Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered shoes, never received a receipt or any information about my order. One day some shoes arrived from Spain, 2 pairs, one pair not what I had ordered, and there is no way to track an order or return it. Buyer beware.”

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Posted 1 month ago

“I recently had an experience with Lyst, which led me to their partner company, Cettire, and I feel compelled to share my disappointment with others considering using these services. My interaction with Cettire was far from satisfactory; it was an extremely time-consuming and stressful process. The customer service I encountered was subpar, and I found their practices to be highly questionable, which left me feeling misled and frustrated. What concerns me the most is that Lyst, a platform I trusted, directed me to a company that, in my experience, did not uphold the same standards of customer care and transparency. This has significantly diminished my trust in Lyst's vetting process for their partners. I would urge potential customers to be cautious and do thorough research before engaging with services recommended by Lyst, particularly Cettire. Based on my experience, which was far from what I expected, I would recommend exploring other options before using these platforms.”

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Posted 10 months ago

“I have very bad experience with you I have ordered one pair of shoe it is not available in stock . But you people charge it from my card . I have emailed you again and again for refund my amount but there is not any response from your side I have provided bank account proof of this transaction. Please help it out thanks”

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Posted 10 months ago

“Beware on this website, unable to exchange your items”

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Posted 1 year ago

“Items are too big and I was unable to exchange it.”

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Posted 1 year ago

“Didn't suply tickets and blames seller and was meant to get a refund in 5 to 7 days and I am still waiting 3 week on and there phone number does not work”

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Posted 1 year ago

“Carl was very helpful, he was asking about my order and provide me information about it”

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Posted 1 year ago

“Have yet to get a confirmation or tracking order number for my shipment. I don't know when order is coming or where it's at. It's been 5 days and no order info.”

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Posted 1 year ago

“Terrible. The order that was supposed to be delivered in 24-48 hours is still on the way in the country of origin. Customer service could only provide some lame excuses and useless suggestions. Would not recommend. Will not use Lyst again.”

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Posted 1 year ago

“Best customer service”

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Posted 1 year ago

“The service provided by the customer service”

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Posted 1 year ago

“Still can’t understand how you are incapable of getting basic information whilst keeping on claiming that you have good information for me. Time to end this charade.”

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Posted 1 year ago

“I want a refund.”

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Posted 1 year ago

“I'm not happy with my purchase It was my first time buying from you and your return policy not acceptable When I wanted to purchase a $1000 jacket it says it's free for return So I bought it but when the jacket delivered it's not as good as I expectation And the style was not as described on website so I decide to return it for refund But it says we can not give you a refund ??!! and we give you a store credit instead Which doesn't work for me at all, so disappointed and very unsatisfied”

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Posted 1 year ago

“Nothing right I want my money back. Debbie Carter”

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Posted 1 year ago

“Very satisfied!! Super Fast shipping and very helpful!! Will order some more soon!!”

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Posted 1 year ago

“I was very happy to receive the ONE handbag I ordered, I thought I was getting 3 of the same because I receive multiple receipts. The bag arrived all dented, and creased. I’m not even sure it wasn’t pre-owned. Disappointing at this price point.”

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Posted 1 year ago

“Very disappointed with the service now almost a month still waiting for my order and keep getting excuses I will never or recommend anyone to buy from Lyst as they are not reliable”

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Posted 1 year ago

“Just assisting me with changing the shipping address.”

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Posted 1 year ago

“Thank you guys you are amazing!”

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Posted 1 year ago

Lyst is rated 3.8 based on 1,725 reviews