Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping charges were outrageous! $49.00 for Dr. Marten boots! Found them for free shipping. Received an email from lister but it was in Spanish. I couldn’t understand any of it.”

Helpful Report

Posted 2 years ago

Hello there, we're very sorry to hear that you got issues with the shipping charge as well as with the retailer. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“really poor service, ordered a pair of shoes, then received email next day to inform me order had failed, and price had increased by £120, no fault of Lyst of course, it was the supplier! Lyst suggested I reordered as shoe's were still available, just at new price, - As you can imagine, won't be using Lyst again, going to go direct to supplier.”

Helpful Report

Posted 2 years ago

Hey Brendan, thanks for your review. we are sorry to hear that your order has failed due to a price discrepancy. A member of our customer care team has reached out on this matter. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“Luis has been amazing with helping me track my order! Great customer service. Thank you 🙏🏻”

Helpful Report

Posted 2 years ago

Hey there, thanks for the amazing review for Luis! We're so glad to hear that he was able to help you track your order. Have a great day!

Posted 2 years ago

“When are you going to check my order?”

Helpful Report

Posted 2 years ago

“The shipping charge was $50 for a pair of Dr. Marten boots. I found another site with free shipping. The seller sent me an email in Spanish which I could not understand.”

Helpful Report

Posted 2 years ago

“He never gave me a update. I had to find out another way.”

Helpful Report

Posted 2 years ago

Hey Kevin, we're sorry to hear that you weren't able to find the right size for you and that you need to figure it out on your end. We value your feedback as we work to continuously enhance and improve features and other options including extended sizes on Lyst in order to offer the best service. - Lyst

Posted 2 years ago

“They were able to provide great resolution for my order.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the 5-star review! We're so glad to hear that the concern was resolved. Have a lovely day!

Posted 2 years ago

“It’s rubbish I order a t shirt the t shirt wasn’t good so I just wanted return it but they didn’t accept my return”

Helpful Report

Posted 2 years ago

Hello Mo, we're very sorry to hear that you got issues returning your order. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

Hi there - thanks for the 5-star review! We're really glad to hear that you were happy with the service we provided. Have a great day! - Lyst

Posted 2 years ago

“Cettine finally got back with me and has picked up the purse . Hopefully they will give me credit but they take a lot of deductions to do that . I wouldn’t order anything from Cettine. Purse looks fake and website it directs you to to verify doesn’t exist”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we're sorry to hear about your experience with Cettire, rest assured that we have taken note of your feedback and will pass it on to the relevant team for their information. If you need further assistance, please feel free to contact us again. Have a great day - Lyst

Posted 2 years ago

“Very helpful customer service. Many many thanks !!!”

Helpful Report

Posted 2 years ago

Hey there - thanks for the 5-star review! We're really glad to hear that you were happy with the service we provided. Have a great day!

Posted 2 years ago

“I am very happy and satisfied with your costumer service.This was my first purchase with you and the way you handled,it was really great. You guys won my heart I will be buying from this website for sure. 🥰”

Helpful Report

Posted 2 years ago

Hey Lala, thanks for the wonderful review! We're so glad to hear that you were happy with our service. We can't wait to welcome you back soon!

Posted 2 years ago

“The best muito bomoreço”

Helpful Report

Posted 2 years ago

Hey there, thanks for the 5-star review! We hope you're enjoying Lyst. Have a great day!

Posted 2 years ago

“never let's me down the around”

Helpful Report

Posted 2 years ago

Hey there, thanks for your 5-star review. We're glad we're able to provide you with great customer service! We can't wait to welcome you back real soon! Have a lovely day - Lyst

Posted 2 years ago

“I saw that Lyst sold the dress I was looking for, I had ordered it from another company who let me down twice, so I was skeptical about ever getting the dress for an event, sure enough the dress came in about a week, and it fitted perfectly, was thrilled, and it was in time for the event. I will use Lyst again ..”

Helpful Report

Posted 2 years ago

Hello there, thank you for the wonderful feedback! We're glad to know you're enjoying our services. Thanks for the 5-star review! Have a lovely day - Lyst

Posted 2 years ago

“Tahnk you for the support. İt was quick return to my queetion . İ m glad. Have nice day.”

Helpful Report

Posted 2 years ago

Hey there, thanks for your 5-star review. We're glad we're able to provide you with great customer service! We can't wait to welcome you back real soon! Have a lovely day - Lyst

Posted 2 years ago

“Great customer service! Thank you!”

Helpful Report

Posted 2 years ago

Hey there, thanks for your 5-star review. we're glad we're able to provide you with great customer service! we can't wait to welcome you back real soon! Have a lovely day - Lyst

Posted 2 years ago

“They answered my questions in a timely manner. They were very thorough. Why can’t all businesses be as helpful & customer friendly as the Lyst.”

Helpful Report

Posted 2 years ago

Hey Amy, thanks for your 5-star review and for your kind words! I'll pass on your feedback to the team. Glad we're able to assist you here! Have a wonderful day - Lyst

Posted 2 years ago

“Lyst was fast with their feedback and help. Very happy with this!:)”

Helpful Report

Posted 2 years ago

Hey Pen, thanks for your wonderful review. we are glad we're able to assist you with your order. Hope to see you browsing our website/App real soon. Have a lovely day - Lyst

Posted 2 years ago

“No delivery despite ordering same thing twice. Let down by ups”

Helpful Report

Posted 2 years ago

We're very sorry to hear that you got issues with your order. Our aim is to provide the best shopping experience for our customers, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews