Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my experience with customer service was satisfactory. Great service”

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Posted 3 years ago

Hi there - Thanks for the wonderful review! We are so glad to hear that you are satisfied with our service. Happy shopping! -Lyst

Posted 3 years ago

“TERRIBLE……DO YOURSELF A FAVOUR STAY AWAWY. ADDITIONAL COSTS……DELIVERED TO WRONG ADDRESS….SECONDS SENT OUT…..CUSTOMER SERVICE NOT INTERESTED”

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Posted 3 years ago

Hi Aaron, Thank you for your review. We are sorry about what happened to your order. A member of our team has been in contact and we're looking into resolving this issue. Our sincerest apologies for the inconvenience - Lyst

Posted 3 years ago

“Very satisfied.”

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Posted 3 years ago

Hey there Atiya - thanks for the 5-star review! We are happy to hear that you are satisfied with our service. Have a great day! -Lyst

Posted 3 years ago

“Very fast and fine service”

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Posted 3 years ago

Hi there - Thanks for the positive review! We are happy to hear that you are satisfied with our service. Happy shopping! -Lyst

Posted 3 years ago

“I spoke to a gentleman named Carl who was just lovely. He understood my issue and moved fast to put it right. Carl needs a wage rise I think. Top notch”

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Posted 3 years ago

Hey Jeanette, Thanks for the 5-star review! We are happy to hear that Carl was able to help you with your order issue. Have a great day! -Lyst

Posted 3 years ago

“Carl has been most helpful and patient and polite - very professional”

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Posted 3 years ago

Hi - Thank you for your kind words! We are glad to hear that Carl was able to help you. Customer trust is our priority. Have a fantastic day! -Lyst

Posted 3 years ago

“John took care of finding when I will get my purchase so I am very pleased with there service.”

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Posted 3 years ago

Hey Mary Ann - Thank you for your kind words! We are glad to hear that John was able to help you. Customer trust is our priority. Have a fantastic day! - Lyst

Posted 3 years ago

“WARNING TO CUSTOMERS: DO NOT PURCHASE ANYTHING FROM LYST.COM THEY SELL COUNTERFEIT AND DEFECTIVE ITEMS. ALSO, YOU WILL NEVER GET YOUR MONEY BACK!!!”

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Posted 3 years ago

Hi Michelle - We're sorry to hear that you received counterfeit and defective items. We will be more than happy to help you with this. One of our customer service agents has reached out to you to assist you with your concern. - Lyst

Posted 3 years ago

“Good customer service. Quick and efficient.”

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Posted 3 years ago

Hey there - thanks for the 5-star review! We are happy to hear that you are satisfied with our service. Have a great day! -Lyst

Posted 3 years ago

“excellent customer service, prompt response & great feedback”

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Posted 3 years ago

Hi there, thanks for the 5-star review! We are happy to hear that we were able to help you. Have a great day! -Lyst

Posted 3 years ago

“Youre Quick help”

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Posted 3 years ago

Hey Marianne - thanks for the 5-star review! We are happy to hear that you are satisfied with our service. Have a great day! -Lyst

Posted 3 years ago

“Prompt reply”

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Posted 3 years ago

Hi there, thanks for the 5-star review! We are happy to hear that we were able to help you. Have a great day! -Lyst

Posted 3 years ago

“Exceptional customer service! Ruth from customer service was helping me with the return every step of the way, always responding very promptly and kindly. Very happy as got my two pair of shoes half price. I decided to return one pair and the return was free!”

Helpful Report

Posted 3 years ago

Hi Anna - Thank you for your kind words! We are glad to hear that Ruth was able to help you. Customer trust is our priority. Have a fantastic day! -Lyst

Posted 3 years ago

“I turned to you it turns out that by mistake I made an order for River Iceland sneakers I do not know how I came to you I wrote that I made an order and even paid by credit card And the website said the payment was complete And I saw in the credit account that the money went down But they did not send me an email or a tracking number And I do not know what happened to the invitation Dear Carl, helped me a lot and tried to figure out what exactly happened Made inquiries and finally figured out where I ordered from and even sent me a link Who should I be in touch with? Amazing to me even though I am not considered a customer and I did not buy anything from you You have given me such a service I wish everyone was as professional and even nice as Carl He really is a treasure to be cherished Bilha Elias Israelנןךיש”

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Posted 3 years ago

Hi Bilha - Thanks for your wonderful review! We are delighted to hear that Carl was able to help you. Customer trust is our priority. Have a fantastic day! -Lyst

Posted 3 years ago

“Everything was ok”

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Posted 3 years ago

Hey there - we love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 3 years ago

“answered right away, clearly and to the point, MG”

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Posted 3 years ago

Hey there - we love to hear we were able to help. Customer trust is our priority. Have a fantastic day! -Lyst

Posted 3 years ago

“Very fast response time and very professional to say the least. I was shocked with how quickly they addressed my issue. ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

Hey James - Thanks for your review. We love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Hey there - we love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 3 years ago

“when will my item arrive?”

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Posted 3 years ago

Hey Leopoldo, thanks for your review and sorry to hear your order hasn't been delivered yet. A member of our Customer Care team will get in touch with you to assist you with this. Thanks, Lyst.

Posted 3 years ago

“Nice customer service. Thank you.”

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Posted 3 years ago

Hey there - thank you for the positive review! We are so glad to hear that you are happy with the service we provided. Have a great day! -Lyst

Posted 3 years ago

Lyst is rated 3.8 based on 1,725 reviews