Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.24

4.2 Rating 218 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been ordering the same hair from Luxy for years, had an issue with my last order but their customer service team was excellent. They completely rectified the issue and in a quick time period. It’s refreshing to see a company care about their customers and actually listen. They have definitely redeemed themselves and I will continue ordering from them in the future.”

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Posted 6 months ago

“Everything about my experience with Luxy was amazing! I inquired some help from the Luxy team to ensure I got a perfect match and heard back from them super quickly. They recommended I get the 20” Dimensional Beige Blonde Halo and it was a perfect match! The halo was just what I needed for my wedding day and withstood 30mph winds 😅 10/10 recommend to anyone!”

Luxy Hair 5 star review on 8th October 2024

Helpful Report

Posted 6 months ago

Hi Elli, Thank you for sharing your 5-star review on Luxy Hair! Elli, your hair looks absolutely beautiful and we're thrilled that the Halo worked our so well for your wedding. Please continue to enjoy your set for other occasions and we wish you the very best! Warmly, Luxy Hair Support

Posted 6 months ago

“Best extensions EVER. I’ve been wearing Luxy’s for over 10 years now and do not have any complaints. I have thin hair and love the seamless clip ins.”

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Posted 6 months ago

Amazing to hear, Monica! You look beautiful and we love this shade on you :) Warmly, Luxy Hair Support

Posted 6 months ago

“I absolutely loved my pony tail piece I got (22”) and the 22” clip ins in off black were absolutely life changing!! Def recommend!! When they first arrived I was worried it wouldn’t be enough hair bc packaging feels and looks small and I have thick dense hair but it was the exact perfect amount! ❤️”

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Posted 6 months ago

Great to hear, Jaqueline, and thank you for sharing! We're thrilled that you are enjoying your Luxy Ponytail and please reach out for any questions - we'd love to hear from you again :) Warmly, Luxy Hair Support

Posted 6 months ago

“Love luxy’s extensions but recently I purchased curtain bangs and was greatly disappointed! they were really a bad choice. I really hate to mention it because I love Luxy Hair it truly is the best decision I ever made, so it pains me to mention this issue but I must be honest. Right? Otherwise, great customer service, and I have tried all of the extensions and truly love them. Thank you Luxy and staff!”

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Posted 6 months ago

“Quick Delivery and friendly customer service”

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Posted 7 months ago

Great to hear and we appreciate your kind words! Please reach out to us at any time :) Warmly, Luxy Hair Support

Posted 7 months ago

“Love my extensions 🥰”

Luxy Hair 5 star review on 11th September 2024

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Posted 7 months ago

Beautiful, Rosario! Thank you for sharing! We love this color on you and please continue to enjoy your Halo :) Warmly, Luxy Hair Support

Posted 7 months ago

“I have been buying for Luxy for many many years. The quality of their products is unmatchable.”

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Posted 7 months ago

Dear Kristi, Thank you for sharing that you are thrilled with the quality of your Luxies :) Please pop us an email at info@luxyhair.com for any questions along the way. We're here to help! Warmly, Luxy Hair Support

Posted 7 months ago

“I want to express my thanks to Luxy. This is my third purchase for my daughter. This is the first time I've bought the 16". We received our order fast, as always, but there was a small issue with the piece. I sent a massage to Luxy and they responded immediately and corrected the issue. Thank you! We will continue to be customers, quality and service is top notch.”

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Posted 7 months ago

“I have been pleased with my experience with Luxy Hair! I have chin-length hair. I first bought the 12-inch seamless chocolate balayage set using the online color match option. After talking with hair stylist Haven and getting an even closer match using swatches, I am now looking forward to purchasing a dark brown classic set! The 12-inch seamless that I have already received is beautiful. The only con for me with the seamless is that I personally found the seamless backing to lay kind of stiff against my head, and it was painful for me to adjust in certain spots. I think classic sets work best for me due to their flexibility and softness. Looking forward to my next purchase soon!”

Helpful Report

Posted 7 months ago

Hi Amanda, Thank you so much for your kind review and honest feedback. We agree - Haven is fabulous! If you like, you can store your Seamless wefts under some heavy books to help shape them the way you want. Enjoy your Luxies, beautiful. Warmly, Luxy Hair Support

Posted 7 months ago

“Love Luxy hair. I have seamless set, hair fill ins and volumizer weft. I wear chestnut balayage and bronde balayage for a beautiful blend.”

Luxy Hair 5 star review on 22nd August 2024

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Posted 7 months ago

Thank you for sharing and love this combo color! Your hair looks gorgeous. We appreciate your loyalty to Luxy Hair. Please continue to enjoy your sets! Warmly, Luxy Hair Support

Posted 7 months ago

“I am so glad I spent the extra cash to get a high quality halo that matches my natural hair color perfectly! The fishline that goes over the head was finicky so I used one from a previous halo, which works a lot better. If you’re a fine-haired girly wishing for extra length and volume, you will love the hair halo!”

Luxy Hair 5 star review on 13th August 2024

Helpful Report

Posted 8 months ago

Hi Alannah, Thank you for sharing your wonderful feedback and photo with us. We're thrilled to see what a great color match this is and you look absolutely beautiful! Please continue to enjoy your Halo and reach out to us at any time - we're here to help :) Warmly, Luxy Hair Support

Posted 8 months ago

“Thank You Kerry at LUXY Hair! Exceptional customer service! I am very pleased!!!! She resolved my issue promptly and professionally!!”

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Posted 8 months ago

“Amazing products and amazing service like wow!! Hair matching excellent!!!”

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Posted 8 months ago

Hi Paula, We're so glad to hear you are loving our color matching service, and are always happy to help you with anything you might need in the future! Warmly, Luxy Hair Support

Posted 8 months ago

“Great Products!!!”

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Posted 9 months ago

Hi Margareta, Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 9 months ago

“I love Luxy’s quality of hair! I will never buy extensions from any other company! Thank you, Luxy Hair!”

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Posted 9 months ago

Hi Jessica, Thank you so much for your feedback. We're so happy to hear that you're loving your Luxies! We would love to see your looks over on Instagram, feel free to tag us @luxyhair. Warmly, Luxy Hair Support

Posted 9 months ago

“this set was everything i wanted!”

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Posted 9 months ago

Great to hear, Melissa! Have fun with this set!! Warmly, Luxy Hair Support

Posted 9 months ago

“Absolutely love them!”

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Posted 9 months ago

Hi Jenna, Oh, wow! We love the 16" Seamless set on you and what a great blend with your natural hair! Please continue to enjoy your Luxies and kindly reach out to us at any time for help :) We'd love to hear from you again! Warmly, Luxy Hair Support

Posted 9 months ago

“I wish I would have found these years ago. I have struggled with my thin and thinning hair for several years now and just wanted something to help "fill in" the areas that never seem to grow. It has given me confidence back. I truly love them.”

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Posted 9 months ago

Hi Tami, Thanks so much for your feedback! We are just so happy to hear our thinning solutions helped you regain your confidence! Warmly, Luxy Hair Support

Posted 9 months ago

“I love my new Luxy hair extensions! I bought the dark brown/blonde ombré color. I’ve had many compliments from my family. The extensions are seamless and comfortable to wear. I also have the halo extensions that I bought two years ago. They are still in good shape.”

Helpful Report

Posted 9 months ago

Hi Lindsay, Wow! This set was made for you! We're glad to hear you're loving your new Luxies and are still holding on to your Halo as well! Don't forget to tag us @luxyhair on Instagram, we'd love to see all your looks. Warmly, Luxy Hair Support

Posted 9 months ago

Luxy Hair is rated 4.2 based on 218 reviews