Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keep me informed with regular updates & found the boots I spent days check availability on”

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Posted 3 years ago

Hey there - thanks for leaving a review! We're glad you're enjoying our regular updates. Well done on your boots, hope you love them! Lyst

Posted 3 years ago

“Everything it’s there what you looking for”

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Posted 3 years ago

Hey there - thanks for your review! It means a lot to the Lyst team. Have a great day! Lyst

Posted 3 years ago

“I Love The Emails For Sales Many Stores The Items Are Located...”

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Posted 3 years ago

Hey - Thanks for leaving a review! We're glad to hear you're enjoying our email alerts! Happy shopping! Lyst

Posted 3 years ago

“The customer service is excellent and you have a wide range of top class fashion names to choose from under a single platform Kudos”

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Posted 3 years ago

Hey Ayobami - thanks for leaving a review. It was a pleasure to help you, hope to see you back soon. If you have any more questions just please hit us up! Bruno

Posted 3 years ago

“I have bought several items from this site through stores I shop at, and have been given sale prices that I wouldn't have gotten through the sites themselves. Items that were subject to be dis-continued and I've gotten them at extremely lower prices. Delivery is fast, returns and refunds were given right away within days, and just fun to get items that no-one else has, That's a real good benefit to have.”

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Posted 3 years ago

Hey Karla - thanks for leaving a review. We do our best to find the lowest prices and offering a great shopping experience to our customers. We hope to see you enjoying our platform again very soon. Have a fantastic day. Lyst

Posted 3 years ago

“Excellent!”

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Posted 3 years ago

Hey Maria - Thanks for the 5 star review! This mean a lot our team. Happy shopping. Lyst

Posted 3 years ago

“First class viewing platform. Have found many items I wouldn't normally be able to find. First class service. Thank you.”

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Posted 3 years ago

Hey Pat, thanks for leaving a review. It's lovely to hear we're helping you to find your items. Hope to see you soon using our platform. Have a great day. Lyst

Posted 3 years ago

“Cood and easy and defense”

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Posted 3 years ago

Hey there - Thanks for leaving a review. We'd glad to hear you've enjoyed your shopping experience. Lyst

Posted 3 years ago

“I was able to find what I wanted for a good price. These birkenstocks I purchased were not available anywhere but on lyst. They are a Christmas gift and I hope they like them as much as I love mine.”

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Posted 3 years ago

Hey - Thanks for leaving a review! We're glad you're enjoying shopping at Lyst. It just puts a big smile on our faces to hear we helped you to find a lovely Christmas gift. Happy shopping! Lyst

Posted 3 years ago

“Misleading app. On Lyst app everything appears available, but once you click on the item.. the size, the price is not the same as on Lyst app itself. Not highly recommended.”

Helpful Report

Posted 3 years ago

Hey Olya, we're sorry to hear that you've seen a price discrepancy. This isn't an app error as all prices are set directly by the retailer. We apologise if the retailer’s current price has not yet updated on Lyst. Thanks for sharing your feedback as we're always working to improve our services. Best wishes, Lyst

Posted 3 years ago

“I bought a disk chain necklace a few months ago, but did not get it out of the box because it was a gift for my daughters birthday and just wrapped it. Yesterday my daughter opened her gift and when she got it out of the box, she noticed that the chain was half yellow gold color and the rest was a redish color. It looks like a bad quality product! So disappointed!”

Helpful Report

Posted 3 years ago

Hi Corina, I’m sorry to hear that the item hasn’t arrived in perfect condition from the retailer. Can you please contact us on customercare@lyst.com so we can investigate this issue further? Again, apologies for any inconvenience caused. Lyst

Posted 3 years ago

“Look I made 2 orders and they did not send me a confirmation number ...I called Tory Burch coumstmer service...so I lost my money and my order I’m so disappointed in u guys ...so I just lost money really and the things I order ...that’s not right I haven’t received anything but for the most point I’m very unhappy”

Helpful Report

Posted 4 years ago

Hi there, I'm sorry to hear you're having a problem. Can you please email us on customercare@lyst.com with your order number and the email you used to place your order? We sure can investigate this for you. Apologies for any inconvenience encountered. Bruno

Posted 3 years ago

“Very nice and helpful i was looking for boots that has skulls all over he send me a picture of one and was not it i emailed him again and he emails me back saying he could not find them i really appreciate your help. I highly recommend them . Thank you”

Helpful Report

Posted 4 years ago

Thank for you feedback. We really appreciate your kind words. Lyst Customer Care team is glad to hear you're happy with the service we provided. Have a fantastic day! Bruno

Posted 4 years ago

“Helpful & informative customer service. Who goes extra mile!”

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Posted 4 years ago

Thank you so much for your review. We're pleased to hear the customer service our team provided went beyond your expectations. Customer success is our priority. You just put extra smiles on our faces. Have a great weekend. Bruno

Posted 4 years ago

“LYST ARE USE CROOK AND DODGY SUPPLIERS LUST ARE VERY DODGY BE AWARE OF THEM”

Helpful Report

Posted 4 years ago

Hey there - I'm sorry to hear you're not happy with the service we provided. We're constantly working to improve our services and offer the best shopping experience to our customers. Apologies if anything went wrong. Please contact us on customercare@lyst.com, so we can investigate what happened. Lyst

Posted 4 years ago

“Received email with my saint laurent black leather sandals at half off... what a steal! Just received them and they are perfect! Thank you Lyst!”

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Posted 4 years ago

Hey Laura - thanks for leaving a review! We're glad to hear you got your Saint Laurent shoes at half price on Lyst! Have a fantastic day! Bruno

Posted 4 years ago

“Listing has the wrong Moncler beanie in the photo (see attached images). Had to contact seller 3 times to arrange for RMA (still pending), and Lyst kept sending the same automated response when I attempted to email them. I’ve ordered countless items from Farfetch, Italist and Yoox, and none are as unresponsive as Lyst. Definitely do not recommend.”

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Posted 4 years ago

“I ordered a bag yesterday and it was confirmed but you did not send me an email confirming my order and no tracking number”

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Posted 4 years ago

Hi there – thanks for your feedback and for shopping at Lyst. I'm sorry to hear you haven't received a confirmation email yet. I sure can assist you with that. Please contact us on customercare@lyst.com. We’ll be more than happy to help you! Again, apologies for the any inconvenience caused. Bruno

Posted 4 years ago

“this is a terrible site, almost impossible to order, they post things that are out of stock and never seem to come back , 3rd rate retailer with a junk site”

Helpful Report

Posted 4 years ago

Hey Ken, We're sorry to hear that you weren't able to find the item as it was out of stock with the retailer. All products are stocked by retailers around the world. Lyst updates this stock information throughout the day, sometimes there are slight delays in this being updated on Lyst. Please contact us at customercare@lyst.com if you have any specific issues and we will be happy to look into this for you. Bruno

Posted 4 years ago

“Worst site. Does not handle problems”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We're very sorry to hear that your problems have not been handled. We have a very dedicated customer care team always willing to assist our customers with excellence. Can you please contact us on customer-care@lyst.com, so we can investigate it on your behalf? In the meantime please feel free to also reach out about any other enquiries you might have. Looking forward to hearing from you. Best wishes, Bruno

Posted 4 years ago

Lyst is rated 3.8 based on 1,725 reviews