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Lyst Reviews

3.8 Rating 1,725 Reviews
68 %
of reviewers recommend Lyst
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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous
Anonymous  // 01/01/2019
The dress I ordered showed up the very next day. It is beautiful, and the quality is exceptional. I shop a lot online, and have been disappointed more than once over quality on items purchased elsewhere. Dress fit true to size.
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Posted 9 years ago
I was incredibly disappointed to receive an email from you that my purchase of a Trina Turk bikini bottom is a final sale where this was never specified on your website. Funny that Zappos will take a return with no questions while also offering me a coupon towards a future purchase when I'm ever inconvenienced with anything. I won't be buying anything from your site again and I certainly won't be recommending you to friends! Not happy at all!! Colleen Clare 401-578-0729
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Posted 9 years ago
Hi Colleen, I am terribly sorry, there seems to be a confusion with your order. I have investigated this with the retailer, Tina Trick and can confirm that your item was not a final sale. Their customer care team will now follow this up with you directly and get this resolved promptly. I apologise for the inconvenience caused and hope if I can assist you further, you will let me know immediately. I look forward to hearing from you. Marina Reid Lyst Customer Care
Posted 9 years ago
I ordered what I thought was a "Long Torso" Jcrew swimsuit and after I placed the order I noticed it was the "short Torso" suit that was ordered. I went back to your site to search for the right one and when I clicked on the the one I wanted it would go to a different suit. Now i have 2 coming, and one I do not want and will send back. Very frustrating…….
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Posted 9 years ago
Hi Darcy, Thank you for your feedback. I am very sorry for the confusion and I will certainly investigate this further for you. I hope the retailer has been able to find a resolution for you. If you would like to discuss this matter further, please feel free to email for my attention at customercare@lyst.com. I look forward to hearing from you. Best wishes, Marina Reid Lyst Customer Care
Posted 9 years ago
I was able to find a sweater that I could not locate otherwise.
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Posted 9 years ago
Super fast shipping! Love my shoes!
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Posted 9 years ago
Boots arrived in time and perfect!
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Posted 9 years ago
I am not sure what I ordered.
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Posted 9 years ago
It was my first time purchasing on Lyst this past Feb 2015. I was searching for a pair of Guiseppes for 2 years and finally I found them on Lyst and they had the best price in the WORLD. They bring every available price and store to your finger tips. And they followed up by giving me a personal shopper. Needless to say, I LOVE LYST!!!??????
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Posted 9 years ago
Hi Alexandria, I appreciate your feedback and I am delighted to hear that you've had a positive experience with Lyst! If you need any assistance - whether it's finding the perfect outfit or gift, putting together lysts for inspiration or any other advice, please contact our Shopping Advisor at shoppingadvisor@lyst.com anytime. I look forward to welcoming you back on lyst.com soon! Best wishes, Marina Reid Lyst Customer Care
Posted 9 years ago
Love the site!!! Love the deals!!! Thank you!!!
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Posted 9 years ago
Helped me find the purse that I had been looking for the past few months.
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Posted 9 years ago
I received my order in timely fashion and am very satisfied with the product and the service. Thanks, Diane Aldrich
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Posted 9 years ago
Hi Diane, Thank you for sharing your experience, your feedback is appreciated. If you need any assistance, inspiration or any other advice, please do not hesitate to contact our Shopping Advisor at shoppingadvisor@lyst.com anytime. I look forward to welcoming you back again soon. Best wishes Marina Reid Lyst Customer Care
Posted 9 years ago
Easy to find and wide va
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Posted 9 years ago
This coat is very well made, beautiful and warm. My only complaint is that it is not grey. It is black with a light sheen that shows in the light. I'm keeping it but I do wish it looked more like the pictures. I live in Boston and this is warm enough for the awful weather. The fur trim is beautiful. The cuffs and pockets are lined with fleece.
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Posted 9 years ago
Returned product. Size wrong and also faulty.
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Posted 9 years ago
Hi Ronnie, Thank you for your feedback. I am sorry that you have received your order in an unsatisfactory condition and I hope this was resolved with the retailer satisfactory. If you would like to discuss this matter further, please email for my attention at customercare@lyst.com I look forward to hearing from you. Best wishes, Marina Reid Lyst Customer Care
Posted 9 years ago
I was very pleased with the service provided. It took a little longer to receive my purchase due to weather, but a staff member named Marina was very helpful informing me how to find the status of my purchase. Thank you.
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Posted 9 years ago
Hi Andrew, Thank you for your feedback. I am pleased to hear that bad weather did not tarnish your experience with us and I look forward welcoming you back soon again. Best wishes, Marina Lyst Customer Care
Posted 9 years ago
Lyst has always been very valuable to me, keep up the good work.
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Posted 9 years ago
Great shirt at a great price. Very slim fit. More like Nordstrom's extra slim 1901's. 33 waist and 5.11 175. Got the 15.5 and fits me perfect. Slim athletic build. Highly recommend.
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Posted 9 years ago
The shoes I'd been hunting at a great price. Good shipping time. Can't beat it.
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Posted 9 years ago
Very quick shipping less than 1 week. Also shipping cost was less on this site compared to others for same product and from same vender.
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Posted 9 years ago
Order was cancelled after I placed it.
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Posted 9 years ago
Lyst is rated 3.8 based on 1,725 reviews