Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lyst is an excellent viewing platform. I have found many items that I couldn't find elsewhere. A really great service. Thank you.”

Helpful Report

Posted 3 years ago

Hey Pat - Thanks for the 5-star review! We are so glad to hear that we were able to provide you with a great service. Happy shopping! - Lyst

Posted 3 years ago

“I made a mistake posting a bad feedback to the wrong store. This was totally a mistake, lyst is one of the best online store to always answer you ams with a freat customer services. Sorry foe the mistake lyst”

Helpful Report

Posted 3 years ago

Hi Lucy, I'm so glad to hear our team was able to help you. Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! Lyst

Posted 3 years ago

“So I returned an item and I told them to just give me store credit, now I am trying to purchase something and I can’t see my store credit. I asked to help and their reply is totally irrelevant. Not a good service”

Helpful Report

Posted 3 years ago

Hey Lucy, Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives is already looking into this for you. - Lyst

Posted 3 years ago

“Horrible, dont trust them”

Helpful Report

Posted 3 years ago

Hi Carlton, apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 3 years ago

“Lyst is an excellent viewing platform and had helped me find several items I couldn't find elsewhere and cheaper too. First class service. Thank you.”

Helpful Report

Posted 3 years ago

Hey Pat- Thanks for the 5 star review! We're constantly working to improve our services and provide the best shopping experience for our customers. I'll pass your feedback along to the team. - Lyst

Posted 3 years ago

“Dear Bruno is this a heavy coat? I got one of the same designer but just one layer and sort of a trench coat. Same design in a dark blue.”

Helpful Report

Posted 3 years ago

Hi Melanie, thank you for taking the time to write us feedback. Rest assured we have contacted you via email. Have a great day!

Posted 3 years ago

“They give very quick response to your problems. Thank god they deliver products in India”

Helpful Report

Posted 3 years ago

Hey there - Thanks for leaving a positive review! We're glad to hear we were able to help you. Happy shopping! Lyst

Posted 3 years ago

“Lyst keeps sending me e mails almost every week telling me they have a wallet in stock and when I go on line the wallet is always sold out. This takes time and energy on my part and frankly I can't believe that every week they get the wallet back in and it's sold out when I click on the link right away. When complained to Lyst their answer to me was a no answer that basically told me I could unscribe. Ok, I am a customer and I will inscribe on Lyst's advice.”

Helpful Report

Posted 3 years ago

Hi Jeffery, We're very sorry to hear about your experience. Our aim is to provide the best shopping experience for our customers. Apologies if anything went wrong this time. One of our customer care agent will reach out to you again to assist you further with this issue. Thank you for your understanding. - Lyst

Posted 3 years ago

“Tried to buy shoes from you but it was impossible. You would not allow me to purchase without an account, which was not allowing me to sit-up for. Very disappointed!”

Helpful Report

Posted 3 years ago

Hi Bryan, I’m sorry to see that the item is not available. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 3 years ago

“Very nice look so gy”

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Posted 3 years ago

Hey Nayana - Thanks for leaving a review! We're glad you're enjoying our site. Happy shopping! Lyst

Posted 3 years ago

“I have been checking your web site for months looking for the Pikolinos Irun MOE shoe in a size 9.5-11 (44). I made an inquiry to your customer care and the response was not very informative. I reminded me of the answer a politician would give to a reporter on a controversial issue....”

Helpful Report

Posted 3 years ago

Hi Steve, We're very sorry to hear about your experience. Our aim is to provide the best shopping experience for our customers. Apologies if anything went wrong this time. One of our customer care agent will reach out to you again to assist you further with your enquiry. Thank you for your understanding. - Lyst

Posted 3 years ago

“I didn’t purchase an item on lyst however I contacted someone on customer care. Ruth Torres was extremely helpful in responding to my questions and inquiries in a quick manner. Couldn’t fault the communication. Would definitely contact again for any further questions or if I purchase in the future. Seem to be a very helpful and reliable site . Thank you”

Helpful Report

Posted 3 years ago

Hey there - We're glad to hear that Ruth was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 3 years ago

Helpful Report

Posted 3 years ago

Hey there - We're glad to hear that Ruth was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 3 years ago

“I didn't buy any items from this online store. I thank them for communicating with me. I urge them to introduce new models FITFLOP”

Helpful Report

Posted 3 years ago

Hey there - We're glad to hear that we were able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 3 years ago

“Absolute joke of a company, I waited 13 days and heard nothing. Only after enquiring did they tell me my order had been cancelled as they were out of stock. I could've bought them from anywhere else had they told me sooner. Completely ruined a birthday. I beg you if you are reading this do not order from them. I will make sure everyone I know does the same.”

Helpful Report

Posted 3 years ago

Hi Michael, I'm so sorry to hear that you didn't receive an order confirmation saying that the item you ordered is out of stock. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst

Posted 3 years ago

“Carl, I can simply say that they are: Serious, honest, committed to their clients and have excellent costomer services”

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Posted 3 years ago

Hey Luis- We're glad to hear that Carl was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 3 years ago

“Carl was absolutely fantastic. I asked him to sort out the link of a few goods that did not work. He replied immediately and within 2 minutes. He asked for some more details and as soon as I satisfied his request, he came back within an hour and with all the answers. A very efficient, kind and honest attitude, that guy has and I thanked him from the bottom of my heart.”

Helpful Report

Posted 3 years ago

Hey Athena - We're glad to hear that Carl was able to help you! Thank you for your kind words. This means a lot to us. Thanks for being our customer. Enjoy your day! - Lyst

Posted 3 years ago

“Carl quickly replied & was very helpful.”

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Posted 3 years ago

Hey David - We're glad to hear that Carl was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 3 years ago

“You show many nice product but you let go in other website and they not avaible to ship in Thailan :(”

Helpful Report

Posted 3 years ago

Hi there Henri-Pierre - I’m sorry to see that the item is not available in your location. It may be that you have the Lyst website set to a different country and therefore the item is not available in your location. One of our customer service agents will reached out to you directly to assist you with this issue. Again, we are sorry for any inconvenience this has caused you - Lyst

Posted 3 years ago

“Excellent customer service, I couldn't have expected better.”

Helpful Report

Posted 3 years ago

Hey there - Thanks for the 5-star review! It's nice to hear you're satisfied with our services. We're constantly working to improve our services and provide the best shopping experience for our customers. -Lyst

Posted 3 years ago

Lyst is rated 3.8 based on 1,725 reviews