France resulting in my car being a few days over the booked parking period, the Lady I spoke to through the intercom at the exit barrier couldn't have been more helpful in sorting things out and I was soon on my way, excellent service.”

Helpful Report

Posted 9 years ago

“Hassel free parking.”

Helpful Report

Posted 9 years ago

“Good value except when you have to pay an additional fee for overstaying due to flight cancellation”

Helpful Report

Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews