Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lot’s of positive reply texts to my query & question but no closure to date.”

Helpful Report

Posted 2 years ago

Hey there, sorry to hear that your query hasn't been resolved yet. A member of our Customer Care has been in touch to help you here. Have a great day!

Posted 2 years ago

“Very good and helpful customer service. You done your best to help, however I am still awaiting my refund from Roman Originals.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the excellent review. We're glad to hear that we're able to help you here. Have a great day! -Lyst

Posted 2 years ago

“I made an iquiry & did not receive a direct specific response to muy inquiry.”

Helpful Report

Posted 2 years ago

Hey Cheryl, sorry to hear that you had a disappointing experience with Lyst. To assist you with this issue kindly reach out to us at customercare@lyst.com. Again apologies for any inconvenience caused. Have a great day!

Posted 2 years ago

“Ruth is an asset to your customer services team. She dealt with my issue effectively and efficiently. Her communication’s were very polite and prompt and saw the issue till the end result was achieved. Leaving a very satisfied customer. Thank very much Ruth.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the excellent review. We're glad to hear that Ruth was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“Very cheating when you took £60 for poster you you didn’t send it to me, end when I asked where is my order she replied “ what “ I need my money back ASAP”

Helpful Report

Posted 2 years ago

Hi there, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“J'ai trouvé intéressant la rapidité de votre réponse, même s'il n'y a pas eu de solution pour moi.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review. We're happy to hear that you were satisfied with our service. Have a great day!

Posted 2 years ago

“The Wide Selection is a definite Plus and Your Customer Service personnel are Phenomenal.”

Helpful Report

Posted 2 years ago

Hey Darrell, thanks for the review! We're glad to hear that you're happy with Lyst. Happy shopping!

Posted 2 years ago

“Wonderful! Carl was quite efficient and fast response going back in forth through emailing.”

Helpful Report

Posted 2 years ago

Hey Bradley! Thank you for your Awesome review! We're glad to know that Carl was able to provide a great customer service! Can't wait to welcome you back soon! Happy shopping!

Posted 2 years ago

“I got nowhere. Cheryl Leonard”

Helpful Report

Posted 2 years ago

“Customer service”

Helpful Report

Posted 2 years ago

Hey Shasta, thanks for your review. We're so happy you were pleased with our customer service. Our team are focused on delivering the best experience. Have a great day!

Posted 2 years ago

“I RETURNED THE ORDER SOME HOW THEY NEVER RECIEVED IT LAST MONTH😡…. BECAREFUL”

Helpful Report

Posted 2 years ago

Hi Camille, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“Nice goods and”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review. We're glad to hear that you're happy with our service. Have a great day! -Lyst

Posted 2 years ago

“I was receiving emails on items I have not wanted for years and I was unable to change my preferences. It we easier to inscribe. Susan”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review. We're glad to hear that you're happy with our service. Have a great day! -Lyst

Posted 2 years ago

“I asked for emails to STOP They are still arriving”

Helpful Report

Posted 2 years ago

Hi there, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“did not answer my inquiry”

Helpful Report

Posted 2 years ago

Hi there - apologies for the inconvenience this has caused you. A part of our Customer Care has been in touch to help you with this. Have a great day.

Posted 2 years ago

“Service is bad, returns policy is difficult and complicated. Contact details are vauge”

Helpful Report

Posted 2 years ago

Hi Rashid, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“It was really unhelpful and its like a SCAM!.”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. We are really sorry you've had a bad experience. Our customer care team are in contact with you about this. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“I am not allowed to buy anything on Lyst. I don't know why. I have excellent credit. No one at Lyst will talk to me. They act like they have. They have not. Lyst has incredibly bad customer service. There is no reason to shop with Lyst. Cheryl Leonard”

Helpful Report

Posted 2 years ago

Hey Cheryl, thanks for your review. we are sorry to hear that you've experienced an issue whilst shopping at Lyst. A member of our customer care team has been in contact with you about this. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“It was a super disappointing experience to be thrilled over a product in Lyst and plan to purchase it after I finally find a great match to what I was looking and then to realize it’s not really exiting.. and the support just sent a new link which didn’t work as well.. and do then just disappeared..”

Helpful Report

Posted 2 years ago

Hi Miri, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“What's advertised is always wrong and more expensive when going to look at products”

Helpful Report

Posted 2 years ago

Hello there - Sorry to hear that you encountered this with Lyst. As All items are stocked by retailers around the world, Lyst updates this stock information throughout the day. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews