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Lyst Reviews

3.8 Rating 1,725 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
The customer service very fast and very helpful. They respond quickly and don't have to wait for days. Thanks everything,
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Posted 3 years ago
Hey there - Thanks for the 5-star review! We are so glad to hear that you are happy with our service. Happy shopping! - Lyst
Posted 3 years ago
Muy bien todo. El articulo de calidad y al estar de con descuento, mejor de precio;más asequible. Muy amables, atención exquisita, premura en la preparación y envío (con DHL) con todas las indicaciones necesarias. Avisan de la llegada del paquete y muy satisfecha, ya que da gusto abrir un empaque bien preparado, con sensación de limpieza y delicadamente envuelto mi pedido. Yo los recomiendo al 100% Todo ello..pura garantía de próximas compras. Gracias!!
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Posted 3 years ago
Hi Maria - Thank you for the wonderful review! We are so glad to hear that you had an excellent experience with Lyst. Happy shopping! - Lyst
Posted 3 years ago
Excellent customer service!!!
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Posted 3 years ago
Hey there - Thanks for the 5-star review! We are so glad to hear that you are happy with our service. Happy shopping! - Lyst
Posted 3 years ago
Asking for a refund that I’ve Not received
Helpful Report
Posted 3 years ago
Hi there - Apologies if you haven't received your refund yet. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service agents has reached out to you to assist you with your concern. - Lyst
Posted 3 years ago
Não me satisfez totalmente por causa da ausência do idioma português em algumas ferramentas e suporte de atendimento.
Helpful Report
Posted 3 years ago
Hi Thiago - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. Please be assured that we will pass this on to the relevant team. - Lyst
Posted 3 years ago
loved the shoes and the customer service was amazing. john helped me resolve a address problem. he is awesome!!
Helpful Report
Posted 3 years ago
Hi - We're glad to hear that John was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst
Posted 3 years ago
I want my order or ruturn my money
Helpful Report
Posted 3 years ago
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Posted 3 years ago
Excellent help from the customers service specially Miss Ruth Thank you Lyst I’ll pass my future orders with lyst Dyala from Paris
Helpful Report
Posted 3 years ago
Hi Dyala- We're glad to hear that Ruth was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst
Posted 3 years ago
Je suis très Satisfaite par apports aux communications vous êtes génial merci
Helpful Report
Posted 3 years ago
Hey there - Thanks for the 5-star review! We are so glad to hear that you are happy with our service. Happy shopping! - Lyst
Posted 3 years ago
No one will answer my question. DID I ORDER A NARROW SIZE. Of course it has already been shipped! So the answer is moot.
Helpful Report
Posted 3 years ago
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Posted 3 years ago
She was really Interested in my problem however she was responsible with the company.She directed me to her colleque whose name is John was really really good at his job.Also want to thank hım.
Helpful Report
Posted 3 years ago
Hi Munevver - We're glad to hear that John was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst
Posted 3 years ago
Good customer service!
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Posted 3 years ago
Hi Esme - Thanks for the 5-star review! We are so glad to hear that you are happy with our service. Happy shopping! - Lyst
Posted 3 years ago
so i tried to buy some boots but the size and style I wanted weren't in stock. So i tried emailing to see when they would be. The reply i got told me how to filter my selection to pick the size and style I wanted I am at a loss to know how they think I found that they weren't in stock in the size and style I wanted if I hadn't already used the filters.
Helpful Report
Posted 3 years ago
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Posted 3 years ago
Can get no intelligent response from “Ruth” automated stupidity.
Helpful Report
Posted 3 years ago
Hi there - Thanks for your feedback. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has reached out to you to assist you with your concern. - Lyst
Posted 3 years ago
These people have not sent my order. I made a purchase three months Ago and have not got my order still very poor service I’m very unhappy.
Helpful Report
Posted 3 years ago
Hi Bernice - We're sorry to hear that you have not received your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents has contacted you to assist you with your concern. - Lyst
Posted 3 years ago
I have been waiting on my order for three months now and still have not received yet I would like a refund poor service
Helpful Report
Posted 3 years ago
Hi Bernice - Thanks for your review. We're sorry to hear that you have not received your order from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents will be contacting you to assist you with your concern. - Lyst
Posted 3 years ago
Yes I'm very happy
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Posted 3 years ago
Hi Gilbert - Thanks for the 5-star review! We are so glad to hear that you are happy with our service. Happy shopping! - Lyst
Posted 3 years ago
I order pair of sneakers and got the wrong size and have bo idea how to return and the sneakers cost 400 dollars it's a shame nobody have money to spend like that for nothing
Helpful Report
Posted 3 years ago
Hi there - Thanks for your review. We're sorry to hear that you've received the wrong size from the retailer. Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of customer service agents will be assisting with your return request. - Lyst
Posted 3 years ago
Good afternoon, I got today trainers unfortunately they came absolutely in different model. I ordered black with white letters but it arrives with red colour and different model. I am attached 2 photos which I order and the second one what I’ve got. Please send me trainers which I ordered
Helpful Report
Posted 3 years ago
Hey there - thanks for your review. We're sorry to hear that you've received the wrong item from the retailer. One of customer care agents has escalated this issue to the retailer. Rest assured that we have made this a priority. Again, our apologies for the inconvenience - Lyst
Posted 3 years ago
I didn’t use it
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Posted 3 years ago
Hi, Apologies if anything went wrong this time. We're constantly working to improve our services and provide the best shopping experience for our customers. One of our customer service representatives has contacted you to assist you with this. - Lyst
Posted 3 years ago
Lyst is rated 3.8 based on 1,725 reviews