London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Poor Because I am confused why you are asking my opinion of parking at Luton 2 weeks before my booking is due?”

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Posted 9 years ago

“Good collection from car park and return. Much better than our previous experience when there was a long wait for return bus and had a very crowded bus as a result.”

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Posted 9 years ago

“I haven't used the car park yet. Did you want a review of the Internet booking system?”

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Posted 9 years ago

“Booking process was good.That'sas far as I've got so far-won't put it all to the test until later today.”

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Posted 9 years ago

“Nightmare to get parked in short stay.”

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Posted 9 years ago

“the short term parking site is a joke... (I) badly laid out (ie you can go up an aisle but then have to turn around in no space if no spaces (iI) pot holes everywhere (III) poorly lit (IV) damages car with loose stones.. Get this sorted, it reflects badly on what is a great airport to use”

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Posted 9 years ago

“No problems at all”

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Posted 9 years ago

“we really feel very comfortable and safe parking and collection.”

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Posted 9 years ago

“Close to airport. Easy to use.”

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Posted 9 years ago

“Close to airport. Easy to use.”

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Posted 9 years ago

“yh”

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Posted 9 years ago

“Not as near as I was led to believe. Parking was very busy and hectic, had to use a space in the very back of the car park next to the fence of one of the airports taxiways, my wife has a bad ankle and this was a long walk, considering this it would have been better to use the mid stay car park For half the price and use the shuttle bus.”

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Posted 9 years ago

“All went smoothly from booking to collecting the car after our short break.”

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Posted 9 years ago

“Landed late no extra charges”

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Posted 9 years ago

“We recently used the Mid Term car park at Luton Airport for two weeks and I was very disappointed with the standard of the car park. I always use official car parking for airports and I believed you get a better standard and the car parks are safer etc. Upon arriving and leaving the car park it was the middle of the night so obviously it was dark as expected more lighting is required in the car park. The car park is not proper tarmac and is more gravel making it rather difficult when you have suitcases and a buggy to try and push over it after being able to finally find a space as there is no clear lines for parking and when there was nobody stuck to them so cars were parked at all sorts of angles. Upon arriving back at the car park early hours and having to trek to the end of a row for our car again my partner twisted his ankle on the badly laid road on a large rock that was difficult to see when navigating suitcases, a buggy and a young sleeping child, as a result of this he is now on crutches with a bad sprain, to top this off when we did get back to the car the doughnut in the car next to us obviously got fed up looking for a space so squeezed in between us and another car making it incredibly difficult to access our car from the passenger side, something painted lines would really help avoiding! I am really disappointed with this car park considering the money it costs to park at the airport and we will certainly not be using your "official" car park again nor be recommending it to any friends purely because of the safety level of it.”

Helpful Report

Posted 9 years ago

“Medium stay car park near airport. Pick-up and drop-off were prompt. Short walk to parking space. Bus was a bit crowded on return (bank holiday weekend) and it wasn't cheap - but overall OK (unlike very long wait for luggage!).”

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Posted 9 years ago

“Easy to find, quick pick up bus service. Recommended”

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Posted 9 years ago

“Not enough buses at peak hours in the morning. Had to wait 10 mins then bus was full as too many people waiting. Bus stop b filled bus. I was at a. Decided to walk and lucky I did as bus only going back as I arrived at terminal. For the money would have expected enough buses to meet demand even at busy periods. Luton really needs to spend some money to improve all it's services for the prices charged.”

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Posted 9 years ago

“Very easy to park, after midnight regular shuttle bud,I believe is to expensive should be less you need to pay sometimes more for parking the ticket”

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Posted 9 years ago

“Easy access via the frequent bus...car park was very full so hard to find a space and it is not great for driving up and down short runs. But overall a good choice and reasonable value”

Helpful Report

Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews