London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pre booked ticket wasn't available at arrival had to take standard ticket. when leaving the car park took a while until I could get security to let me out !!!!”

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Posted 9 years ago

“My flight was delayed and I reached the parking 10 mins after parking allocated time, but I wasn't overcharged. Really pleased that there is a link between flight details and airport parking reservations. Will definitely recommend and use again on my next holiday.”

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Posted 9 years ago

“The frequency of the buses to and from the terminal at the mid term car park is becoming less and less. As a regular user I am very disappointed given the high price of parking.”

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Posted 9 years ago

“Why are you asking me to review something I haven't used yet, that makes you look like complete tools”

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Posted 9 years ago

“I was generally very happy with the service. It was very close to the airport terminal which meant that I was in my car and underway minutes after leaving the terminal. The one issue I had, was the ANPR camera misread my number plate and I had to contact someone to help me out. The intercom was answered very quickly and the issue was resolved.”

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Posted 9 years ago

“The service is easy to use and good value.”

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Posted 9 years ago

“Prepaid for parking. When trying to leave the car park my ticket came up with an outstanding balance. No answer from the help button at the barrier. Tried repeatedly and finally got through. Very poor experience.”

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Posted 9 years ago

“Quick and friendly service if I could criticise I would say not sign posted very well if not at all ( sorry can't remember ) that a side very good and would recommend and use again”

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Posted 9 years ago

“The parking was clearly signed posted,easy and simple. The shuttle bus to the terminal was quick and efficient and the driver very curtious .”

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Posted 9 years ago

“The parking was clearly signed posted,easy and simple. The shuttle bus to the terminal was quick and efficient and the driver very curtious .”

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Posted 9 years ago

“Excellent service easy as it could possibility be But look out for the entrance sign I was looking for meet and greet not priority parking and had to go around again 15 minutes at a busy time totally my fault”

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Posted 9 years ago

“I pre paid for my booking on line with a VISA card several weeks prior to using the car parking facility ,however, when I departed from the car park , as per the instructions ,I inserted my ticket into the machine at the exit barrier and strangely a cost was displayed - £169 !!! I pressed the button to speak to an assistant who was rude and very dismissive and not apologetic at all - He was really awful and like i said it was a pre pay and I should not have had to waste my time ldealing with this when I should have been on my way - then as I say i had to deal with this cretin who eventually let me out of the car park Overall a dreadful experience”

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Posted 9 years ago

“You have sent me this email- I don't use the car park for another two days!”

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Posted 9 years ago

“Unfortunately the machine asked us for an excess fee of £147 when we were there over an hour before our collection deadline.”

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Posted 9 years ago

“Unfortunately the machine asked us for an excess fee of £147 when we were there over an hour before our collection deadline.”

Helpful Report

Posted 9 years ago

“Bus was over 10 mins in collect us driver not good ticket machine would not let me out had prepaid got a refund in the end”

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Posted 9 years ago

“Convenient but we had to wait for a while before the bus collected us and took us back to the Long Stay car park. not a big issue though.”

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Posted 9 years ago

“Not parked there yet and already having problems”

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Posted 9 years ago

“All fine. Ability to charge electric car would be great.”

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Posted 9 years ago

“Excellent as always. I use Mid Term parking as the car park is very close to the terminal and often it is quicker to park here than the short term car park on the airport site. Buses are frequent, and efficient.”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews