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London Luton Airport Operations Limited Reviews

3.7 Rating 2,409 Reviews
64 %
of reviewers recommend London Luton Airport Operations Limited
3.7
Based on 2,409 reviews
Customer Service
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous
Anonymous  // 01/01/2019
We were pleased with this very easy start to our holiday. We have never done valet parking before and this will not be the last. on arrival we went straight through the barriier to be met by one of your members who instructed us on the proceedure. we handed over our keys and went on our travels. It could not have easier. We recommend it. Thank You.
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Posted 9 years ago
Quick, easy, and half the price.
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Posted 9 years ago
Struggled to find a space in the Short Term car park, the medium term looked full. There is an issue in finding a space because if you drive up a row and there is no space then you cannot turn round you have to reverse the entire length of the row. Clearly you are getting very busy, but you need more space.
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Posted 9 years ago
Ticket not accepted on exit. Shambolic.
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Posted 9 years ago
Booking was not recognised at the barrier. Had to wait 10 minutes for manual assistance
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Posted 9 years ago
I have been sent this review form for a reservation that has not yet been completed! We will be parking on 20 June and was sent this survey on 11 May! Hence I have ticked poor as there is no option to tick not yet applicable!
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Posted 9 years ago
I used this service twice. Everytime i have to speak to CM to open the exit barrier.
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Posted 9 years ago
Great service.
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Posted 9 years ago
We were very disappointed to find out that we couldn't get a refund when we had to cancel our trip even though we were giving nearly a months notice.
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Posted 9 years ago
We were very disappointed to find out that we couldn't get a refund when we had to cancel our trip even though we were giving nearly a months notice.
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Posted 9 years ago
It was easy to find a space and the bus arrived after 5 mins, so everything worked very well. As the mid-term car park is so close to the terminal it would be ideal if it were possible to walk to/from the car park - but the pavement is on the other side of the road and inaccessible due to a barrier.
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Posted 9 years ago
Efficient and easy parking. Use it once a month and always pre book and pay in advance. On 2 occasions have been told I need to pay on the way out, however after pressing the assistance button and speaking to the person on the other end of the line it always gets sorted quickly.
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Posted 9 years ago
Priority Parking was excellent
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Posted 9 years ago
Booking was not recognised at the barrier. Had to wait 10 minutes for manual assistance
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Posted 9 years ago
Easy access to bus stops and only takes a couple of minutes to the terminal.
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Posted 9 years ago
It was pretty much as you said it would be, thanks...
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Posted 9 years ago
Very good. It was dark & raining when we arrived at Luton. To be able to park, hand over the keys and get straight into the terminal was brilliant. On picking up the car, just went into the office signed for the key and off we went, no hassle no fuss, well worth it. Cheaper than taxis there and back for us. would definitely use again. Thanks
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Posted 9 years ago
Parking was OK, booking paying etc, Difficult to find an empty parking bay though.
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Posted 9 years ago
Everyting ran smoothly, bus came quickly. Got in and out efficiently
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Posted 9 years ago
I used only once. Easy to find it. Self service very easy and better for me. Bus often. I bought one more time for my next travel.
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Posted 9 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews