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Lyst Reviews

3.8 Rating 1,725 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
Great service! Love the clutch bag and I love how they immediately find what i'm looking for!! Needed a question answered and they got back to me pronto. Thanks Lyst!!! Linda
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Posted 8 years ago
Everything is okay
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Posted 8 years ago
Beautiful shoes! Only down fall took 12 days from order to receive.
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Posted 8 years ago
Easy to navigate webpage and prompt delivery with tracking all the way. Very good!
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Posted 8 years ago
Extremely fast delivery. Unfortunately item I purchased was too big for me and I needed to return it but I got my refund within 1 week. Very good service!
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Posted 8 years ago
I ordered a pair of boots from Lyst (having bought from them successfully before) only to find that, as a conduit, they did not stock the item themselves, merely request it from the original supplier. This meant that any after-sales issue is out of their control. My boots are currently somewhere in the New Jersey area (I live in England) and seemingly none of the parties involved - be that supplier or distributor - seem as concerned as I am about delivering to me what was to have been my birthday present and which seemingly has no chance of arriving on that date. In their defence, I have to say that the Lyst customer service representative has gone out of her way to be helpful. The problem is not with Lyst customer service. But I do think they should look at some of their arrangements with third party suppliers.
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Posted 8 years ago
Hi Paul, Thank you for your feedback. I’m sorry to hear of the shipping difficulties with your order, and want to extend my apologies for this inconvenience. I can confirm that you have been in touch with one of our agents who I want to assure you is investigating this error with the retailer as a priority. We have now contacted you by email regarding this matter and we look forward to hearing from you. Have a great day! Charlotte
Posted 8 years ago
Took a few days to confirm transaction, but once confirmed goods arrived next day and in fab condition.
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Posted 8 years ago
Happy with service
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Posted 8 years ago
Super!!
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Posted 8 years ago
Excellent product and very fast shipping. My Paul Smith was beautifully packaged and arrived promptly. Gorgeous sweater and I am planning to buy more from Lyst.
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Posted 8 years ago
I received my order quickly and at a reasonable charge for shipping, I live outside of the continental U. S. and this is important to me. I do less online Shopping because of this but I will keep LYST at the top of my List.
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Posted 8 years ago
Easy to order the product I wanted, fast shipping
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Posted 8 years ago
First time experience with Lyst. I was very pleased.
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Posted 8 years ago
So far I'm disspointed. I placed an order on 01/23 and still to this date the order hasn't shipped out. The worst part is that I ordered the shoes for a trip that I'm taking this weekend for my birthday.????
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Posted 8 years ago
Hi Merari, Thanks for your feedback. It's great to hear from you! I can confirm that all orders placed on Lyst.com are sent directly to the retailer for process and dispatch and Shipping polices vary from retailer to retailer. After investigation I can confirm that this order is due to arrive with you today and in time for your birthday weekend. I hope this helps. If you have any further questions please don't hesitate to contact our customer care team on customercare@lyst.com. Wishing you a Happy Birthday from all of us hear at Lyst! Have a great weekend! Best Wishes, Benedict
Posted 8 years ago
Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.
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Posted 8 years ago
Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.
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Posted 8 years ago
Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.
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Posted 8 years ago
Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.
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Posted 8 years ago
Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.
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Posted 8 years ago
Lyst was the only place I could find the jacket I was looking for. It arrived quickly and was exactly what we wanted. Lyst was the One place I could get this very coveted jacket. I will be back often.
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Posted 8 years ago
Lyst is rated 3.8 based on 1,725 reviews