London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient location to the terminal & frequent shuttle bus service. Ample spaces & fair price for on-airport parking.”

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Posted 9 years ago

“Very easy to find. Lots of space.”

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Posted 9 years ago

“Website easy to use Entering car park was easy Exiting also very easy - how it should be”

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Posted 9 years ago

“Excellent service. Friendly, punctual, reliable- thank you”

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Posted 9 years ago

“Very easy, although negotiating the extensive roadworks, and the process of parking and getting to the terminal took longer than I expected, which raised my stress somewhat!”

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Posted 9 years ago

“Very convenient and a good price”

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Posted 9 years ago

“I feel you could have more bus stops on the parking grid, we were in W and it was quite a hike to the nearest but stop with a heavy case. That was my only gripe.”

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Posted 9 years ago

“Online booking was easy. Instructions and directions clear and straightforward. Buses were regular. Altogether, an excellent service.”

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Posted 9 years ago

“Gates did not recognise my numberplate, holding the call button down on the intercom resulted in a 3 minute wait for anyone to answer, while cabs were sounding their horns behind - wasn't until I jumped out of the car and walked to the kiosk before the gate opened - signposts poor, random second barrier to go through - bunch of jokers ripping people off, avoid”

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Posted 9 years ago

“I had booked in advance for Medium Term, but only managed to park right on the edge near the fence and really too close to another car in desperation as there were NO SPACES (this was on Saturday, 16th May, mid morning) and I nearly missed my flight. The surface of the carpark is poor, gravelly and full of potholes. There are NO signs/row numbers to help you remember where you have parked. The bus service is so slow and infrequent that the last twice I have arrived back, I have walked from the terminal and not been passed by a bus on either occasion. If I had a choice I would not use Luton airport at all, but the airline service itself , ie Easyjet, from there is good and let down by the awful airport and parking facilities.”

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Posted 9 years ago

“great service, quick efficient and cheap if booked online. Though you have to ring the operator once you check in and check out to say you've pre-booked and have paid once you check out. other than that 4/5!!!!!”

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Posted 9 years ago

“Booked on line , very straightforward, a bit expensive. Bus available in a few minutes, going out and coming back. Exit very easy.”

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Posted 9 years ago

“Price OK, but you could alert people that the price goes up if you only book a couple of days ahead. If I had known, I would have booked the previous week Also, as the car park has expanded, it can be a quite a walk to the nearest bus stop.”

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Posted 9 years ago

“You've asked me for a review before I've parked in your car park!!!! I am not flying for 2 weeks...”

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Posted 9 years ago

“I usually enjoy parking at Luton Long Term Car Park. It is easily accessible, it appears safe, there is usually space and the surface is good. The buses are also frequent and quick. I would have given it a 'Very good' rating, but this time, again, the camera on the entry gate failed to read my car registration and a) did not greet me with my name thus making me question whether I had booked, and b) means that on exit I will be faced with a large bill that I must negotiate with the attendant via the Help button to alleviate. This adds to the stress of the journey.”

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Posted 9 years ago

“The short term car park at Luton is close to terminal though the walk from far end, if busy, is more than 5 minutes and the condition of the tarmac in some places is very poor causing difficulties with wheelie bags. Cars are also parked too close to the fence where the path to terminal is, so you have to squeeze between them. Easily solved by some paint and signs.”

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Posted 9 years ago

“got the request for review Luton car park but my booking is for the next month worth to check when the email is sent to the (future) customers and that it takes place after the booking period not before”

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Posted 9 years ago

“Smooth and reasonably priced experience. Will definitely use London Luton Airport Car Park again!”

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Posted 9 years ago

“Easy to find and the buses came as we arrived both on departing and arriving back.”

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Posted 9 years ago

“Couldn't have been easier”

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Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews