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Lyst Reviews

3.8 Rating 1,725 Reviews
68 %
of reviewers recommend Lyst
Read Lyst Reviews
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
Found the perfect wedding shoe in my size!
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Posted 8 years ago
Incredibly fast shipping of my gorgeous dress! Looks just as it did online and I couldn't be happier!
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Posted 8 years ago
Website easy to navigate, package delivered in a timely fashion
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Posted 8 years ago
I urgently needed shoes, paying extra for a quick delivery and you asked me to send extra proof via a photo of my credit card, this didn't seem right, I bought elsewhere.
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Posted 8 years ago
Hi Mariclaire, Thank you for your feedback and your recent order with us. Please be assured that to reduce the risk of fraud, some retailers will request personal and payment details in order to complete your purchase. I'm very sorry to hear that this caused you any concern. If you have any further questions please do not hesitate to contact us on customercare@lyst.com I offer my sincere apologies for any inconvenience. Best Wishes, Charlotte
Posted 8 years ago
Good Service
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Posted 8 years ago
My son love his new jacket will Order again
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Posted 8 years ago
I highly recommend! Very smooth transaction! Quick delivery! 10+
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Posted 8 years ago
Quality product and quick delivery
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Posted 8 years ago
Love it it's easy to shopping
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Posted 8 years ago
Shoes sale price was very good and delivery was pretty fast.
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Posted 8 years ago
I love my new shoes. It was easy to order and i recieved them pretty quick
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Posted 8 years ago
Great tools, really comprehensive selection.
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Posted 8 years ago
Great prices quick shipping and easy to navigate website. 10/10
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Posted 8 years ago
My favorite Fitflops got ruined and I couldn't find a replacement anywhere. I found them here in my color, size and style. Not only were they perfect and wrapped well, they came so quickly I couldn't believe it. I would order here again.
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Posted 8 years ago
The quality was really outstanding, the pictures were helpful and the prices were fair.
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Posted 8 years ago
Easy and quick transaction. Very happy we my purchase.
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Posted 8 years ago
Good communication, and notifying of new products.
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Posted 8 years ago
An easy to use site with a good selection of brands and sizes at decent prices.
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Posted 8 years ago
Purchase and delivery was fine but then if there is an issue. (There was in my case where I received the incorrect goods) Lyst customer service is only contactable via E Mail and states to contact the supplier they purchased from. When you contact the supplier they tell you to contact Lyst and so on back and forth. I have now just put it down to lessons learnt and will not use in future. (Pleased the value of my items was only £40!)
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Posted 8 years ago
Hi Barrie, Thank you for your email and hope you enjoyed the Bank Holiday weekend. I'm very sorry to hear that you received an incorrect item and want to assure you that this is currently being investigated with the retailer. I have ensured that you have now been contacted with an update. Best wishes, Charlotte
Posted 8 years ago
When I needed a return it was very easy only thing is that you have to pay for returns which most companies these days don't have you pay.
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Posted 8 years ago
Hi Joan, I'm very sorry to hear of your disappointment. As all returns and exchanges are handled directly by the retailers stocking the product, we always provide a link to their returns policy on the product page. Please accept my sincere apologies for any confusion and please don't hestiate to contact me on customercare@lyst.com with any questions. Have a great day! Charlotte
Posted 8 years ago
Lyst is rated 3.8 based on 1,725 reviews