London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't have been easier.”

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Posted 9 years ago

“The whole process was ridiculously easy - I am a big fan. Easy to get into airport and find car park (although I am familiar with Luton airport and it's not a big place so maybe this is why); easy to find a spot, quick walk to terminal; and amazingly quick easy on exit...I didn't even have to pay for the time over my original booking that I was parked for, due to the flight being delayed. I will - and have! - book again. Thanks!”

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Posted 9 years ago

“It took us ages to find a space, which was right at the back of the car park and quite a long walk to the nearest bus stop. No problems with either bus transfer, which were excellent. As an aside, I think the policy of charging to drop people off (and using a camera car to check it) is outrageous, to such an extent that it would discourage me from using Luton if I had a choice. It's like Luton is becoming the Ryan Air of airports.”

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Posted 9 years ago

“The short term parking is very convenient -- 2-3 minute walk to the terminal, it makes flying out from Luton extremely painless (at least from a driving/parking/getting there and back perspective, you have to talk to the airlines about other aspects of flying from there!!).”

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Posted 9 years ago

“secure environment and rapid transfer to the terminal building......outstanding.”

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Posted 9 years ago

“2nd time used and 2nd time needed operator to get out out at the end having to wait?? Not just a simple put in your ticket and leave!!!”

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Posted 9 years ago

“Easy to book online, mid stay busses are regular and short stay is 2mins walk to the terminal”

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Posted 9 years ago

“I liked that the machine said hello Mr Page”

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Posted 9 years ago

“Excellent, hassle free and very convenient”

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Posted 9 years ago

“Booking was easy - we got into and out of the car park in no time - short walk to/from the bus stop. Excellent all round”

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Posted 9 years ago

“The car park was uneven and only part metalled. We were 2.5 hours late due to French air traffic controllers strike and we were charged £21.00 extra!!”

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Posted 9 years ago

“The short term car park is very close to the airport terminal which is great. The ticket which was bought and paid for in advance did not work, but the man on the end of the line sorted it out and we were soon on our way. Good service and using it again in a few weeks.”

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Posted 9 years ago

“A lot quicker and simpler than anticipated”

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Posted 9 years ago

“Would have been a 'very good' rating but the approach was extremely frustrating due to the long line of cars at 6am trying to get to various ports of call at the airport. The road approach system needs serious review!”

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Posted 9 years ago

“Hi Easy to access car park and able to find a parking slot 20 yards form the bus stop. Even at 3.30am bus prompt and well operated. Good value for money, team!”

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Posted 9 years ago

“Directions were good. East access to main terminal building.”

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Posted 9 years ago

“We always come to your carpark when we fly from Luton airport. Usually we are very happy with the service you provide. Unfortunately with our next booking which is ref:JCP54 there has been a problem as I booked for 7 nights from 15/05/2015 until 21/05/2015 and by mistake we go into 8days. I tried to sort this out over the phone but the people I spoke to were not helpfull and refused to let me off the extra time and I have got to pay another £19. I also made a mistake and double booked the Priority lane. I always book this through your company but Monarch now do this service and I had booked it through them and forgotten about it and booked it again with you. Obviously this is not your fault but having made this mistake and now having to pay the extra £19 out parking this time has cost us a lot more than normal. We are so happy with your service we have recommended you to a lot of people who now use you as well. This was a senior moment and I have got to learn from it. Kind Regards Dawn King”

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Posted 9 years ago

“Short term parking: Extremely expensive, took close to one an hour to find available parking place, poor access with heavy luggage.. I can go on and on. NEVER AGAIN!”

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Posted 9 years ago

“there is no justification for charging this much to park in a pot holed un-tarmacked field in luton but they do so because there is little or no choice. This allows them to squeeze the customer for as much as possible. Asking for feedback only adds insult to injury as they expect us to join in the pretence that they see us as valued customers When clearly they regard us as cash cows to be milked for every penny.”

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Posted 9 years ago

“Easy but would be better if number plate recognition worked.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews