"I wish I had known before buying: Luxplus.fi charges a recurring membership fee after a single purchase if you choose their 'member price.' They market it as the cheapest price, but I only discovered the \u20ac9.95\/month fee later on. Customer service dismissed my request for a refund, claiming the information was visible, yet it\u2019s clearly not clear enough based on how many people feel misled.\r\n\r\nIf you're thinking of shopping with Luxplus, be careful\u2014read every term, or you might end up paying much more than you intended."

"Order was delivered November 2023 . 2 payments taken in November 2023 1 l was aware of the 2nd I didn\u2019t see it go out of my account. Another payment went out December and January when l noticed the January one l contacted them demanded for my money back and a stop of those charges and they can not give me a refund which l just left and I requested to cancel the subscription going forward and they told me that the subscription was told it will be terminated and it will end in February from there no payments will be taken, this information was given to me in January and now April they just tried to scam me another subscription money. DO NOT USE THEIR MEMBERSHIP OPTION \u2757\ufe0f\u2757\ufe0ffraudsters"

"Olen peruttanut j\u00e4sennyst\u00e4 jo kauan sitten, ja se ei voi olla voimassa en\u00e4\u00e4!\r\nHuijarit veloitti minulta 9,95!!! Ja sanoivai ett\u00e4 j\u00e4sennyst\u00e4 alkoi v...J\u00e4sennys ei voi alkaa automaattisesti, koska ei ole HYV\u00c4KSY n\u00e4ppi vain KUULOSTAA HYV\u00c4LT\u00c4, se voi ymm\u00e4rr\u00e4 eri tavalla, ja sen j\u00e4lkeen huijarit veloittaa pankki tililt\u00e4 9,95 euroa ilman omistajan lupaa"

"Items (2 x glass bottles of foundation) packed in only a flimsy jiffy bag, despite P&P being \u00a34.95. One of the them had not surprisingly shattered in transit. On opening, I cut my finger and got foundation all over my jumper and jeans. Totally ruined. What is most shocking is that Luxplus customer 'service' refused to take responsibility. They refunded me for the one bottle, but told me to claim 'through my insurance' for my ruined clothes. All other companies I have ever dealt with send bottles in sturdy cardboard boxes. Will never touch this company again. LUXPLUS - READ THE REVIEWS. YOUR CUSTOMERS ARE NOT HAPPY!\n"

"Items (2 x glass bottles of foundation) packed in only a flimsy jiffy bag, despite P&P being \u00a34.95. One of the them had not surprisingly shattered in transit. On opening, I cut my finger and got foundation all over my jumper and jeans. Totally ruined. What is most shocking is that Luxplus customer 'service' refused to take responsibility. They refunded me for the one bottle, but told me to claim 'through my insurance' for my ruined clothes. All other companies I have ever dealt with send bottles in sturdy cardboard boxes. Will never touch this company again. LUXPLUS - READ THE REVIEWS. YOUR CUSTOMERS ARE NOT HAPPY!\n"