Luxplus Reviews

“ Customer service dismissed my request for a refund, claiming the information was visible, yet it’s clearly not clear enough based on how many people feel misled. ”

“ Scammers!! Will take money from your card as membership fees even without any notification. They say you have to cancel your membership within first 14 days of purchase and I cancelled mine on the 14th day, they still didn’t bother to refund me. Pathetic customer service too!! ”

“ Do not order from here!! Orders can’t be cancel, on website this option not active, costumer service non existing. ”

“ Do not order from here!! Pure scamming. They will very vaguely set you up with a membership during checkout which most people don’t notice. They’ll then give you a 14 day free trial and start charging you £8.99 monthly since they have your card details!! Then when you email asking for your money back they’ll put the blame on you and refuse!! Awful customer service and awful site. ”

“ SCAM 100% This company should be avoided at all costs! A membership of 8.99 is applied after a month, so your first order and month is free, then before you know it they've take 2 months. Their customer service is rubbish, items arrived half empty and they refuse to refund or engage. Avoid at all times. ”

“ I contacted customer service as well. ”

“ Very disappointed about customer service They just cancelled my order because Royal Mail didn’t even tried to deliver it For reply for my emails I waited 2 weeks No worth ”

“ Wat een afzetters. Zogenaamd goedkoop iets aanbieden maar gelijk koppelverkoop om verplicht te worden a Eur 8,95 per maand. Dit is misleidend op en top. Op deze manier is dus weer eens duidelijk geworden wat een slechte concept dit bedrijf voert. Ik raad niemand aan om hier mee in zee te gaan, want op het verzoek om met onmiddelijke ingang op te zeggen wordt gelezen pas over een maand. Slechte service en is niet mee te communiceren. ”

“ A scam site that lure customers to pay for a membership, that costs 89 swedish kronor per month. Their customer service is useless. Avoid! Don’t buy anything there. They are not so cheap. ”

“ They have bad customer service and refuse any sort of leniency to listen to customer needs. ”