Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, nice packaging, quick delivery, nice touch with the hand written note. Additional product information would have been good.”

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Posted 8 years ago

“I love the myriad of items available on Lyst and am always pleased with their prices.”

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Posted 8 years ago

“great!”

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Posted 8 years ago

“I purchased the Eddie Borgo thin safety chain choker, rose gold. And received the item quickly. Also, the Lyst customer service is great. Someone was able to answer my question immediately. Highly recommended!”

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Posted 8 years ago

“Shoes came within a week perfect quality !”

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Posted 8 years ago

“Good seller”

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Posted 8 years ago

“excellent”

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Posted 8 years ago

“I placed an order and the next day you canceled the order. So yes I was very unhappy.”

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Posted 8 years ago

Hi Robert, Thank you for your comments. I am so sorry to hear that your order could not be processed by the retailer and apologise for the inconvenience. We do work hard to ensure all orders will be successful and appreciate your disappointment that the retailer was unable to fulfil your order on this occasion. If you have any further questions please do not hesitate to contact our customer care team on customercare@lyst.com. Best Wishes, Charlotte

Posted 8 years ago

“Brilliant service! I used the myklarna payment method and it is wonderful! Thank you Lyst!”

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Posted 8 years ago

“Really quick and easy order processing system and emails were received to keep me fully up to date with the progress of my order. Would definitely buy from here again, and in fact, I've added the website to my favourites!”

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Posted 8 years ago

“The item I purchased wasn't in stock, and I had an email saying I had been refunded with no explanation. I then received another email saying I had paid. When I emailed them I was told to contact the company direct. It was a very confusing process which resulted in me not getting my item.”

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Posted 8 years ago

Hi Rachel, I am so sorry to hear that the retailer was unable to fulfil your order on this occasion. I want to assure you that your refund has been processed, and I apologise for any inconvenience caused. I see that you are already in communication with a Customer Care agent, who will be reaching out to you directly to ensure that the proper care and attention is given to your inquiry. Best wishes, Charlotte

Posted 8 years ago

“Customer Cervices were exceptional would not hesitate to shop again on Lyst”

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Posted 8 years ago

“Had the new balance trainers I was looking for for ages in my size and half price. Added to favourite list now.”

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Posted 8 years ago

“The mobile site is inconvenient: I cannot delete items from lysts and, most importantly, I CANNOT "SORT" products (by newest/price) after I do a "search"”

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Posted 8 years ago

Hi Olga, Thank you for your feedback. I am sorry to hear that you are not entirely satisfied with your recent shopping experience on Lyst's mobile site. I see that you are already in communication with a Customer Care agent, who will be reaching out to you directly to ensure that the proper care and attention is given to your inquiry. Kind Regards, Charlotte

Posted 8 years ago

“Fantastic service from ordering to delivery.”

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Posted 8 years ago

“Very good service and very please with my product I purchase from Lyst..”

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Posted 8 years ago

“My order was for 1-3 days delivery and it's been 8 days and my item has still not been delivered. I will not be using Lyst again!”

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Posted 8 years ago

Hello Steven, Thank you for your feedback. I am very sorry to hear of the delay with your order, and want to assure you that this matter is being investigated with the retailer in question. I have now reached out to you directly with further information, and apologise for the obvious inconvenience. Best wishes, Charlotte

Posted 8 years ago

“quick delivery, everything is very well explained and quality stuff”

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Posted 8 years ago

“Purchased item on website and payment made but was informed a week later the item was out of stock!!”

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Posted 8 years ago

Hi Lewis. Thanks for your comments. I am so sorry to hear that your order could not be processed by the retailer and apologise for the inconvenience. I have now reached out to you directly in order to provide a resolution. Best Wishes, Charlotte

Posted 8 years ago

“Efficent quick service”

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Posted 8 years ago

Lyst is rated 3.8 based on 1,725 reviews