London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.69

3.7 Rating 2,409 Reviews

64 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,409 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service was provided, quick and easy”

Helpful Report

Posted 9 years ago

“Parked in the short-stay car park. Bays were not clearly marked out. Lots of dead-ends requiring you to turn around in tight spaces. Over-crowded. Poor surface. Poor signage.”

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Posted 9 years ago

“Easy to booking, but expensive.”

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Posted 9 years ago

“Exit barrier said we needed to pay £136, despite having prepaid. Had to call for help, with tired children from traveling could have done without extra hassle”

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Posted 9 years ago

“Exit barrier said we needed to pay £136, despite having prepaid. Had to call for help, with tired children from traveling could have done without extra hassle”

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Posted 9 years ago

“Quick and easy transfer to the terminal. Will certainly use this car park in the future.”

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Posted 9 years ago

“Pre-book experience good, easy to do and helped when getting out of the car park when I lost my ticket.”

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Posted 9 years ago

“It was easy to find the car park as it is very well signposted. Seems like the car park is being expanded so more spaced will be available. Did not wait long for a bus and dropping point at the terminal is right outside. Will use it again, thank you”

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Posted 9 years ago

“I have returned at 3 am from Spain when I wanted to drive out the barrier Did not open and I have pushed the button but no answer for 10 minutes. And I was standing there and dod not know what to do.”

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Posted 9 years ago

“Not sure what I expected but what we're used to at Bristol is better because when you turn up to the car park, there are signs leading you to spaces whereas in Luton, whilst a sign said spaces, they were very much few and far between which makes life difficult. I can only imagine that they are working at almost full capacity all the time which is why this is. The buses seem very infrequent for a car park as large as it is, I would expect better to be honest.”

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Posted 9 years ago

“Eàsy to book with clear instructions, easy to Park and it was easy to collect on return. Thank you”

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Posted 9 years ago

“Customer service was responsive to an issue I had and was able to resolve it quickly and efficiently- much appreciated! Had a problem with my car and had to drive a different one to the airport. They were able to make the change to my existing reservation, allowing me to park and depart without issue. Thanks.”

Helpful Report

Posted 9 years ago

“Car Parks well signposted and price if booked early is reasonable, still don't understand the need to increase the price as travel gets closer but that seems to be the way its done, car park could have done with a resurface once off the main thro roads”

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Posted 9 years ago

“The time we waited for a bus was excessive. More than 20 minutes”

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Posted 9 years ago

“Easy to park, easy to locate, close to airport, easy in and out with ticket.”

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Posted 9 years ago

“Mid term car park is only partly tarmac'd so gravel everywhere. Shuttle Bus doesn't run as often as advertised.”

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Posted 9 years ago

“The place is a bit hard to find. I did follow the signs but I still thought it's the wrong way given the kind of roads and places you need to go through to get there. But once you are there it's okay, just jump on the bus and that's it.”

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Posted 9 years ago

“Excellent parking services”

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Posted 9 years ago

“Priority Parking - what a great service. Easy to book, find, easy to park, polite and helpful staff. Really good experience. Took the stress and hassle out of short term, mid term, long term. We will use it again.”

Helpful Report

Posted 9 years ago

“Easy to book and no problems on the day. The road surface of the car park is not great but I found a space without problems and the short stay car park is within easy walking distance from the airport so it is very convenient.”

Helpful Report

Posted 9 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews