Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is no much to say but the response from my request were quick congratulations for that”

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Posted 2 years ago

Hey there! Thank you for your review! We're glad to hear that you were satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“Lots of emails and promises but not the resolution from the initial issue. Not satisfied”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we are sorry to hear about the issue you've encountered with our promo code. A member of our customer care team has reached out to you about this. Again, our apologies for the inconvenience. - Lyst

Posted 2 years ago

“Encontré unos aretes que me gustaron mucho, estaban rebajados a $60 Dlls. y cuándo quise pagar, el costo era de $90, así que NO LOS COMPRE POR ESA RAZÓN.”

Helpful Report

Posted 2 years ago

Hey Laura, thanks for your review. we are sorry to hear that you've seen a price discrepancy on our website. A member of our customer care team has reached out to further assist you with this concern - Lyst

Posted 2 years ago

“Bad experience!!! They didn’t helped, please read reviews before buying 👎🏼”

Helpful Report

Posted 2 years ago

Hello Susana - sorry to hear that there was a problem with the order. A member of our Customer Care team has reached out to help you with this. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Very helpful and friendly”

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Posted 2 years ago

Hey there - thanks for the review. We're glad to hear that Daniela was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“You addressed my concerns”

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Posted 2 years ago

Hey there - thanks for the review! We're glad to hear that you were happy with our service. Have a great day! -Lyst

Posted 2 years ago

“You Ruth are awesome. The problem got fixed. what I want to thank you for is how you were following up with me to solve the problem. Continue what you are doing because this is a success.”

Helpful Report

Posted 2 years ago

Hey Sofia - thanks for the review. We're glad to hear that Ruth was able to help you here. Have a great day! -Lyst

Posted 2 years ago

“Osvaldo Martinez”

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Posted 2 years ago

Hey Osvaldo - thanks for the review. Have a great day! -Lyst

Posted 2 years ago

“My issue was with another company and I contacted lyst by mistake. The adviser found me the correct customer service email address for the company snd refund was sent within days. She did not have to do this but she ent the extra mile thank you 😊”

Helpful Report

Posted 2 years ago

Hey there - thanks for the excellent review. We're happy to hear that you were satisfied with our service. Have a lovely day! -Lyst

Posted 2 years ago

“Very responsive & helpful!”

Helpful Report

Posted 2 years ago

Hey there - thanks for the review! We're glad to hear that you were happy with our service. Have a great day! -Lyst

Posted 2 years ago

“Very helpfull staff.”

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Posted 2 years ago

Hey there - thanks for the 5-star review! We're so glad to hear that you were satisfied with our service. Have a great day! -Lyst

Posted 2 years ago

“I never received the two pair of saddles I ordered. But of course you got my money how sad”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we're sorry to hear that you haven't received your order from the retailer. A member of our customer care team has reached out to you to assist you with this issue. - Lyst

Posted 2 years ago

“Money taken from account for 5days yet the order was cancelled immediately as the pair of converse were not available, even tho they let the order be paid for!!!”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that there was a problem with the order. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Excellent service from Ruth and the team, did a good job and I be returning again to make purchase through Lyst.”

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Posted 2 years ago

Hey Imran - thank you for the review! We're glad to hear that Ruth was able to help you. We can't wait to welcome you back soon! -Lyst

Posted 2 years ago

“Query resolved with third party supplier , went over and beyond to resolve”

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Posted 2 years ago

Hey there - thanks for the 5-star reivew! We're glad to hear that you were satisfied with our service. Have a lovely day! -Lyst

Posted 2 years ago

“Super fast response time. Went above and beyond to help”

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Posted 2 years ago

Hey Tim - thanks for the review! We're so glad to hear that you were happy with our service. Have a lovely day! -Lyst

Posted 2 years ago

“Had so many problems with UPS delivery, thank you so much Lyst team you have been amazing and my bag is beautiful now it’s been delivered”

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Posted 2 years ago

Hi there - Thank you for the 5-star review, we're really pleased that we're able to help here. Happy shopping. Lyst

Posted 2 years ago

“Was told a item was sold out. I contacted the seller and they told me it was still available”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that there was a problem with the order. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Confusing e mails about an order a week passed and no info. Then multiple emails from ‘agents’ not answering my question. Then i find out it is out of stock. I will never use your company again. Too many red flags I am sending my e mail to verify and i have no doubt your will sell it.”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that this is causing you confusion and inconvenience. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“The representatives kept in contact with me about the item I was looking for. Although they did not find, (might be discontinued), they continued to and are still searching. Great response time and communication.”

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Posted 2 years ago

Hey Tom- Thank you for the wonderful review! We're really glad to hear that you are happy with our service. Have a lovely day! -Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,725 reviews