Luxury Spa Robes Reviews

Name: Luxury Spa Robes
Rating: 4.66

4.7 Rating 116 Reviews

91 %

of reviewers recommend Luxury Spa Robes

4.7

Based on 116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“A great customer friendly service with Luxury Spa. Product quality as described.”

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Posted 1 year ago

“I have made 3 custom orders (custom logos) from them and all have been perfection! Kelly has been so easy to work with. Robes are cozy!”

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Posted 1 year ago

“I recently purchased 2 fabulous spa robes. One for me and one for my husband. They are both beautiful and extremely comfortable. The fit is perfect. The quality is truly amazing and elegant.”

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Posted 1 year ago

“My new robe arrived promptly, and is just as I expected. This is my third purchase from Luxury Spa Robes, but not my last. Mk”

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Posted 1 year ago

“These were a wedding gift for a friend's second wedding. They were shipped to them, so I only saw a picture. They said they were beautiful, and super comfy soft. I had "Mr." In white thread on the charcoal one, as black was out of stock in Medium, and "Mrs." in black thread on the white, size Small. They said they fit well.”

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Posted 1 year ago

“This is my second robe of this type. The first lasted a decade and is only being relegated to backup as I have stained it a bit. The look is luxurious and the feel of the inner lining is plush and comfy. I wear it every morning!”

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Posted 1 year ago

“Prompt service. Quality products.”

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Posted 1 year ago

“My family and I love these robes! The quality is top notch, super soft, lightweight and comfortable.”

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Posted 1 year ago

“The robe I received was not the robe that I ordered. I have called several times (no one answers), left several voice mails and have not yet heard back. Very disappointing customer service.”

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Posted 1 year ago

I'm so sorry you had a disappointing experience Laurie. We never received a voicemail or email from you, or we would have been more than happy to correct this mistake :) We pride ourselves on great customer service, so this is very out of the ordinary and we will be reaching out to get you the right robe.

Posted 1 year ago

“I bought a 5xl microfiber terrycloth-lined robe as a gift. It is beautiful but when she tried it on it gaped open from her knees on down. We were hoping, since I bought the largest size offered, it would wrap completely around her. Luxury did offer for me to return it and gave me an option for a larger size at no cost to me but she decided it was an ok fit. I felt the sizing could have been more accurate because the 5xl was more a 3xl”

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Posted 1 year ago

“I've stayed in the best of the best motels hotels and air b n b's. This robe is better than any of theirs so far. I have the X/XL size and I'm a 5'9" Slim man. The length is perfect even walking up stairs, it doesn't drag the stair in front of you. Standing straight, it just comes to the top of your arch. It is so absorbent, I think about putting it on and I'm already dry.”

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Posted 1 year ago

“My husband loves them. All different kinds. All great. The heavier one seems to get a lot of balls on it. If you try to trim it just makes a hole.”

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Posted 1 year ago

“I would definitely do business with this company again. Excellent service and communication. They kept me informed when they thought there might be a short delay on my order, but it actually arrived within a time frame that was perfect.”

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Posted 1 year ago

“Customer Service is great. Shipping is fast. The quality is very nice. I wish the robes were more true to size. They run very big. XS is more like a Medium or Large.”

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Posted 1 year ago

“Amazing robes! These are perfect for getting out of the hot tub or pool.”

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Posted 1 year ago

“I ordered an XL "pink" robe and sent it back for a large white one (the pink was more peach). The return process took a while but the owner was responsive and it was a straight forward return. The only negative is that the robe I bought is made in China.”

Helpful Report

Posted 1 year ago

Luxury Spa Robes is rated 4.7 based on 116 reviews