Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is and update my last review. Ruth from customer service contacted me in regards to the issue with my initial order. I was able to place a new order and the process was seamless with the help of customer service.”

Helpful Report

Posted 2 years ago

Hi Courtney - Thank you for the update. We are glad to hear that the issue has been resolved. Again, we apologise for the inconvenience this has caused you. We hope to welcome you back soon! -Lyst

Posted 2 years ago

“Opened an offer within the hour of it being sent. The price was incorrect. I sent an email to CS for help. After being asked for the link, which I sent, I was asked for a pix of the item. It went back and forth... This started on 11.18.21. Today, 11.22.21, I was told: All prices are set by the retailer, and as these prices do sometimes fluctuate on retailer's websites, unfortunately, Lyst is not always able to update our product page prices straight away. I'm very sorry about this and thank you for your understanding. This took 4 days...very disappointing. Judi Z”

Helpful Report

Posted 2 years ago

Hi Judi, I am so sorry for the inconvenience this has caused you. A member of our Customer Care has reached out to assist you with this query. Best, Lyst

Posted 2 years ago

“They answer me fast and cleared very thing I need it”

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Posted 2 years ago

Hey there - Thank you for the 5-star review! We are glad to hear that we were able to help you. Happy shopping! -Lyst

Posted 2 years ago

“Advertised a jacket on sale. I placed my order and received confirmation only to receive another email saying technical issues. My order was cancelled an i was sent a link to purchase the item for full price. Sent emails to customer service still waiting on a response”

Helpful Report

Posted 2 years ago

Hi Courtney - I am so sorry to hear that your order was cancelled. A member of our Customer Care has reached out to assist you with this. Best, Lyst

Posted 2 years ago

“Excellent customer service from Bruno - thank you for your help”

Helpful Report

Posted 2 years ago

Hey Joan - Thank you for the 5-star review! We are so glad to hear Bruno was able to help you here! Have a great day. -Lyst

Posted 2 years ago

“Great service sending me emails of the goods that I am fond of and when they go down in price too!”

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Posted 2 years ago

Hey Edward - thanks for the 5-star review! With Lyst, you never have to miss out on the things you really want. You save items you love and get notified when they go on sale or come back into stock! Have a lovely day! -Lyst

Posted 2 years ago

“Fantastic”

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Posted 2 years ago

Hey there - Thank you for the 5-star review! Happy shopping! -Lyst

Posted 2 years ago

“Very good customer service . They’re really care . Thanks 😊”

Helpful Report

Posted 2 years ago

Hey Kim - Thank you for the 5-star review! We are so glad to hear that we were able to help you here. We can't wait to welcome you back soon! -Lyst

Posted 2 years ago

“I want my refund back thank you”

Helpful Report

Posted 2 years ago

Hi Taslima - I am sorry to hear that you haven't received your refund yet. A member of our Customer Care has reached out to you to assist you here. Apologies for the inconvenience this has caused. Best, Lyst

Posted 2 years ago

“I was dealing with CHRIS via email, he went out of his way to help me and returning my emails right away, LYST costumer service is excellent, would highly recommend them, shop with confidence from them . Thank you Chris.”

Helpful Report

Posted 2 years ago

Hi Shahin - thank you for the excellent review! We are so pleased to hear that Chris was able to help you. Have a great day! -Lyst

Posted 2 years ago

“I had bought a Jean and didn’t fit, the company that LYST ordered from were not responding to my phone calls or emails but when I sent an email to CHRIS from LYST he responded right away and communicated with me and he assure me he will take care of me, he is very professional and caring, he went out of his way to talk to his manger and convince to refund my money. I am very please with his service. Excellent gentleman.”

Helpful Report

Posted 3 years ago

Hi there - We are delighted to hear that Chris was able to help you here. We also would like to apologise for any inconvenience this may have caused you. We can't wait to welcome you back again! -Lyst

Posted 3 years ago

“Very fast and professional”

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Posted 3 years ago

Hey there - Thank you for the 5-star review! We are happy to hear that you are satisfied with the service we provided. Have a great day! -Lyst

Posted 3 years ago

“I have contacted customer service and am getting a run around as to who can resolve my problem.”

Helpful Report

Posted 3 years ago

Hey there - I am so sorry to hear that you had this experience. A member of our Customer Care has reached out to assist you further here. Again, apologies for the inconvenience caused. -Lyst

Posted 3 years ago

“Customer service was helpful responded to my inquiry quickly & I was able to complete my order & it’s on its way to me now !”

Helpful Report

Posted 3 years ago

Hey there - thank you for the wonderful review! We are so glad to hear that we were able to help you here. Have a great day! -Lyst

Posted 3 years ago

“My problem was resolved quickly. Great customer service 👏🏽👏🏽👏🏽”

Helpful Report

Posted 3 years ago

Hey there - Thank you for the 5-star review! We are so glad to hear that we were able to help you here. Have a great day! -Lyst

Posted 3 years ago

“I am so happy to buy in this page. I invite all people to buy here, thank you.😘”

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Posted 3 years ago

Hey there - thanks for your kind words. This means a lot to us. Enjoy your day! Lyst

Posted 3 years ago

“Thank you!”

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Posted 3 years ago

Hey there - thanks for your review, we're happy to hear you're satisfied with our services. Have a great day. Lyst

Posted 3 years ago

“With the help of Ruth I was able to get my refund and now I am happy with the help that was given by Ruth”

Helpful Report

Posted 3 years ago

Hey there, Thanks for your review. We are glad to hear that Ruth from our customer care team has helped you with your concern. Have a nice day - Lyst

Posted 3 years ago

“Very helpful all around I’m glad I used this site I have it book marked now as well as the app”

Helpful Report

Posted 3 years ago

Hey there - Thank you for the 5-star review! We are glad to hear that we were able to help you! Happy shopping! -Lyst

Posted 3 years ago

“Great customer service always quick response regards return and refund from one of the retailers selling through the Lyst app. Thank you”

Helpful Report

Posted 3 years ago

Hey there, thanks for your kind words. we're glad to know we're able to assist you with your refund. Have a wonderful day - Lyst

Posted 3 years ago

Lyst is rated 3.8 based on 1,725 reviews