Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lyst found the item I couldn’t find anywhere,in my size and on sale!”

Helpful Report

Posted 3 years ago

Hi there, thanks for your review, we're happy to hear you're satisfied with our services. Have a great day. Lyst

Posted 3 years ago

“I was notified of my out of stock item quickly. I now can give my child her favorite Christmas gift - and she's sure that it can't happen!”

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Posted 3 years ago

Hey - That's so nice to hear. We're glad to know that we helped you to find the Christmas present to your child. Thanks for the 5 star review! Lyst

Posted 3 years ago

“Placed an order for a Dooney and Bourke bag and everything went fine. The next day I received an email saying there was a "technical error" and I wasn't charged. There was no customer service number to call to rectify the situation. By the time I got an email response to my online question, the bag was gone. They need a faster way to let customers know how to fix something that went wrong. Also they need to explain what the error is, "technical error" can mean anything.”

Helpful Report

Posted 3 years ago

Hey Barbara - Thanks for your review and sorry to hear you missed your bag. We experienced an unusual high volume of emails due to the Black Friday period, but we tried to get back to our customers' enquiry as soon as possible. Apologies if our email response were delayed, however we can assure you that we take great care with each and every enquiry to provide the best service possible. Be assured we'll pass on your feedback to the relevant teams. Thanks for understanding and please email us on customercare@lyst.com for any question. Have a great day, Lyst.

Posted 3 years ago

“They answered my question in a couple of hours.Great service.”

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Posted 3 years ago

Hey Etienne - thanks for your review, we're happy to hear you're satisfied with our customer service. Have a great day. Lyst

Posted 3 years ago

“I m actually buying from Farfetch & Mytheresa , Lyst just reminds on some products I would like to buy and probably back on stock or like small discount, therefore Im satisfied. Problem is for sending reminder of descount for articles in sizes which suits almost noone.”

Helpful Report

Posted 3 years ago

Hey Anessa - thanks for leaving a review! We're glad you're enjoying the Lyst. Happy shopping! Lyst

Posted 3 years ago

“I purchased a scarf with the new reward of 10% off. Lyst were speedy and I received my 10% off with no trouble at all. Thank you”

Helpful Report

Posted 3 years ago

Hey - We're glad to know you're enjoying our services and our financial rewards for customer who download Lyst app. Thanks for the 5 star review! Lyst

Posted 3 years ago

“I love Lyst. I really do. I just wish they filtered clothes to my size”

Helpful Report

Posted 3 years ago

Hey - thanks for your kind words. This means a lot to us. We hear you and we're working on the filter size option. Watch this space! Enjoy your day! Lyst

Posted 3 years ago

“I am very happy with Lyst. The only thing is that when I get an email about something it redirect to the website. The price is always different. Lyst is always cheaper then the website of the product.”

Helpful Report

Posted 3 years ago

Hi there – Thanks for your feedback. When you click on an item on Lyst you will either be able to add the item to bag, or you will be directed to the retailer's website to complete your purchase. If you are able to add the item to your bag on Lyst, you can check out by clicking the basket icon and then the checkout securely button. Simply enter your payment details and follow the instructions to make your purchase. If you are redirected to the retailer's website, simply follow their onsite instructions to pay for your order. If you need any further help, feel free to contact us on customer-care@lyst.com. We’ll be more than happy to help you! Lyst

Posted 3 years ago

“I like that i receive notifications every time an item has a good price.”

Helpful Report

Posted 3 years ago

Hey Iona - thanks for your review, we're happy to hear you're satisfied with our services. Have a great day. Lyst

Posted 3 years ago

“Asked Customer services about size S/P.. I said I didn't want to buy it for XMAS and then find it doesn't fit ( S/P means is small / Petite.) .. its a mans parka .??? ....why put size S/P when NO MEASUREMENT in cms or inches ARE GIVEN”

Helpful Report

Posted 3 years ago

We're very sorry to hear that. Our aim is to provide the best shopping experience for our customers. Apologies if anything went wrong this time. Please email us on customercare@lyst.com for any question you have, we're always listening! Lyst

Posted 3 years ago

“Fast delivery. Great Price. Loads to choose from.”

Helpful Report

Posted 3 years ago

Hey - we love to hear we were able to help offering you great prices. Have a fantastic day. Lyst

Posted 3 years ago

“Some of the time, products are not available in your partners”

Helpful Report

Posted 3 years ago

Hey Valerie, thanks for the review, we're sorry to hear that you weren't able to find the item as it was out of stock with the retailer. All products are stocked by retailers around the world. Lyst updates this stock information throughout the day.Please contact us at customercare@lyst.com if you have any specific issues and we will be happy to look into this for you. Lyst

Posted 3 years ago

“Very poor no phone numbers to contact I had to call my bank to get refund as the trusted retailer was closed with no updates”

Helpful Report

Posted 3 years ago

“reasonable prices and so much percentage of a lot of items”

Helpful Report

Posted 3 years ago

Hey Mick - Thanks for leaving a review! We're glad you're enjoying the Lyst app. Happy shopping! Lyst

Posted 3 years ago

“Easy to keep track of pricing!”

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Posted 3 years ago

Hey Kat - thanks for your review, we're happy to hear you're satisfied with our prices. Have a great day. Lyst

Posted 3 years ago

“Easy one stop shopping”

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Posted 3 years ago

Hey Sofia - thanks for your review. This means a lot to us. Enjoy your day! Lyst

Posted 3 years ago

“Easy shopping experience & lots of choices!”

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Posted 3 years ago

Hey Ed - Thanks for leaving a review! We're glad you're enjoying the Lyst choices. Happy shopping! Lyst

Posted 3 years ago

“Nice aggregator, but difficult to stop notifications that I don't want.”

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Posted 3 years ago

Hey JimC- Thanks for leaving a review! We're glad you're enjoying the Lyst app. We're constantly working to improve our services and provide the best shopping experience for our customers. Apologies if anything went wrong. Happy shopping! Lyst

Posted 3 years ago

“quality products at reasonably discounted prices”

Helpful Report

Posted 3 years ago

Hey there - We're glad to know you're enjoying our services and prices. Thanks for the 5 star review! Lyst

Posted 3 years ago

“It’s very organize and hells u find nice designer finds for good prices.”

Helpful Report

Posted 3 years ago

Hey there - we love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 3 years ago

Lyst is rated 3.8 based on 1,725 reviews