Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an item on their website for 273$, and the next day I saw 493$ charge in addition to the 273$. I tried to reach the company however no one helped. Just bad company and bad service!!! DON'T USE THIS WEBSITE IT'S A BIG SCAM!”

Helpful Report

Posted 2 years ago

Hi Eliyahu - We are sorry to hear that you were charged higher for your order. A part of our Customer Care has reached out to assist you. Our sincerest apologies for the inconvenience this has caused. Best, Lyst

Posted 2 years ago

“Great service and quick. Although I didn’t get what I was looking for I can’t fault Lyst”

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Posted 2 years ago

Hi there - Thank you for the 5-star review! We're happy to hear that you are satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“Carl has been always big help. Thank you very much.”

Helpful Report

Posted 2 years ago

Hey Natasha - Thank you for the 5-star review! We are so glad to hear that Carl was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“Hace 5 dia pedi mi orden y no lo es resibido y no hay un numero para llamar”

Helpful Report

Posted 2 years ago

Hi Candida, I am sorry to hear that you haven't received your order yet. A member of our Customer Care has reached out to help you here. Apologies for the inconvenience here. -Lyst

Posted 2 years ago

“Great customer service thank you Ruth”

Helpful Report

Posted 2 years ago

Hey there - Thank you for the 5-star review! We are happy to hear that Ruth was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“Was correct and fair”

Helpful Report

Posted 2 years ago

Hey here - Thank you for the 5-star review! We are glad to hear that you find Lyst correct and fair. HAve a great day! -Lyst

Posted 2 years ago

“Because I cancelled the order and I didn’t receive money”

Helpful Report

Posted 2 years ago

Hey - thanks for your review & we are sorry to hear that you haven't received the refund for your order. A member of our customer care team has reached out & kindly send a response so we can further assist you with this. - Lyst

Posted 2 years ago

“I never received my order that was placed in September”

Helpful Report

Posted 2 years ago

Hey Janice, Thanks for your feedback. we're sorry to hear that you haven't received your order from the retailer. A member of our customer care team has reached out to further assist with this. Again, our apologies for the inconvenience - Lyst

Posted 2 years ago

“I bought a coat for my wife thru Lyst and the assistance provided by Ruth was brilliant. Great patience. The product and delivery time were all excellent. First class service. Thanks, G.Hegarty”

Helpful Report

Posted 2 years ago

Hey there - Thanks for your feedback. we are glad to hear that Ruth was able to help you with your concern. Customer trust is our priority. Have a fantastic day. Lyst

Posted 2 years ago

“Charged twice”

Helpful Report

Posted 2 years ago

Hey Muhammed - thanks for your review & we are sorry to hear that you were charged twice for your order. A member of our customer care team has reached out & kindly send a response so we can further assist you with this. - Lyst

Posted 2 years ago

“I was very frustrated trying to get a hold of anyone who could tell me where the shirt was that I ordered for my son. I then got a number for LYST and they were very helpful. They gave me a contact number and said they would look into this too.”

Helpful Report

Posted 2 years ago

Hello there- Thank you for the 5-star review! We are glad to hear that our team was able to help you with your issue. Have a great day! -Lyst

Posted 2 years ago

“Thanks for your help Ruth.”

Helpful Report

Posted 2 years ago

Hey there - Thank you for your review! We are glad to hear that Ruth was able to help you with your concern. Have a great day! -Lyst

Posted 2 years ago

“They only had size 6, I’m size 8-8half.”

Helpful Report

Posted 2 years ago

Hi there - I'm sorry to hear that the item you are interested in is not available in your size. A member of our Customer Care has reached out to help you here. Have a great day! -Lyst

Posted 2 years ago

“The customers service and Ruth was excellent in resolving very quickly my refund issue.”

Helpful Report

Posted 2 years ago

Hi Grace - Thank you for the 5-star review! We are glad to hear that Ruth was able to help you with your refund. Have a great day! -Lyst

Posted 2 years ago

“LYst is the best website in the world.”

Helpful Report

Posted 2 years ago

Hey Felix - Thank you for the excellent review! We aim to be the best website and your feedback means a lot to us. Have a wonderful day! -Lyst

Posted 2 years ago

“Hice una compra hace 3 días y hasta el momento no se nada de la compra ,quiCiera saber si es una estafa”

Helpful Report

Posted 2 years ago

Hi Fabian - I'm sorry to hear that you haven't received an update regarding your order yet. A member of our Customer Care has reached out to assist you here. Best, Lyst

Posted 2 years ago

“I been buying from here I never have problems at all I hope cettire will send waybill return the item as Ruth handle the Issue now thank you”

Helpful Report

Posted 2 years ago

Hi there - Thank you for the 5-star review! We are glad to hear that Ruth was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“super perfecto todo!”

Helpful Report

Posted 2 years ago

Hello there - Thank you for the 5-star review! We are glad to hear that you are satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“The customer service team, was incredibly helpful with my "glitch" cleared up challenge within 6 hours of my request.”

Helpful Report

Posted 2 years ago

Hey there - Thank you for the 5-star review! We are so glad to hear that we were able to help you. Have a great day! -Lyst

Posted 2 years ago

“I’m trying to return a item that I bought from one of Lyst “Vitkac.com” and I already send 5 email and Lyst keep sending me emails and saying that Vitkac will contact me with my return details but Vitkac never contact me back and Lyst keep ignoring me. I don’t know how to return my item because Vitakc never send me email with my order number details. It is very sad how Lyst is behaving because I’m a client for years and I never had problem before.”

Helpful Report

Posted 2 years ago

Hello there, I am so sorry for this experience. A member of our Customer Care has been in touch with you now to assist you with this. Again, apologies for the inconvenience this has caused. Best, Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews