Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the items are exceptional. The price - unbeatable. The shipping and delivery - fast and not furious! Will certainly order from Lyst again!”

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Posted 8 years ago

“The shirts i ordered were too small .And it took longer than usual to receive my order”

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Posted 8 years ago

Hi Frederick, I hope you are well! I can confirm that standard shipping with this particular retailer takes 5 - 8 working days, however, I am pleased to confirm that in this instance your order arrived with you after 2 working days. I'm sorry to hear that your order was not suitable, you can easily return your items to the retailer, and I have emailed you directly with all the information you need to do this. I hope this helps! Best Wishes, Charlotte

Posted 8 years ago

“Love your site. Exciting designers, easy navigation on the site and detailed descriptions of the product, fit, etc. First purchase and so far so good! Thank you”

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Posted 8 years ago

“I ordered a black top. An alternate color arrived which I did not want at all.”

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Posted 8 years ago

Hi Elizabeth, I'm so sorry to hear of your disappointment. Please accept my sincere apologies for this error. We have now contacted you by email regarding this matter and we look forward to hearing from you. Have a great day! Charlotte

Posted 8 years ago

“Found a jacket that Ive been looking for forever and I went to lyst and they found it for me! Quick easy and now I'm addicted!”

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Posted 8 years ago

“Website clean and easy to maneuver. The product I want to purchase is always available. Can' t speak about customer service, because I've never neede to contact them, so that says something about their service upfront. Thanks Lyst!”

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Posted 8 years ago

“I enjoyed my experience with Lyst. I would definitely shop here again and recommend to friends!”

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Posted 8 years ago

“I really like this site because of the huge selection that I can choose from. I would like the product pictures would have more angles from the main page.”

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Posted 8 years ago

“I just want to say thank you. Great job!!!!!!!!!!!!”

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Posted 8 years ago

“Very nice shopping experience, I suggest you define the SIZE better for differant countries !! Best Regards Eric”

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Posted 8 years ago

“I'm having a very hard time trying to return a pair of shoes.”

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Posted 8 years ago

Hi Jackie, Thank you for your comments. As all returns and exchanges are handled directly by the retailers, we always provide a link to their returns policy on the product page where you will find the relevant information. Please accept my sincere apologies for any confusion. We have now contacted you by email regarding this matter and we look forward to hearing from you. Best wishes, Charlotte

Posted 8 years ago

“I ordered on 3/11 and my product still hasn't gotten here and is now quoted via UPS that it won't be here until 3/24. This is awful. I won't do this again as NOWHERE takes this long.”

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Posted 8 years ago

Hi Jenna, Thank you for your feedback and your recent order with us. I'm sorry to hear that you have not yet received your item, and want to assure you that this is now being investigated with the retailer who shipped it. I have also reached out to you via email to provide you with an update, and look forward to hearing from you! Best wishes, and have a lovely weekend. Charlotte

Posted 8 years ago

“I've searched for an email to have some info on how to return my item, make contacting your site a bit easier w/ info regarding my recent purchase.”

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Posted 8 years ago

Hi Tiffany, I'm so sorry to hear of your disappointment. As all returns and exchanges are handled directly by the retailers, we always provide a link to their returns policy on the product page where you will find the relevant information. Please accept my sincere apologies for any confusion. We have now contacted you by email regarding this matter and we look forward to hearing from you. Have a great day! Best wishes, Charlotte

Posted 8 years ago

“I think Lyst is best online company ever”

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Posted 8 years ago

“Awesome!!!”

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Posted 8 years ago

“Love you guys and you are great! Only reason I give you a good star instead of a very good star is the fact that some items are non returnable and non refundable! Buying on the internet is too difficult as is to be stuck with an item that doesn't fit right Even if the item is on sale, because it is an untried item one should have some sort of a recourse!”

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Posted 8 years ago

“After finding the shirt I was looking for, I received the item in quick time and the shirt is great.”

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Posted 8 years ago

“My First experience, very fast and without problems.”

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Posted 8 years ago

“I was very pleased to find that the scarf/stole is exactly the right shade I need and that the quality is excellent. I needed something more luxurious and soft than an ordinary scarf for a wedding. Communication regarding delivery very good.”

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Posted 8 years ago

“no opinion withuout receiving my orders. thanks”

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Posted 8 years ago

Lyst is rated 3.8 based on 1,725 reviews