Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes I feel cheated!! I ordered a complete cotton suit & got the COD paid in full & when opened the packet, just a 3rd grade rayon kurti that too not of my size. How easy it was for such a branded company to play around with your Good will.”

Helpful Report

Posted 3 years ago

Hi Shweta - We're sorry to hear you received a different size for the item you just purchased. We will be more than happy to help you with this. One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 3 years ago

“I have given you 5 stars even you haven’t deleted my account yet, not sure why it is so difficult for you to delete an account? Wondering...”

Helpful Report

Posted 3 years ago

Hey there - thank you for your review. I am sorry to hear about the delay in your account deletion request. Upon checking, your request is already in process & your account will be totally deleted and so all your data with Lyst too within 30 days of your request. Please note that this time frame is established by GDPR. I hope this information helps. - Lyst

Posted 3 years ago

“Hi, I was very happy with the costumer service. I was helped by a lady called Ruth, she was replying to my enquiries quickly and patiently for few days in the row. She was contacting a retailer for me. I needed a shoe insole size in cm and she asked for it to be done for me and provided me with an information promptly. She was very friendly and officiant at the same time. I was very pleased.”

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Posted 3 years ago

Hi Anna - Thank you for the wonderful review! We are so glad to hear that Ruth was able to help you. Happy shopping! - Lyst

Posted 3 years ago

“great customer service John was so help full”

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Posted 3 years ago

Hey there- Thank you for 5-star rating! We are so glad to hear that John was able to help you. Happy shopping! - Lyst

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

Hey Parvez - Thank you for the positive review! We are so glad to hear that we were able to help you. Happy shopping! - Lyst

Posted 3 years ago

“Thank you.”

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Posted 3 years ago

Hi there Kelvin - Thanks for the 5-star review! You're very welcome, we're always happy to help! - Lyst.

Posted 3 years ago

“Great follow up!”

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Posted 3 years ago

Hey there - Thanks for the 5-star review! We are so glad to hear that you are happy with our service. Happy shopping! - Lyst

Posted 3 years ago

“The worst check out ever. I shop on line all the time. Thus us so bad I try the the way customer service told me to do and nothing works.Last a new customer.”

Helpful Report

Posted 3 years ago

Hey Victor - thanks for your feedback. I am very sorry to hear about the issue you've encountered while checking out. One of our customer care agent has contacted you to further assist you with your concern. - Lyst

Posted 3 years ago

“Very good customer service. Carl was very helpful.”

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Posted 3 years ago

Hey Catherine- We're glad to hear that Carl was able to help you! Thanks for your kind words. This means a lot to us. Thank you for being our customer. Enjoy your day! -Lyst

Posted 3 years ago

“Der Kundendienst ist sehr schnell freundlich und hilfsbereit”

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Posted 3 years ago

Hey there - Thank you for 5-star rating! We are so glad to hear that we were able to help you. Happy shopping! - Lyst

Posted 3 years ago

“Thank you for to help me get Karl lagerfeld 24 inch case”

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Posted 3 years ago

Hi Lucille - thanks for the 5-star review! We are glad to hear that we were able to help you. Happy shopping! -Lyst

Posted 3 years ago

“where is my refund pls?”

Helpful Report

Posted 3 years ago

Hi Josephine, we are so sorry to hear that you haven't received your refund yet. A member of our Customer Care Team has contacted you directly to resolve the issue. We apologise for the inconvenience this has caused you. -Lyst

Posted 3 years ago

“You made me happy because even though the item is out of stock, you may get it back! Thank you for your follow-up, Beverly Hipkins”

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Posted 3 years ago

Hey- Thanks for the 5-star review! We are so glad to hear that we were able to provide you with a great service and the item you are looking for. Happy shopping! - Lyst

Posted 3 years ago

“They advertise some shoes at a price that is not real, the ad is still online after five days of notifying the customer service, which tells me that they cannot be responsible for the advertised prices, but I imagine that they are responsible for verifying that the ads are real. The website should be responsible for what is advertised on it.”

Helpful Report

Posted 3 years ago

Hi Pablo, I am so sorry to hear you've seen a price discrepancy on Lyst's ad. A part of our Customer Care Team has been in touch with you to resolve this matter. Apologies for the inconvenience this has caused you. -Lyst

Posted 3 years ago

“The customer service was very helpful, quick, kind and solution oriented! Especially Ruth, I’m very grateful to her ! I’m amazed by her problem solving qualities and by her quickness! Thank you again🙏”

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Posted 3 years ago

Hi Zeynep - Thank you for 5-star rating! We are so glad to hear that we were able to help you. Happy shopping! - Lyst

Posted 3 years ago

“Customer service is quick to reply and to provide assistance. My purchases from Farfetch and Jomashop were shipped quickly and items arrived in excellent condition. LYST has been a great app to use in searching for luxury items.”

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Posted 3 years ago

Hey there - Thank you for the wonderful review! We are so glad to hear that we were able to help you. We hope you loved your purchases! - Lyst

Posted 3 years ago

“I’m easily pleased!😝”

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Posted 3 years ago

Hey Graham- Thanks for leaving a review! Have a great day, Lyst

Posted 3 years ago

“Originally I subscribed to this website because there was a certain style of Timberland Euro Sprint hiker boots I was looking for. I guess Timberland is no longer manufacturing it because wasn't able to find them, but LYST has a huge listing of other options for consideration.”

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Posted 3 years ago

Hey there - Thank you for the positive review! Happy shopping! - Lyst

Posted 3 years ago

“Very happy to deal with Lyst, my purchase was cancelled but as soon as I contacted the customer care team they really sorted it out, my purchase is for my wife's birthday so it was really important for me to solve this issue. Well done lyst.”

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Posted 3 years ago

Hey Imad, thanks for your review. We're glad to hear we were able to solve this issue for you. Hope you wife will love the present. Thanks, Lyst.

Posted 3 years ago

“That person always cares about my problems in detail from the smallest things and is very friendly”

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Posted 3 years ago

Hey NhAn- Thank you for the positive review! We are so glad to hear that we were able to help you. Happy shopping! - Lyst

Posted 3 years ago

Lyst is rated 3.8 based on 1,725 reviews