Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy quick and efficient.”

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Posted 8 years ago

“Wonderful purchase and would order again.”

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Posted 8 years ago

“I really like my new Clergie Caliente sandals. They are well made and very attractive...high quality leather and thick soles. Comfortable too. Worth the wait for my size.”

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Posted 8 years ago

“This website doesn't help negotiate much, they tell you to go forward your inquiry to whichever store you purchase with. Further, all duty and tax are not observed by neither Lyst or the store you shop with. I'm very disappointed.”

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Posted 8 years ago

“Lyst was great to work with! We'll be back to shop with them again.”

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Posted 8 years ago

“Disappointed that item turned out to be unavailable due to issues related to mailing address, which took a while to figure out.”

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Posted 8 years ago

“Pleasantly surprised! I was VERY hesitant to order based on some reviews of this site. I couldn't find these shoes anywhere else in my size so I nervously ordered. I got an email confirmation immediately and the package arrived just a few days later. Thank you (now i have to decide if I am keeping them - I am not sure they look as good on me as I had hoped).”

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Posted 8 years ago

“I love how many brands I'm exposed to on Lyst. I have an idea of something I like in my head and usually if I couldn't find it on ASOS or another High St brand I just assumed it was either out there and not affordable or that I would never find it. Lyst has changed that and I have found so many incredible brands at a mid-range price point and of such a high quality. I recommend it to all of my friends.”

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Posted 8 years ago

“I like to use Lyst.”

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Posted 8 years ago

“I sent an inquiry regarding this recent order and have not received a response. Perhaps you don't have staff on weekends?”

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Posted 8 years ago

Hi Ernest, Thank you for your feedback and for your recent order with us. I would like to reassure you that we operate on weekends, 2-3 hours on Saturdays and Sundays. I also liked to confirm that your belt is now on its way to you. We have forwarded you a FEDEX track link to your email address to help you follow and get updates on your order. I hope this will help. Please feel free to contact us on customercare@lyst.com if you need any further assistance. Best wishes, Marina

Posted 8 years ago

“The jeans that I wanted were out of stock everywhere and Lyst happened to have them - awesome! Quick shipping and lower price !”

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Posted 8 years ago

“I looked all season for the perfect coat. When I found it, it was the least expensive at Lyst and the shipping was free. I now have the perfect coat and I got it hassle free from Lyst.”

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Posted 8 years ago

“Just needs more sales”

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Posted 8 years ago

“Easy process, got my product quickly.”

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Posted 8 years ago

“Good service. Filters could work better: wish I could pick a designer, and then apply the 'on sale only' to that specific selection. I also wish I could refine by size: this would save me a lot of disappointment. On the up side, delivery is quick and drama free, and it's easy to return items. The brands listed are much more prestigious than those found on Gilt, but Gilt does a better job at updating their content, keeping their inventory going, and maintaining interest. Still: for me Lyst is the luxe app, while Gilt is the 'diffusion' app. Love the overall design of Lyst (graphic interface and logos) better than Gilt.”

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Posted 8 years ago

“I was very impressed by the fast personalized service.The site is easy to navigate and the item I ordered which was a clutch was just as described and pictured.My order was processed very fast considering the item was mailed from France and they did an excellent job with keeping me updated on the processing of my order from start to finish.I definitely recommend this vendor!.”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Goods received on time. Responded quick to an inquiry I made after I had purchased item. Would definitely use again. Excellent customer service.”

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Posted 8 years ago

“Net - I ordered a BLACK Bally bag. Received an email from Bally thanking me for my order for the FAWN color bag! I immediately contacted Bally, after calling Lyst, both saying, yes, you did order a BLACK Bag. Bally's second call yeilded informaton that no BLACK bags are available-anywhere! Bally's sending me an RMA and refunding my payment. Worst experience I've had in e-Commerce, and I've been an executive in the industry for over twenty years. I could say it better, but the net is, your company needs to get its act together.”

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Posted 8 years ago

“Items are superior to those on other sites and there sizing from European to us are defined great. My one only negative review would be that they need to communicate with there sellers on what is or is not in Stock, I ordered something and the seller contacted me telling me it was not available. Was very disappointed. Other than that a fantastic website. Jess.C”

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Posted 8 years ago

Lyst is rated 3.8 based on 1,725 reviews