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London Luton Airport Operations Limited Reviews

3.7 Rating 2,409 Reviews
C-
Happiness Grade
Read London Luton Airport Operations Limited Reviews
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited
Navigation House
Airport Way
Luton

C-

Customer Service - Average

57.14%
Industry Average
Use another service.
posted 4 years ago - Thomas Trinder
They would not know good customer service if it hit them in the face, they are just interested in extracting as much money as possible from people.
posted 5 years ago - Stuart Dimaline
So I had to wait until a service engineer happened by to fix one of the barrier mechanisms, and he told me where I needed to go.
posted 5 years ago - Chris Tregenna
I contacted customer services about this but they were entirely unhelpful, refused to consider a refund for the difference and dismissed my comements about service improvements.
posted 6 years ago - Laura
Early morning flight no self service passport scans open only 2 people checking passports then after that slow delay baggage took over 40mins ridiculous
posted 7 years ago - Anonymous
I was not sure if he is part of the airport "meet & greet" service but he appeared not to understand English and immediately got the car park official to come over.
posted 7 years ago - A_P Herts.
Felt like a bunch of cowboys running an airport with services which makes some of the third world airports look so glamorous.
posted 8 years ago - Sam
Whilst I appreciate they have to reorganise the site to i'mprove the service its crazy not to provide shelter for people returning from warmer climates to the British weather.
posted 9 years ago - Glenn Miles
Used the priority parking option which was twice the price of other meet and greet services.
posted 9 years ago - Steve Graham
Total rip-off, bad, bad service.
posted 9 years ago - Paul Smith