Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,725 Reviews

68 %

of reviewers recommend Lyst

Company Reviews

Questions

Visit Website

Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

Write Your review

Tell us how Lyst made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lyst was extremely easy to use and the customer service is great. I'd have no problem recommending. Thanks!”

Helpful Report

Posted 8 years ago

“Great experience, great item.”

Helpful Report

Posted 8 years ago

“The vendor refused to send my item to an address other than my billing address. This forced me to have to have someone at my billing address, where I do not live mail me the item once it arrived there. This was a real pain. And when the vendors informed me they were shipping to my billing address instead of the shipping address I had given, they refused to discount the shipping in any way.”

Helpful Report

Posted 8 years ago

“Lyst is amazing!! I found the very last pair of Cole Hann boots that were not even listed on Cole Hann's site on Lyst.”

Helpful Report

Posted 8 years ago

“I'm grateful for the fact that they had the items I wanted in one location. However be aware that some of their suppliers in stores are in other countries that apply a VAT and that is not included in checkout. I ended up paying A 20% premium after the item was shipped. Not sure if I would recommend.”

Helpful Report

Posted 8 years ago

“Great service! Thanks so much!”

Helpful Report

Posted 8 years ago

“Very quick with service. I was very satisfied. Would definitely purchase items in the future. Than you.”

Helpful Report

Posted 8 years ago

“Shoes did not fit and they were a final sale”

Helpful Report

Posted 8 years ago

“very happy with the services”

Helpful Report

Posted 8 years ago

“Ordered a shirt just before Christmas, didn't hear until this week (2weeks later) that there was an error with my shipping address, so full refund will be made. What? Strange. Waiting to see if refund happens...”

Helpful Report

Posted 8 years ago

“wonderful products, wonderful customer service”

Helpful Report

Posted 8 years ago

“Easy shopping, great products and seamless ordering from favorite luxury retailers. High end products for a fraction of normal prices I'd normally pay!”

Helpful Report

Posted 8 years ago

“I didn't even receive the item I wanted...Lyst would capture my funds and hold them for several days then I'd receive an email about how the item wasn't available and then I was credited. Despite this, the item wasn't removed from your site for several weeks where I tried purchasing it 3 times, all with the same experience. When I tried contacting your customer support the link was dead and I eventually gave up due to frustration. If an item is no longer available, either state that it is sold out or don't even bother having it as an option. You're an upscale retailer, you should be able to maintain a user friendly interface.”

Helpful Report

Posted 8 years ago

“This was my first time ordering with Lyst. The store I ordered from was in Italy and communication was a little difficult. I emailed Lyst customer service and they contacted the store right away and helped answer my questions. I received my items quickly and love them!”

Helpful Report

Posted 8 years ago

“Lyst would be the best store ever if they gave exchanges, the whole return and buy again process is a hassle. Makes me want to say "ugh forget it". Some discount codes wouldnt hurt either.”

Helpful Report

Posted 8 years ago

“Lyst connected me with the Faherty brand, which I hadn't heard of before. The swimsuit is beautiful and fits perfectly. Very happy with it and excellent service from Lyst.”

Helpful Report

Posted 8 years ago

“Awesome service. Response to my message was quite and accurate. Gift arrived on time and beautifully wrapped.”

Helpful Report

Posted 8 years ago

“Shipping is never a hassle! I always get my items when I least expect them. And the "lyst" feature is amazing! Thank you for finding items I thought I wouldn't be able to get :D”

Helpful Report

Posted 8 years ago

“I bought Rachel Comey earrings recently and they broke as soon as I got them. The glue that kept the plastic together was so weak. Not worth $117. I was extremely upset. Don't sell things that aren't quality.”

Helpful Report

Posted 8 years ago

“I order a product and never showed there was no word if it was back ordered or cancelled. The communication as to what is happening is appalling. The last thing I want to mention is the barrage of emails wanting me to buy instead of hey the item you ordered is????? I realize Lyst forwards online orders the to the mills, manufacturers and different distributors and receives a commission flat fee subscription or referral fee but you need to hold your vendors accountable especially on order fulfillment.”

Helpful Report

Posted 8 years ago

Lyst is rated 3.8 based on 1,725 reviews