Name: Lyst
Rating: 3.77

“I ordered a hat in y’all sent the wrong hat”

Posted 3 years ago

Hi Tywan - We're sorry to hear you received the wrong hat! We will be more than happy to help you with this. One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 3 years ago

“Your lack of professionalism and understanding of a simple English language is astounding”

Helpful Report

Posted 4 years ago

Hi Nazy - We will be more than happy to help you with this! One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“I am looking got shoes that can accommodate orthotics”

Helpful Report

Posted 4 years ago

Hi Cintra - We will be more than happy to help you with this! One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“I need sandals in size 9 or 9 1/2 please?”

Helpful Report

Posted 4 years ago

Hi Mrs. Wilson - One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“Asking for a refund that I’ve Not received”

Helpful Report

Posted 4 years ago

Hi there - Apologies if you haven't received your refund yet. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“I want my order or ruturn my money”

Helpful Report

Posted 4 years ago

Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“No one will answer my question. DID I ORDER A NARROW SIZE. Of course it has already been shipped! So the answer is moot.”

Helpful Report

Posted 4 years ago

Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“so i tried to buy some boots but the size and style I wanted weren't in stock. So i tried emailing to see when they would be. The reply i got told me how to filter my selection to pick the size and style I wanted I am at a loss to know how they think I found that they weren't in stock in the size and style I wanted if I hadn't already used the filters.”

Helpful Report

Posted 4 years ago

Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“Can get no intelligent response from “Ruth” automated stupidity.”

Helpful Report

Posted 4 years ago

Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 4 years ago

“These people have not sent my order. I made a purchase three months Ago and have not got my order still very poor service I’m very unhappy.”

Helpful Report

Posted 4 years ago

Hi Bernice - We're sorry to hear that you have not received your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has contacted you to assist you with your concern. - Lyst

Posted 4 years ago

“I have been waiting on my order for three months now and still have not received yet I would like a refund poor service”

Helpful Report

Posted 4 years ago

Hi Bernice - Thanks for your review. We're sorry to hear that you have not received your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents will be contacting you to assist you with your concern. - Lyst

Posted 4 years ago

“I order pair of sneakers and got the wrong size and have bo idea how to return and the sneakers cost 400 dollars it's a shame nobody have money to spend like that for nothing”

Helpful Report

Posted 4 years ago

Hi there - Thanks for your review. We're sorry to hear that you've received the wrong size from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents will be assisting with your return request. - Lyst

Posted 4 years ago

“Good afternoon, I got today trainers unfortunately they came absolutely in different model. I ordered black with white letters but it arrives with red colour and different model. I am attached 2 photos which I order and the second one what I’ve got. Please send me trainers which I ordered”

Helpful Report

Posted 4 years ago

Hey there - thanks for your review. We're sorry to hear that you've received the wrong item from the retailer. One of customer care agents has escalated this issue to the retailer. Rest assured that we have made this a priority. Again, our apologies for the inconvenience - Lyst

Posted 4 years ago

“So I returned an item and I told them to just give me store credit, now I am trying to purchase something and I can’t see my store credit. I asked to help and their reply is totally irrelevant. Not a good service”

Helpful Report

Posted 4 years ago

Hey Lucy, Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives is already looking into this for you. - Lyst

Posted 4 years ago

“Horrible, dont trust them”

Helpful Report

Posted 4 years ago

Hi Carlton, apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 4 years ago

“Tried to buy shoes from you but it was impossible. You would not allow me to purchase without an account, which was not allowing me to sit-up for. Very disappointed!”

Helpful Report

Posted 4 years ago

Hi Bryan, I’m sorry to see that the item is not available. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 4 years ago

“Absolute joke of a company, I waited 13 days and heard nothing. Only after enquiring did they tell me my order had been cancelled as they were out of stock. I could've bought them from anywhere else had they told me sooner. Completely ruined a birthday. I beg you if you are reading this do not order from them. I will make sure everyone I know does the same.”

Helpful Report

Posted 4 years ago

Hi Michael, I'm so sorry to hear that you didn't receive an order confirmation saying that the item you ordered is out of stock. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 4 years ago

“You show many nice product but you let go in other website and they not avaible to ship in Thailan :(”

Helpful Report

Posted 4 years ago

Hi there Henri-Pierre - I’m sorry to see that the item is not available in your location. It may be that you have the Lyst website set to a different country and therefore the item is not available in your location. One of our customer service agents will reached out to you directly to assist you with this issue. Again, we are sorry for any inconvenience this has caused you - Lyst

Posted 4 years ago

“Because I didn’t get my order”

Helpful Report

Posted 4 years ago

Hi there, I'm so sorry to hear that you didn't receive your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 4 years ago

“I emailed you all several times. I ordered a Gucci waist bag and didn't receive a confirmation email. You all have taken the money from my account and I have not heard anything about my order.”

Helpful Report

Posted 4 years ago

Hey there, We're very sorry to hear that you haven't received the Gucci waist bag and didn't receive a confirmation email. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives is already looking into this for you. - Lyst

Posted 4 years ago

Lyst Reviews