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London Luton Airport Operations Limited Reviews

3.7 Rating 2,409 Reviews
64 %
of reviewers recommend London Luton Airport Operations Limited
3.7
Based on 2,409 reviews
Customer Service
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous
Anonymous  // 01/01/2019
Absolutely fine, close to the terminal which was ideal with 2 young children. Bit surprised at the poor state of the actual car park...just rough tarmac but I'm not really bothered by that...just cosmetics, so long as you can wheel a trolley easily and walk safely to and from....in that respect a lack of visible lines and directions ( that I could see in the dark) could be a health & safety issue in the future.
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Posted 10 years ago
bus service was very efficient, pleasant driver, clean bus. Job well done.
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Posted 10 years ago
Regularly the cctv does not recognise number plate on arrival for pre booked orders which causes issues on departure. Cost of parking are also exceptionally high especially for short term parking. Quality of spaces also quite poor when taking account of the high cost.
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Posted 10 years ago
Our flight was delayed and I was disappointed to find that we needed to pay for another full day as a result!
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Posted 10 years ago
It is as good as it can get . 1st class.
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Posted 10 years ago
Getting slicker, complementary trolleys would be a nice touch. It's a bit of a fag to have to find the change and go and get one????
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Posted 10 years ago
Always use the mid-term car park which I'd very convenient, although sometimes the regularity of the buses is not brilliant.
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Posted 10 years ago
Mobile website didn't summarise my viewing which resulted in me booking too long a stay. Called customer services and they wouldn't change it. Got to the barrier with my ticket and it hadn't found the reference. Absolute joke. Get someone to drop and pick you up. It's sooooo much easier!!!
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Posted 10 years ago
Good value for money on the long term car park but a little bit of a long wait for the transfer bus.
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Posted 10 years ago
Despite registering in advance for car parking mid term for a long weekend, I got a surprise £80+ charge at the exit....it appears the pre-registration and ANPR at the barriers don't share the same database. Thankfully, the HELP button and my booking reference saved me the additional charge. Parking and bus to the terminal all as advertised.
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Posted 10 years ago
Convenient, close proximity to airport , well signed, easy to find on return.
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Posted 10 years ago
I haven't visited your car park yet; duds to park between 9th and 13 January?
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Posted 10 years ago
Good price and very convenient
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Posted 10 years ago
I was stuck in Amsterdam due to uk airspace closing. Due to this delay, which I had no control over, I had to pay a further 24 hours worth of charges. Not was needed after a 4 hour delay.
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Posted 10 years ago
Very efficient at drop off and pick up (even though we were very late back after a flight delay late in the evening...)
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Posted 10 years ago
Have used the Luton Airport "Meet & Greet" parking service in the past and was always impressed. Friendly, courteous and helpful staff, located in their own office in a car park literally next door to the Departures Terminal. Good value parking, but does not include "Fast Track" pass through airport security. It was not obvious how you can bool Fast Track on the parking website (not sure you can). Whereas at Stansted, you can add Fast Track for an additional charge of £3.50/person...honestly well worth the money to avoid the biblical crowd at Stansted security on a Monday morning! :-(
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Posted 10 years ago
We have used the short term parking on many occassions and have never had a problem .the ease of use and location of this car park are exceptional
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Posted 10 years ago
Made the start and end of our holiday so easy, took away all the waiting. We will use this facility every time. The Swains
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Posted 10 years ago
Convenient ! Will come back.
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Posted 10 years ago
Excellent hassle free
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Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews