Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

Company Reviews

Questions

Visit Website

Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

Write Your review

Tell us how Lyst made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“işinizde çok ilgili ve alakalısınız tebrik ederim iyi çalışmalar dilerim tebessüm ettiriyorsunuz....”

Helpful Report

Posted 2 years ago

Hey there, thanks for your 5-star review. we are delighted to hear that we're able to assist you. Have a great day - Lyst

Posted 2 years ago

“Very helpful and polite”

Helpful Report

Posted 2 years ago

Hey there - thanks for the 5-star review! We're so glad to hear that you found our customer service polite and helpful. Have a great day!

Posted 2 years ago

“Very satisfied! Thank you for your help.”

Helpful Report

Posted 2 years ago

Hey KB, thanks for your wonderful review. we're glad to hear that you're satisfied with our services. we can't wait to welcome you once more. Happy Shopping! - Lyst

Posted 2 years ago

“the customer service was great with Mon but the delivery has still not arrived and was placed on the 25/9/22 .”

Helpful Report

Posted 2 years ago

Hi Paul, we're glad to hear that Mon was able to give you great customer service. Please be assured that a member of our team has reached out to you directly to resolve this issue. Hope to hear from you soon. Have a good day - Lyst

Posted 2 years ago

“Item from Klarna never arrived and had to put in dispute after 18 days with no message from them. They said sorry we have to cancel order!”

Helpful Report

Posted 2 years ago

Hey there, we're sorry to hear that your order was cancelled directly by the retailer. A member of our customer care team has reached out to assist you on this matter. We look forward to receiving your response. Have a good day - Lyst

Posted 2 years ago

“Unbeatable prices, excellent support!”

Helpful Report

Posted 2 years ago

Hey Stefanos, thanks for your review! We're happy to hear you're satisfied with our services. Have a great day. Lyst

Posted 2 years ago

“Very helpful”

Helpful Report

Posted 2 years ago

Hey Marti, We love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 2 years ago

“Customer service was very patient, courteous and thorough.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review! We're so glad to hear that you were happy with the service Mon provided. Happy shopping!

Posted 2 years ago

“The customer service out here from Lyst Very professional fast delivery I don’t think I’ve ever had a parcel delivered this fast just as a customer. Just wanted to thank them they even let me know updating me on my personal and took care of me very fast in a good way I suggest People to order it because they are very honest and truthful as well during the order I was always updated and they delivered so far I’ve never seen this and I think them God bless”

Helpful Report

Posted 2 years ago

Hey Josh - thank you for an awesome review! We really appreciate your comments and we're so glad to hear that Mhellz was able to constantly update you about your order. We can't wait to welcome you back soon!

Posted 2 years ago

“The advisor Carl was a great help”

Helpful Report

Posted 2 years ago

Hey there, thank you for your 5-star review. We're glad to hear that Carl was able to help you with your order amendment request. Have a lovely day - Lyst

Posted 2 years ago

“Wonderful service. Crew - helpful, kind and patient. Contact- immediate. Thanks for help.”

Helpful Report

Posted 2 years ago

Hey Ewa, Thanks for your 5-star review and for your kind words. We are delighted to hear that we're able to assist you with your order. Happy Shopping and Have a great day - Lyst

Posted 2 years ago

“I haven’t received any response regarding my query!! I haven’t received any confirmation for my purchase, and I don’t know what its status, I bought it as a gift for my friend, and I was hoping to get it on the 2 of November”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we are sorry to hear that you haven't received your order confirmation from the retailer, a member of our customer care team has reached out to assist you further with the issue. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“quickly and clear answers”

Helpful Report

Posted 2 years ago

Hey Sav, thanks for your 5-star review! we're glad that we are able to assist you with your query. Have a lovely day - Lyst

Posted 2 years ago

“I'm not emails”

Helpful Report

Posted 2 years ago

Hey Locksley! Thanks for leaving a review! We're glad you're enjoying the Lyst app. Happy shopping! Lyst

Posted 2 years ago

“I have never received my order and I have tried to email you numerous time no one really helped me and I gave up but I would never purchase anything from you this was my first experience and will be last”

Helpful Report

Posted 2 years ago

We're very sorry to hear that you weren't able to receive your order as you expected it to. I can see that a member of our team has already reached out to you regarding this issue. Apologies for the inconvenience this has caused you.

Posted 2 years ago

“I asked a question about an Italian scarf - Kyla has worked energetically with tremendous consideration, determination & patience & provided an answer. Outstanding customer service / absolutely fabulous!!!! She deserves applause. Peace.”

Helpful Report

Posted 2 years ago

Hey Irene, We love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 2 years ago

“Always great service.”

Helpful Report

Posted 2 years ago

Hey there - thanks for the 5-star review! We're really glad to hear that you were happy with the service Chris provided. Have a great day!

Posted 2 years ago

“Customer help was very responsive and very helpful”

Helpful Report

Posted 2 years ago

Hey Dareen, We love to hear we were able to help. Customer trust is our priority. Have a fantastic day. Lyst

Posted 2 years ago

“Everything turned out good. I didn't understand the billing process and when eplained to me, I understood and everything got resolved. I definitely love the price of my purse and wallet. Delivery is going to be early than said and I am so happy.”

Helpful Report

Posted 2 years ago

Hey Sue, thanks for your wonderful review. we are glad to hear that our customer care team was able to help you by assisting you with your billing question. hope your purse & wallet will be with you soon! Happy Shopping! - Lyst

Posted 2 years ago

“Lyst is a directory service, collaborating with a variety of vendors, they do not handle any sales directly. Unfortunately, this results in a russian roulette like experience with zero CS or security. I ordered five items from them. Four were great deals and the transactions were handled smoothly. For the fifth, I was fully charged and the item never materialized. It was impossible to obtain a refund (I made a purchase with a debit card so I could not contest the transaction through my bank). CS just led me around in circles for the better part of two months and they insist that I was never charged even after I sent multiple bank statements in, showing otherwise. Be advised, Lyst is Russian Roulette. You may get a great deal or you may lose your time and money. Always shop with a credit card to at least have purchase protection because they will not really help you.”

Helpful Report

Posted 2 years ago

Hi Stefanos, we sincerely apologise that you never received your order but were still charged for it. We completely understand how frustrating this experience must be. A member of our Customer Care Team has reached out to help you here. Again, apologies for this experience.

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews