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London Luton Airport Operations Limited Reviews

3.7 Rating 2,409 Reviews
64 %
of reviewers recommend London Luton Airport Operations Limited
3.7
Based on 2,409 reviews
Customer Service
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Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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Anonymous
Anonymous  // 01/01/2019
pre-arranged parking worked well no problems.
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Posted 10 years ago
Always good experience .Short wait for shuttle bus,
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Posted 10 years ago
The car park surface is very poor, so while the road is tarmac the parking surface is just rubble really. However my big issue is the frequency of the transport, it certainly isn't 10 minutes, I waited 15 minutes on arrival at the car park on Tuesday morning before the bus turned up & after 10 minutes of waiting this morning on arrival back at Luton I gave up & walked back! The bus didn't overtake me while I walked so I don't know how much longer the other passengers at the bus stop had to wait.
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Posted 10 years ago
averey thing was ok
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Posted 10 years ago
averey thing was ok
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Posted 10 years ago
Good service no let downs been to long term park twice now.
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Posted 10 years ago
Used the medium distance carpark. Easy to book Easy to get to Near the terminal Buses were fine. Both going to airport and returning Barrier opened fine at exit and entrance. At entrance it showed my name too so I knew it had recognised my car.
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Posted 10 years ago
Very straight forward if you prebook online; just drive into mid term parking on the way into the airport and take a ticket, put the ticket in the machine as you drive out job done. The busses are pretty frequent and it is very quick to get to the terminal doors. Airport parking is pretty boring to he honest and this one has nothing to make it any different but its quick and it works.
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Posted 10 years ago
I felt it was quite expensive, and there was no price difference between long and mid stay. Although advertised that the busses come every 8-10 mins, we were waiting for 15mins for ours.
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Posted 10 years ago
Pre paid for 5 days - at barrier to leave machine did not recognise I had prepaid said I owed £180 Ten minutes later they let me out !
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Posted 10 years ago
location was really convenient for terminal building and good value for money. booking, arrival and departure was seamless. car park surface needs attention as quite a few pot holes - one of which i hit
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Posted 10 years ago
Everything was really good but bus driver could be more gently for us.
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Posted 10 years ago
Quick transfer both ways despite roadworks
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Posted 10 years ago
I wasn't able to use the parking as I was ill and could not travel. Usually the parking is very good.
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Posted 10 years ago
Easy and secure
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Posted 10 years ago
easy - very polite as well!! I was even welcomed by name when entering car park - magic. How does that work? Bus transfer was quick both ways too.
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Posted 10 years ago
Had prepaid but had to pay again to exit which was frustrating. But customer services were excellent and the amount was refunded the next day.
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Posted 10 years ago
Good value and no problems encountered
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Posted 10 years ago
Website easy to use and resulting documentation very adequate. A minor gripe is that the site recommends booking as soon as possible to get best prices. I tried in December for a booking in August but the site wouldn't let me. Maybe I was too early and nobody could give me a date when available. But in January tried again and everything ok.
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Posted 10 years ago
everything perfect.
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Posted 10 years ago
London Luton Airport Operations Limited is rated 3.7 based on 2,409 reviews