Luxury Flooring Reviews

“ I had a damaged pack of flooring delivered and sent over some photos then phoned Luxury Flooring to report it, Leah answered the phone and said she had just seen my email and was dealing with this and has arranged for a replacement pack to be sent out straight away, As it if a Friday of a bank holiday weekend she apologized that I wouldn't get my delivery until Tuesday and wished me a good weekend, Very polite and very helpful, i will definitely recommend Luxury Flooring to others with a very prompt aftersales service. ”

“ Absolutely love my floor, I purchased during a sale so that was the cherry on top really, great price, awesome quality and a really pleasant delivery man who handled it with care. ”

“ Placed a large order, 45sq meters of Brimham bronze solid oak plus gold underlay which arrived within 4-5 days on a huge pallet and the delivery driver was able to lift/place the whole pallet inside our garage. ”

“ Placed a large order, 45sq meters of Brimham bronze solid oak plus gold underlay which arrived within 4-5 days on a huge pallet and the delivery driver was able to lift/place the whole pallet inside our garage. ”

“ Fabulous 180mm wide engineered wood floor which was for a small extension and it matched in perfectly once finished. Easy to order and good delivery. Well done! ”

“ I ordered engineered wood flooring from Luxury Flooring, spoke to the team over the phone to order matching trims. All arrived quickly with free delivery. One minor defect with one of the trims was resolved tight away by Faye over email, great service. ”

“ I did a lot of research before purchasing my engineered wood flooring and the overall experience with Luxury Flooring convinced me they were the best option for me. This decision was based on the amount of choice, price, value for money and their customer service. I have only recently taken delivery of the flooring, and it will be fitted later this week so I have yet to see the finished result, but so far, so good. ”

“ Nice and quick response. We experienced delays with delivery. However, the aftersales consultant, Chloe Tierney was very helpful and offered compensation. We appreciate her kind assistance. ”

“ We had a swift and efficient service from start to finish. Delivery was prompt. A few planks of flooring were delivered damaged but this enquiry was dealt with professionally, swiftly and efficiently by Leah and the rest of your team. Thank you; we would definitely recommend you and use your company again! ”

“ Great service. Requested a phone call from the website, someone called within 30 seconds and placed the order. Was able to pick a time slot convient to myself and the delivery guy phoned when he was not far away on the day of delivery. Ordered many free samples before deciding on the chosen flooring. Quick delivery on samples also. ”