LYFE Fuel have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Price is good.
”
- Steven Wertz
“
Great products, fair price, wonderful customer service!
”
- Joseph
“
The service was quick and it was easy to order. The taste was fabulous. I love all the nutrition we get for the calories. I was using Kachava and didn’t care for all the carbs and calories as I am trying to lose weight. So will give this a try. I don’t like the high price tag but I do save the dollars by having a recurring order.
”
- Pat Lentz
“
Reasonably prompt delivery.
”
- Frederick
“
Delivery delayed, then delivered today with the package open, spilled all over the box. Contacted customer support, haven’t heard back yet.
EDIT: Customer service provided excellent support. Replaced the package and sent a free gift for the trouble. As far as taste, I like this powder more than most. It's still too sweet for me, but I don't love Stevia so that's pretty typical.
”
- Amy
“
I haven't received a product, so I cannot comment on it. However, I can say that the delivery is taking a long time to arrive than I expected. It would be helpful to update the customers via email when orders are taking a while to process
”
- Matt
“
I received a refund which I appreciated but doesn't make up for the fact that I still think it tastes like chalk.
”
- Nancy
“
Never received the product and did not get a full refund
”
- Ryan
“
The shipping took too long so I asked for a refund. I went with another company instead.
”
- Anonymous
“
Customer Service is great and I do appreciate the company as a whole.
”
- Briana
“
Customer service was excellent! When they found out I was not complaining satisfied, they made things right. I am completely satisfied with their service.
”
- Joseph
“
The customers service has always been stellar. The only thing that’s been a bummer is the shipping company. Seems to take forever. I purchase LYFE Fuel for my husband who has cancer.
”
- Regina